CreeperHost レビュー 190

The absolute worst server host I've ever seen. I had no more than three people on my FTB server and the server was crashing multiple times a day. So I was told to set up scheduled restarts (I already had but apparently I had to make new ones?) and in order to set them up I have to learn how to code. I actually had to learn how to edit an ssh and whatever the heck ariesapi was, all just to set up a cron job for a scheduled task to happen at a specific time. The customer services reps even specifically said "I am unable to help you but I would recommend googling ariesapi and cron tasks".
This is the worst customer service I have ever had it seems everyone from the server was hired on fiverr and have literally no idea what minecraft even is.

EDIT***
I have since cancelled the service and asked for a refund since I only had the service for three days and every day I had crashes and stability issues. I didn't get the refund, and was told that you may ONLY get a refund within the first twelve hours of using the service. I cannot accurately express to you how bad Creeperhost is, I just hope to inform more people of their shady practices before they make the same mistake I did thinking creeperhost is a good service just because they are the sponsored server host for feed the beast. Just go with ApexHosting, I've been using them for a bit now and there's no third party software, no learning to code, and despite what everyone seems to say, their customer service is amazing and really fast to reply, I haven't even had a single crash yet!

was a bit unsure on something and i got a reply 10 minutes later on a sunday. excellent service!! would recommend

Misleading checkout process and appalling customer service with non-existent "people skills".

so, sooo very amazing. support is timely and always as helpful as possible. they’re willing to walk you through every single step if need be, which was very helpful for someone like me lol. honestly such a good experience! and the server is great too. there’s very minimal lag, if any at all. will definitely be keeping the subscription until i’m tired of minecraft.

edit: 69% 5 star reviews at the time of this post, tho. 😏

edit 2: sadly, their prices are pretty high compared to some other places. however, their customer service and response time is unmatched, so i think they deserve 5 stars still.

edit 3: the 5 stars is no longer at 69% 😔. however, at the time of this edit, there are 69 total reviews. 😏

Had little to no issues while playing on a creeper hosted server and the one issue we did have was minor and was solved by a customer service rep very quickly and kindly so we could all get back to playing asap.

The servers are a little bit price, but the extra cost is well worth it for the support! I wanted to host a server on an unsupported modpack, and a staff member quickly responded set it all up for me.

I started experiencing connectivity issues with my server and the support team was very responsive and helpful in getting it taken care of quickly. Have had nothing but amazing experiences when ever reaching out to support.

Support was excellent. Laughlan quickly turned a 3 day nightmare into a 20 minute breeze. I made mistakes along the way and he was quickly able to identify anywhere I messed up. It made the process of getting a server working very easy and stress free. 10/10, would chat again!

I had the most infuriating time with my new PC and trying to install a mod to get it to work. Customer service responded to each email I send within minutes and even told me what to do to get it to work after I failed for 3 hours. They were so helpful and fast. Amazing.

Services are overpriced. You could get better products elsewhere for cheaper.

Once you place your order, you are not able to access creeperpanel.com to log in immediately. They take your money and will not respond to cancel it. BUYER BEWARE! THIS COMPANY IS A SCAM. They sponsor FTB, but Creeperhost does not provide you with your server.

This server host has got to be one of the best iv used and the staff team are amazing shout out to Laughlan C.

Amazing team! At every turn support has been there for me. I used to work IT and these guys and gals know their stuff. Instances are fast response and well maintained. I have stayed with CH because no one else treats me as good. - Kat

My server wasn’t working for some reason and they walked each process on how to fix it and it worked

I highly recommend

Every time I have had a need to reach out to Creeperhost for any question or issue they have always provided great service.
They have been very professional and understanding and have always responded quicker than I expect.
One of the reasons I continue using their service.

Excellent support team! Draylynn T. Found my issue within minutes of starting our live help chat. It was a corrupted chunk where a player had made a base and instead of just deleting it, Draylynn restored it so my player didn't lose any progress.

You got any problem? Put in a support ticket and get it fixed fast. Amazing response time and great communication. Ill use creeperhost because once you understand it, it will always work. And if there is something you dont understand, just ask and instead of waiting all day, get the problem fixed fast!

Draylynn was incredible helpful with figuring out my issues. Very nice and professional

Amazing support team! Very quick to respond, and are willing to work with you on issues coming up!

I have been using CreeperHost for over 4 years at this point. Sure, at times there are issues that pop up, but the support staff have always helped me through my issues.

I have read through some of the other reviews and would just like to add that over those 4 years, i have hosted many many different games including Rust, ARK, Starbound, Minecraft aswell as some services like TeamSpeak 3. The only game i had issues with was Ark but all it took was some reading up on how to host a screened session and it worked immediately without ever crashing randomly.

I can't praise the support enough, if for some reason they cant help you, they will escalate it to someone who can and it is generally fixed before you hear from the new support staff.

(FYI - keep an eye out for seasonal/promotional codes as some of the discounts are reoccuring, so you can upgrade to higher plans but stay at the same cost)

10/10 - would very much recommend giving them a try.