Creō Studios レビュヌ 

130
•
TrustScore 5段階評䟡の4

4.0

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Wow! What an amazing team! Firstly, I ordered a tracksuit as a Christmas present, in a different colour than I originally planned as it was not in stock. They were so flexible and amazing wh... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

My order was delayed by a late shopping container however after messaging them for an update I received emails back within the hour which is unheard of haha most places will take a day or two! My orde... もっず芋る

5぀星のうち5の評䟡

They were super quick with deliveries. The material of these clothing items are unmatched, cannot find anything else as comfortable as these hoodie and joggers. The fit of the T-shirts are insane t... もっず芋る

5぀星のうち5の評䟡

Hi, We recently placed an order with Creo and then decided we wanted to change the tracksuit within an hour so we contacted them as it’s a no cancellation policy and they done it straight away! I al... もっず芋る

䌁業情報

  1. 衣料品店

Creō Studios に぀いお

圓該䌁業による蚘述

A luxury creative workshop exhibiting our 'spongefleece' cottons creating the comfiest garments in the world.

Creo Studios is a British fashion brand born in Manchester. Upon founding the company, we wanted to communicate our love for British Heritage. As we proceeded to research British history we learnt that Latin became the principal language of the elite amidst the formation of the Roman Empire, which led to the uncovering of the term “Creo”.

A Latin lexeme which translates directly as a verb; “to create”. When this aligned with our hunger for product and desire to design, it seemed only right to utilise it as part of the brand’s name. We paired this with our working place of residence which was an old cotton mill converted studio.

A Creative Studio. Creo Studios. The plurality stems from the ambition for expansion. This brand name is then turned into an acronym that delivers our slogan;

“Creativity Rejects Every Obstacle.”

Creō Studios, designed for the creatives, by the creatives. Contact Us

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連絡先

4.0

ほが満足

TrustScore 5段階評䟡の4

130件のレビュヌ

5぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

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4.0

すべおのレビュヌ

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Lottie Rodgers made me buy it 


I was scrolling through TIk tok and my idol Queen on TIk tok is Lottie Rodgers and I was watching a GRWM and she out on one of your tracksuits and I just immediately fell in love with it, so I went and ordered one and now I wear it all the time and will be ordering another set soon

2023幎9月25日
Creō Studios ロゎ

Creō Studios からの回答

haha well thanks to Lottie Rodgers! And thank you for the love Erin!!

5぀星のうち1の評䟡

Awful customer service

Awful customer service. Ignored the majority of my messages, on top of late delivery. Poor.

P.S - I understand that delivery isn’t necessarily in your control, but as far as customer service goes, I still stand by what I said. You’ve replied relatively quickly to a bad review, but not to any of my messages.

That said, the quality of your clothing is good. Please use this experience to improve.

2023幎8月22日
Creō Studios ロゎ

Creō Studios からの回答

Hey Nick, i apologise for the late delivery, we try to get all orders out as soon as possible but in some cases DPD don't stop by to collect so can hold some orders up. Please accept our sincerest apologies.

Amy

5぀星のうち1の評䟡

Not refunded after item sent back

Received my item on 23/08 and sent it back on the 04/09, two days before the 2 week returns policy. I then received an email stating I was not entitled to a refund as it was outside the returns date allowed, however, at this point if it takes two days or a year for the parcel to get back to the warehouse this is an issue to be taken up with DPD not an acceptable time to refuse to refund the customer. I have attempted to contact someone both via email and Instagram messages and after a few back and forth emails I have clearly been ignored. It seems very out of touch to hold onto someone’s money especially an amount like this and ignore them when contacted, I have no product to show for the money lost and am very disappointed that this is the outcome. I can only imagine I will be responded to on this complaint as I can see other people have been, and it is evident that I am not the only customer to be ignored.

2023幎9月15日
自発的なレビュヌ
Creō Studios ロゎ

Creō Studios からの回答

Hey Kate, i see that this return was refunded successfully to you on request, please check with your bank and if it is not refunded please email us asap to resolve this.

5぀星のうち5の評䟡

Amazing Quality

Delivery was quick, Clothes are premium Quality and amazing fit, Definitely buying more

2023幎8月17日
Creō Studios ロゎ

Creō Studios からの回答

Thank you Edi! we will be happy to have you back!!

5぀星のうち1の評䟡

Haven’t even received my product

Haven’t even received my product, and no communication from the company when trying to resolve it. Awful.

2023幎8月20日
Creō Studios ロゎ

Creō Studios からの回答

hey Tomos, we replied both times letting you know there was a delay, i have checked the tracking and this is to be delivered to you tomorrow. i hope this helps

5぀星のうち5の評䟡

Quality

I couldn’t be happier with my purchase! Delivery was surprisingly fast and the quality of the clothing is excellent. My favourite hoodie and shorts at the moment.

2023幎8月13日
Creō Studios ロゎ

Creō Studios からの回答

thank you for your positive feedback Callum!

5぀星のうち1の評䟡

Order went missing and never arrived

Order went missing and never arrived. Company didn’t respond until I kept chasing on every platform and when they eventually did they said this wasn’t their responsibility and weren’t willing to help and I needed to contact delivery company. It’s not the delivery companies responsibility- if they chose to contract that company they need to claim the loss back from them, not me. They only offered a replacement item but in a different size as the size originally ordered was out of stock. I asked for a refund they refused. Embarrassing that they can treat paying customers with such little regard as long as they have their money.

2023幎7月24日
Creō Studios ロゎ

Creō Studios からの回答

Hey Heena, as you are aware we have discussed this before, the parcel was delivered to you door with proof of delivery. We would not be unable to claim loss as its pictured as delivered at the address you given. As you said you did not receive it we took your word and offered you anything else of the same value and you picked something else, so i don't understand how this deserves a 1 star review, we now have sent 2 packages to you and believe we have done more than expected for you on this order. I am sorry you feel this way.

5぀星のうち5の評䟡

Great Quality

Great quality clothing and the fit is amazing

2023幎7月9日
Creō Studios ロゎ

Creō Studios からの回答

glad you love it, thank you for taking the time to leave some positive feedback Josh!

5぀星のうち5の評䟡

Quality clothes

Clothes are really good quality, breathable and not too tight of a fit. Came in really good time aswell

2023幎7月9日
Creō Studios ロゎ

Creō Studios からの回答

glad you love it, thank you for taking the time to leave some positive feedback Harvey!

5぀星のうち1の評䟡

Just disappointed

I have ordered from here before and the clothes are great however this time I paid for next day delivery due to urgency however 3 days past the next working day I hadn’t received my order I attempted to reach out and I hadn’t heard anything I was really disappointed

2023幎7月14日
自発的なレビュヌ
Creō Studios ロゎ

Creō Studios からの回答

Hey Adam, sorry you felt let down on this order. As you placed the order on Friday passed the cut off time, the order was not fulfilled until the following week, if a Saturday delivery is required you must click Saturday delivery. i have refunded your next day delivery fee for you as compensation for this. I hope this helps.

5぀星のうち5の評䟡

Worth the price

Amazing quality and super fast delivery

2023幎6月29日
Creō Studios ロゎ

Creō Studios からの回答

glad you love it, thank you for taking the time to leave some positive feedback Jessica!

5぀星のうち5の評䟡

There was an issue with my order

There was an issue with my order, Eve from creo messaged me informing of the problem, they had it rectified very quickly and was more than happy for me to exchange it for something not in the sale as it was a mess up on their end. Im very happy with the shirt quality and print, and even more so with how they handled it all with professionalism and courtesy.

2023幎6月18日
Creō Studios ロゎ

Creō Studios からの回答

Thank you for the kind words Taylor, glad it all got sorted quickly by Eve

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