CROÍA Jewellery レビュー 

27
•
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The team were super helpful with very fast replies! Gorgeous statement pieces that’ll never go out of style ❤️

5つ星のうち1の評価

The worst quality earrings I have ever purchased. Three different pairs have broken after very little use. Customer service initially agreed to replace them and confirmed that the replacements wo... もっと見る

5つ星のうち5の評価

I recently purchased the mini dome earrings, absolutely love these earrings! They’re wonderfully comfortable—so lightweight that my ears never felt sore, even after wearing them all day. The quality... もっと見る

5つ星のうち5の評価

Sarah was fantastic! Super responsive & helpful when my earring broke. Got a replacement really quickly. Would highly recommend!


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

27件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 25%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(27)

過去12か月のレビュー数: 26件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Unsent item

I ordered a necklace for my holiday 5 weeks ago and still never received it. Emailed a numerous of times and never got an explanation, and now they are not responding to my emails. Really disappointing considering the shipping is supposed to take 1-2 working days.

2026年8月21日
自発的なレビュー
5つ星のうち1の評価

Highly disappointed

I’m extremely disappointed with my experience with this company.

I contacted them to request a return address and it took weeks for them to get back to me. When I eventually received the details, I returned the item and have proof that it was received by the company.

I am still awaiting my refund and have received zero communication from the company regarding it. I have had to chase them throughout the entire process, which is extremely frustrating.

At this stage, it’s not even about the monetary value. It’s about the principle and the complete lack of customer service. Once an item has been returned and received, I expect the refund to be dealt with promptly and some form of communication if there is an issue.

The item itself was also disappointing and felt very low quality. Overall, I would not recommend this company based on my experience. The whole process has been frustrating from start to finish.

2026年8月8日
自発的なレビュー
5つ星のうち1の評価

Worst quality earrings ever!!!

The worst quality earrings I have ever purchased. Three different pairs have broken after very little use.

Customer service initially agreed to replace them and confirmed that the replacements would be sent out. Unfortunately, they never arrived, and all subsequent emails and messages were ignored.

This has been an absolutely shocking experience from both a product quality and customer service perspective. I have already warned my family and friends not to purchase from this company, and I certainly won't be buying from them again.

2026年7月29日
自発的なレビュー
5つ星のうち5の評価

10/10 customer service

10/10 customer service, so kind and helpful and resolved the issue within a few minutes 🥰🥰!!! I can’t praise enough xxx

2026年6月23日
自発的なレビュー
CROÍA Jewellery ロゴ

CROÍA Jewellery からの回答

Thank you so much for your kind words! We’re delighted we could resolve everything for you so quickly. It was a pleasure helping you, and we truly appreciate your support. We hope you love your CROÍA pieces! ✨

5つ星のうち5の評価

customer service

I emailed customer service about a piece of their jewellery and they responded so quickly and were so lovely and eager to help.

2026年6月15日
自発的なレビュー
CROÍA Jewellery ロゴ

CROÍA Jewellery からの回答

Thank you so much for your kind words! We’re delighted we could resolve everything for you so quickly. It was a pleasure helping you, and we truly appreciate your support. We hope you love your pieces! ✨

5つ星のうち1の評価

Awful customer service

Awful customer service. Took them 2 weeks to send to me by which date the event was over. I told them not to post and refund but they sent anyway and now will not refund the unopened and untouched earrings I bought.

2026年6月10日
自発的なレビュー
CROÍA Jewellery ロゴ

CROÍA Jewellery からの回答

Hi Melissa,

We’re sorry to hear you’re disappointed with your experience. We completely understand how frustrating it is when an order doesn’t arrive in time for an important event.

Your order had already entered our dispatch process when we received your request to cancel it, so unfortunately we were unable to stop it from being shipped.

We appreciate your feedback and are sorry that we couldn’t provide the outcome you were hoping for. If there’s anything further we can assist you with, please don’t hesitate to get in touch with our customer care team.

5つ星のうち5の評価

The absolute best

The absolute best! Have been ordering from Croía for years. I wear my necklace every single day including in water and it has never tarnished and still looks brand new, I have it over a year. Everything about the brand is perfection

2026年3月3日
自発的なレビュー
5つ星のうち5の評価

AMAZING ❤️‍🔥

The best affordable tarnish free jewellery!! Such luxurious pieces, feel like an IT girl when I wear them🤍 Amazing brand with gorgeous girls that work behind the scenes, with stunning attention to detail!!

2025年6月20日
自発的なレビュー
5つ星のうち5の評価

Gold knot earrings

Got my gold knot earrings in December and wear them everyday yet they are still in perfect condition.I found it so hard to find jewellery that don’t rust and now I finally have have found everyday staples.

2025年12月25日
自発的なレビュー
5つ星のうち5の評価

Beautiful high quality jewellery

I absolutely love Croía! I have been purchasing pieces from them the last few years and have built up a lovely collection. I wear Croía everyday and because of this I especially love the tarnish free aspect! From the packaging to the jewellery itself, everything feels thoughtfully designed.

2026年3月19日
自発的なレビュー
5つ星のうち5の評価

High quality pieces

High quality pieces! Love their pieces, highly recommend ❤️

2026年3月19日
自発的なレビュー
CROÍA Jewellery ロゴ

CROÍA Jewellery からの回答

Hey Amy, thanks so much taking time to leave us such a lovely review. We appreciate your support x

5つ星のうち5の評価

Jewlery always in perfect conditon

Packaging is very aesthetically pleasing and shipping is always very quick, I have purchased 3 of the hoop earrings from the capsule collection and of course they never fail - my favourite pieces of jewlery by far! X

2026年2月20日
自発的なレビュー
CROÍA Jewellery ロゴ

CROÍA Jewellery からの回答

Hey Maddison, thanks so much taking time to leave us such a lovely review. We appreciate your support x

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