Very simple set up, management and tracking of the project. The tools for using links to social media, and QR codes for the project also really helpful. Any questions I had, were usually answered quic... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Crowdfunder has been a great experience so far! My campaign is still live, but the help I have received from the team - and their colleagues at Sport England - has been exemplary! As this is my first... もっと見る
企業が回答しました
It was a great experience. Crowdfunding is a wonderful way to help people bring their ideas to life and finish their projects. It gives creators the support they need and allows others to contribute... もっと見る
企業が回答しました
everything was perfect until the final payment. The crowdfunder was to hrlp my friends son pay for my friends funeral. It raised £4,205 but because the final payments came after the funeral, i paid hi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Crowdfunder gives you the tools, knowledge and support to make your crowdfunding journey a success. Whether you are raising funds for your charity, business, community or anything else, then we want to help you. Unlike other crowdfunding sites, we have millions of pounds of +Extra Funding available from our partners meaning your fundraising efforts could be substantially boosted.
連絡先
3 Southview House, St Austell Enterprise Park, Carclaze, PL25 4EJ, St Austell, 英国
- support@crowdfunder.co.uk
- crowdfunder.co.uk
4.3
優良
2914件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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Best fundraising platform ever
I have used crowdfunder before as it’s the best and easier at platform without a doubt . The team behind it are just amazing and they guide you all the way .
Would definitely recommend
2025年12月7日
Crowdfunder UK からの回答
Hello Tara,
We truly appreciate you taking the time to share your positive experience and I've passed on your kind comments to the team. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words means a lot.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
You made the process very easy so thank…
You made the process very easy so thank you for your service. I've not got going properly but I am hoping for greater publicity in the New Year
2025年12月6日
Crowdfunder UK からの回答
Hello Ian,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
Wishing you all the best with your project,
The CrowdFunder Support Team
Everything is very clear
Everything is very clear - and if confused there's someone happy to help on the end of the phone.
2025年12月5日
Crowdfunder UK からの回答
Hello Maureen,
Thanks so much for your kind review of our platform and support team.
We're so happy to hear you find our platform was clear to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Easy to use site
Easy to use site, well-explained service with just the right option(s) for my Crowdfunder.
Would benefit from better photo options and more in-perk options such as setting limits to variants.
2025年12月5日
Crowdfunder UK からの回答
Hello Matt,
Thanks for leaving your review and feedback.
We truly appreciate you taking the time to share your positive experience.
I'll pass on your comments to the team, but wanted to let you know that you can set limits on the amounts on each of your different rewards options. Please reach out to support if you need any help implementing those.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Crowdfunder UK からの回答
Hello Paul
We truly appreciate you taking the time to share your positive experience.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Cricket nets
I managed the project, great support by Crowdfunding and Sport England contacts.
2025年12月2日
Crowdfunder UK からの回答
Hello Clive,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best support possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Crowdfunder UK からの回答
Hello Andrew,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Crowdfunder UK からの回答
Hello Paul,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
This is the most easiest platform to…
This is the most easiest platform to raise money for charities. It is honest and transparent.
2025年11月30日
Crowdfunder UK からの回答
Hello Rahima,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Crowdfunder UK からの回答
Hello Revd Bruce,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use for your community fundraising. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Easy to use and their feedback to those…
Easy to use and their feedback to those donating on their site has been amazing
2025年11月21日
Crowdfunder UK からの回答
Hello James,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Very efficient and help available for…
Very efficient and help available for those of us not so expert at IT. Definitely attracted charitable donations that we would not have managed to gain.
2025年11月19日
Crowdfunder UK からの回答
Hello
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to hear you've received more charitable donations that you typically would have!
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Crowd Founder Funding UK Only
I had no idea about Crowd Founder. I saw videos of this organization on YouTube and signed up, visited their site to learn more, and chatted directly. I applied for funding. They showed me all the processes and I was hooked.
2025年11月15日
自発的なレビュー
Crowdfunder UK からの回答
Hello,
Thanks for your taking the time to leave a review.
I've requested some information from you here on Trustpilot to find out more about why you've left us a 2* review. Many thanks!
Kind regards
Crowdfunder Support
Excellent communication with the…
Excellent communication with the support team. Alex was especially good.
2025年11月14日
Crowdfunder UK からの回答
Hello Chris,
Thank you so much for your wonderful feedback, I've passed your comment on to Alex!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
First time we have used it and it meets…
First time we have used it and it meets our expectations
2025年11月13日
Crowdfunder UK からの回答
Hello Ernie,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform met your expectations. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
I received good help at the start but…
I received good help at the start but thereafter I felt completely un supported.
2025年11月10日
Crowdfunder UK からの回答
Hello Carla,
Thank you so much for taking the time to share your feedback.
We are pleased to hear you received good support initially, the platform is set up intuitively to offer this experience. However, we are truly sorry to learn that you felt unsupported after this.
That is certainly not the experience we aim to provide, and we take this seriously. We offer a myriad of resources and support at Crowdfunder including:
- our Knowledge Hub, which has a wealth of information and tools to help you with planning, creating, running, and delivering your project. From support articles to past webinar recordings there is a wealth of information here - https://www.crowdfunder.co.uk/knowledge-hub
The Crowdfunder Social Media Hub for all of our best tips on promoting your project and driving those pledges: https://www.crowdfunder.co.uk/guides/social-media
Plus our chat bot Fin and human team that I can see you have spoken with several times via email.
I can see that you mentioned you wanted in person support. This is unfortunately not something we can realistically offer when we have hundreds of projects added to the platform each day and only a small team.
If there is anything specific you'd like us to look into improving support wise then please don't hesitate to get in touch directly with us about this and we'd be happy to help.
Kind regards,
The Crowdfunder Support Team
Massive underhand ‘tip’ leaves a bad taste
Paid £50 to a local charity. Bank statement for £60. £10 of this is for a tip apparently. I did not opt in or approve this. Underhand and leaves a bad taste. Will not be donating again through this site.
2025年11月8日
自発的なレビュー
Crowdfunder UK からの回答
Hello Ben,
Thanks for taking the time to leave your feedback.
Please be assured that tipping is completely optional on Crowdfunder during the checkout process. You can either use the slider to adjust the amount or click 'Enter custom amount' to type in your chosen tip amount, including £0.
The tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers. We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
If you have any further questions or you'd like to talk to the support team about resolving this, please don't hesitate to reach out to us via email.
Warm regards,
Crowdfunder Customer Support
I found it really easy to use and share…
I found it really easy to use and share with others. Thank you.
2025年11月2日
Crowdfunder UK からの回答
Hello Deborah,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to help you fundraise!
Best wishes,
Crowdfunder Support
Ridiculous voluntary contribution
The default setting for contribution to crowdfunder was set at £5 which on a donation of £25 was ridiculously high. Thought I had cancelled mid donation and restarted. So now a £25 donation has risen to £55. Really feel scammed.
Their response (below) misses the point completely. The User Experience is designed so that the user clicks through and as my review says there is no way you can abort the transaction even if it wasnt complete.
Am I going to contact them about getting £5 back, clearly not. Are these voluntary donations reducing costs for charities, I doubt it very much. Perhaps they could include their profit for last year in their response.
2025年11月1日
自発的なレビュー
Crowdfunder UK からの回答
Hello Clive,
Thanks for taking the time to leave your feedback, and please do get in contact with us if you'd like some help resolving an issue like this in future. Ways to contact us are in this article (copy and paste into your browser):
https://help.crowdfunder.co.uk/en/articles/1843617-how-do-i-contact-crowdfunder
When making a pledge or donation, you have the option to leave Crowdfunder a tip. You can choose how much or how little you give, or if you want to tip at all.
You can do this by either the slider to adjust the percentage or by entering a 'custom amount'.
The tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers.
We rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
Please note you are also able to stop making a payment at any point during the checkout by exiting the page or not clicking the 'Pay Now' button. We will pass on your feedback and experience to the relevant teams as well.
We hope that you will continue to use Crowdfunder to support great causes in the future.
Warm regards,
Crowdfunder Customer Support
Check the tip doesn't reset
Every time I've donated recently through the mobile site, the page will do this little glitch as I'm entering my payment details and address and reset the tip level, after I'd reduced it from the recommended tip level. Every time. It feels very convenient. Always check, I got caught out last time and paid a ridiculous tip I hadn't intended to.
2025年10月31日
自発的なレビュー
Crowdfunder UK からの回答
Hello Matthew,
Thanks for taking the time to leave your feedback and I'm sorry to hear you experienced what sounds like a glitch.
Please do get in contact with us if you'd like some help resolving an issue like this in future. Ways to contact are in this article (copy and paste into your browser):
https://help.crowdfunder.co.uk/en/articles/1843617-how-do-i-contact-crowdfunder
When making a pledge or donation, you have the option to leave Crowdfunder a tip. You can choose how much or how little you give, or if you want to tip at all.
You can do this by either the slider to adjust the percentage or by entering a 'custom amount'.
The tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers.
We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
We hope that you will continue to use Crowdfunder to support great causes in the future.
Warm regards,
Crowdfunder Customer Support
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