Quick response to my inquiry about a missing package. Customer service was very friendly and helpful with solving my problem.
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Had problems with my delivery which was on my side by Parcel force. Maybe it was Christmas. The parcel was returned to Crowdmade. Julio in customer service was brilliant answering straight away. Parce... ãã£ãšèŠã
Excellent customer service! Always responsive and helpful and even replaced the product for free when it was mislaid, even though it was my fault. The pins are very high quality and durable.
I ordered the sweatshirt. Easy to do. I received a confirmation that my order had been received and placed. I was told when my order would be shipped. I received my sweatshirt very quickly. Everyth... ãã£ãšèŠã
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Crowdmade partners with creators from Youtube, Instagram, and Snapchat to create the highest quality apparel and accessories that fans are proud to wear.
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1933 Davis Street, 94577, San Leandro, ç±³åœ
- crowdmade.com
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No complaints
Didnât disappoint, quick, communicative, qualityð
Order never shipped, no information provided even after inquiry
I placed my order in February, got a tracking number from the "your order has shipped" email. However, tracking info never got past "USPS is awaiting receipt of your item", which tells me the shipping label got printed, but nobody actually shipped anything. I gave it a few weeks, no updates or changes to this.
Then I submitted a request for information about when my order would actually ship, and I was told that it had been shipped (which tracking did not show) and that it would have to be re-printed.
Now that was over a week ago and I still see no evidence of anything having shipped and I'm contemplating a refund at this point. Over a month and I have yet to see any evidence that the product I ordered even exists.
Never received, never refunded
I ordered a pricey hoodie in December 2022, but after weeks of tracking showing only 'label created,' the updates stopped altogether. Despite attempting to contact their customer service multiple times, I received no resolution. As of today, I'm still awaiting either the hoodie or a refund. It's disappointing to encounter such lack of accountability. It's unfortunate that there's no alternative means to review their service, making it difficult to warn others about potential issues.
Quality of water bottle is not worthâŠ
Quality of water bottle is not worth the $40 paid. Cheap quality
Definitely Plan On Shopping There Again!!
It has been my experience that this company will bend over backwards to insure that your needs are met and that they will do whatever it takes to insure that you are completely satisfied with your purchase(s)! So far the only problems I encountered where a misprinted poster that they had re-printed and re-shipped in just days and the 2nd problem was due to my error of ordering the wrong size in the first place I now have a Hoodie that fits and I couldn't be happier!!
Good customer service
Quick, helpful & polite customer service.
Froggycrossing pin
Easy to order and was given the option to cancel. Happy to support my favorite YouTuber.
Easy ordering and fast delivery
Easy ordering and fast delivery! Exceptional!
The fast deliveryâŠ
The time between ordering and receive my item was fast, and it was exactly as described. Thank you!
Got it on 26Feb2024
Got it on 26Feb2024! Cute. On my jacket now!
My son loved his shirts and hoodie
My son loved his shirts and hoodie. They were thick and good quality, very comfy. The tank designs looked exactly how he thought they would.
Great support for new music artists
It's wonderful to be able to support new music artists by purchasing their promo products, and Crowdmade has made that support easy and enjoyable! The items arrived quickly and safely, and I'm very pleased with the experience!
this is super dope
Crazy fast shipping. Fits marvelously. Anyone who recognizes it is a fan of SCIENCE
Fast shipment
The tracking number provided has onlyâŠ
The tracking number provided has only said âlabel createdâ for about 2 weeks now. I received an email saying that my order has shipped, but the tracking number states otherwise.
Good products - never enough Sina
Good products - great designs - never enough Sina
Smooth operation.
The entire process from start to finish was very easy to understand and follow.
The color is beautiful
The color is beautiful. Like a khaki green. I just love the new design. My daughter still wears last years Pety outfit. The material is very nicely made and no shrinkage.
This year and last is my daughter's birthday present. I ordered the wrong size, again. I ordered correct size and will return wrong one. May I add the ease of returning and getting the correct size was very easy. We love Swoop, her platform and her special vibes. Proud to support her.
You guys have awesome merch.
Item has not shipped 5 days after beingâŠ
Item has not shipped 5 days after being marked ready for shipment
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