レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I had a problem with my bag and the company has repeatedly failed to respond to my emails (you are required to email them to initiate a warranty claim as per their own policy). If you buy a bag fro... もっず芋る

5぀星のうち1の評䟡

Long delivery times and returns are a complete nightmare. Returned a bag as it was a bit big for medium size. Used the return label that was provided. The package has been sitting at their local Dept... もっず芋る

5぀星のうち1の評䟡

I bought a £120 rolltop back pack from Crumpler UK but the stitching on the bottle holder failed. Following the instructions on their website I emailed multiple addresses with request for a repair/rep... もっず芋る

5぀星のうち1の評䟡

Fake brand beware - this is a copy and of Australian crumpled - of you look at terms it's registered name is Bagmania GMBH I bought a bag, the zipper broke, I followed their 5 year warranty proces... もっず芋る

䌁業情報

  1. バッグず旅行かばんの店

さたざたな倖郚゜ヌスから提䟛された情報

Crumpler is recognised as one of the worldwide leading brands in functional bags. We develop uncompromising, functional, design focused bags for every facet of urban life: from the classic, bike courier tested messenger bags, through to travel luggage and bags suited for leisure time and business. All Crumpler bags are hand made from premium materials and known for their long-lasting quality.


連絡先

2.1

期埅以䞋

TrustScore 5段階評䟡の2

311件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.1

すべおのレビュヌ

(311)

過去12か月のレビュヌ数: 4ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち4の評䟡

Ingenuity too far????

The process of ordering and receiving my order was faultless and simple.

The item, a camera strap, a sale item matched my experience of Crumpler in some respects and not others. The actual strap is excellent but the fastenings are suspect, time will tell. As with many of their products the Crumpler approach shows ingenuity, but whether they have got it right this time? Given that the camera I'm using is light, and the clips appear to be fully in place I'm going to trust it.

2020幎10月24日
5぀星のうち5の評䟡

Everything Customer Service should be & more!

Everything Customer Service should be and more! I contacted Crumpler for help in replacing a lost strap from a bag that is almost 10 years old and they exceeded my expectations in every way. These are no longer in stock, but I now have a replacement made especially for me and a bag I’m likely to keep carrying for at least another 10 years. A lesson in how things should be done and how to ensure you have a very happy customer who would have awarded 6 stars if I could!

2020幎10月14日
自発的なレビュヌ
5぀星のうち1の評䟡

Poor Delivery

Order from 2/10 not arrived yet on 14/10. Slow customer service response.

Deferred delivery by a day but it was not delivered and still has not a week later. Contacted Crumpler customer service by email but only on Trustpilot review have I got a quick, pro-active response

2020幎10月14日
Crumpler UK ロゎ

Crumpler UK からの回答

Hello,

I'm sorry to hear that you experienced a problem with the delivery. According to the DHL tracking information the parcel has been deferred at the recipient's request. We will contact them and try to find out what happened there.

Kind Regards,
Crumpler Customer Service

5぀星のうち1の評䟡

I haven't received my bag yet.

2020幎9月11日
自発的なレビュヌ
Crumpler UK ロゎ

Crumpler UK からの回答

Dear Lindsay,

Thank you for your recent purchase. Your parcel is out for delivery by DHL today and will arrive due to the tracking between 13:23 and 14:23.

Best regards,
Your Crumpler Customer Service Team

5぀星のうち1の評䟡

I have contacted crumpler to send back


I have contacted crumpler to send back my purchase as it isnt what I expected and they havent got back to be

2020幎9月10日
自発的なレビュヌ
Crumpler UK ロゎ

Crumpler UK からの回答

Dear Jenna,

Thank your for contacting us. We send you the needed return label.

Best regards,
Your Crumpler Customer Service Team

5぀星のうち5の評䟡

Lovely bag

Quick delivery from Germany.

also the best price by far on the internet for this bag.

The bag itself is lovely.

2020幎9月9日
自発的なレビュヌ
5぀星のうち1の評䟡

Terrible customer service

Terrible customer service. Takes ages for your staff to reply to emails. This is not due to Covid apparently you are always bad at getting back.
The delivery man said he turned up? I was i, he never rang the bell!
Not got my crumpler bag yet so can’t review that although I’m worried because since I’ve been reading your reviews and people say your bags are not as good as they used to be. This is due to cheaper materials.

2020幎9月5日
自発的なレビュヌ
Crumpler UK ロゎ

Crumpler UK からの回答

Dear Shaun,

Thank you for your recent purchase and your comments.

We truly understand the disappointment and frustration you may feel due to the delayed delivery. However, in regards to transit times and delivery, we rely on our carriers and unfortunately delays are beyond our control. We will contact DHL on Monday to find out what has happened.

On the other hand, we believe that is unfair to judge our product quality without having our products in hand and or having it used. It is true that as times change, our products have changed as well but we still stand for high quality and high-grade materials and it is our goal to make products that our customers can rely on. We are certainly not using cheaper materials. If you are not happy with our products or services, you are able to use your right of return within 14 days after delivery without any reason.

It is our internal target to answer all question within one business day, although questions in regards to products might take sometimes longer.

Best regards,
Your Crumpler Customer Service Team

(working on Sunday due to the Covid 19-situation in which we support all of our employees, and in particular those with children, by letting our staff work fully remote)

5぀星のうち4の評䟡


Everyday

I went looking for a jacket for everyday occasions to suit the south west climate in Scotland ( 4 seasons twice a day). Also, wanted it to suit turning up on site and in the office for brief meetings and drop-ins with this new flexible working environment. Being "work based" at home the formal attire is "on hold", but I want to ready to drop into meet people flexibly and in all weathers. I do not want to have to put on & take off a rain jacket when I am on the move. Jacket is ideal for this, the cut and light weight suits for this day to day environment & wearing whilst driving.You need lightweight, all weather clothing which is smart, comfortable and adaptable to work environments. Good for wearing with a bike messenger bag or rucksack. Reasonable jacket for rambling at low level.The cut fit will not suit all activities or people.

2020幎8月11日
自発的なレビュヌ

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プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

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