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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Always beautifully made , best quality, so soft & cuddly! Love for grandbabies ! They love the dolls aswell & we have been working on our collection !!! Will b purchasing more in the near future!! Plu... もっと見る

企業が回答しました

5つ星のうち5の評価

I have had a remarkable experience every time I make an order with Cuddle and Kind! I feel like a product ambassador. I love each and every doll/ animals I order for friends and family! I just gave... もっと見る

企業が回答しました

5つ星のうち5の評価

Everything arrived when said and in excellent condition! I bought 3 pack of baby animals- giraffe, elephant and lion to go along with my granddaughter’s room at my house ❤️. Can’t wait until she sees... もっと見る

企業が回答しました

5つ星のうち5の評価

T purchased the little dog, Charlotte, in the little box with the door for my youngest daughter’s birthday! It’s perfect knitting and darling presentation makes me keep coming back for more treasures... もっと見る

企業が回答しました

企業情報

  1. 玩具製造業者

当該企業による記述

We create stylish, hand-knit dolls that feed children in need. Each doll is lovingly hand-knit in Peru and Nepal with premium cotton yarn by talented artisans who earn a fair trade wage. For every doll sold, we give 10 meals to children in the USA, Canada, and around the world. 1 doll = 10 meals!


連絡先

4.9

優良

TrustScore 5段階評価の5

2652件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

This was my first Cuddle & Kind…

This was my first Cuddle & Kind purchase but definitely not my last. Love the product as much as I hoped. Thank you, C&K, for sharing meals to those in need!

2023年11月19日
cuddle+kind ロゴ

cuddle+kind からの回答

Thank you so much for sharing your kind review with us, Phyllis! We're so grateful for your support in our mission to help feed children in need. ❤

5つ星のうち1の評価

Doll not received as advertised

I purchased a Flora Duck Mauve small.
It arrived dirty, and not wrapped in tissue as per website, I did receive a full refund and as the duck was damaged I did not return it.
In good faith I re ordered another doll, this time a large Violet Fawn as it was 25% discount in Black Friday sale. This time the doll arrived again not wrapped in tissue, the contact staff not as friendly this time. The doll itself appeared unharmed, after much a todo I received a 25 % discount. At first, I was only offered a refund on returning the doll. Was also told I had already received 25% off, but this was for all customers not just me. I have also been advised that whilst I can order , the delivery will not be guaranteed. So, as much as I like the dolls and concept. It’s a no from me.

2023年11月20日
cuddle+kind ロゴ

cuddle+kind からの回答

Hi Kim, thank you for your feedback! We're sorry for the trouble with your orders. We ask that, in the case of refunds, the items you'd like refunded are returned. We're sorry that you were unhappy with the prepaid return label to return your dolls. We're happy to share that the meals you helped donate with your fully refunded Flora and partially refunded Violet have helped send 20 meals to children in need. Please don't hesitate to reach out to us if we can be of support in the future!

5つ星のうち1の評価

I didn't receive my package

I didn't receive my package. no money back. nor help from you to solve my problem.

2023年11月23日
cuddle+kind ロゴ

cuddle+kind からの回答

Hi Leslie, thank you for sharing your feedback with us. I am deeply sorry to hear that your order has not arrived! As mentioned when you reached out to us on December 4th, we have opened a full investigation with USPS to locate your missing package. We guarantee our shipments, and will have this resolved for you as soon as possible. In the event that USPS is unable to locate and successfully deliver your order, we are happy to either refund or reship the missing shipment for you.

We're so grateful for your support in our mission to help feed children in need. Please don't hesitate to reach out to our customer service team at hello@cuddleandkind.com if you have any questions or concerns. ❤

5つ星のうち5の評価

Quality Dolls with a Purpose

I buy one of these every year for my great-niece. She is gathering quite the collection. She loves them and so do I. The quality is great and they are all so cute. I love that there is a purpose behind them too.

2023年11月19日
cuddle+kind ロゴ

cuddle+kind からの回答

It means the world to us that you and your great-niece have enjoyed collecting together! We are so grateful for both of your support!

5つ星のうち5の評価

The receiving was quick and my daughter…

The receiving was quick and my daughter loves the mini so much in the cute container with door. It’s such a beautiful handmade stuffed animal she’ll love for years!

2023年11月18日
cuddle+kind ロゴ

cuddle+kind からの回答

Thank you so much for this beautiful feedback, Jennifer! ❤

5つ星のうち5の評価

Great process online

Great process online. No problems. And we took a short time to get to my house. And they have a beautiful product that I’ve already purchased before.

2023年11月19日
cuddle+kind ロゴ

cuddle+kind からの回答

Thank you so much for this lovely feedback! We are so glad your order arrived quickly and was so well received :)

5つ星のうち5の評価

Perfect gift for my granddaughter ❤️

Everything arrived when said and in excellent condition! I bought 3 pack of baby animals- giraffe, elephant and lion to go along with my granddaughter’s room at my house ❤️. Can’t wait until she sees them at Christmas 🎄🎄

2023年11月17日
cuddle+kind ロゴ

cuddle+kind からの回答

We hope your sweet granddaughter absolutely loves her new baby animal besties! Thank you for your support!

5つ星のうち5の評価

I received an incorrect order

I received an incorrect order. Customer service explained the procedure to correct the problem clearly and politely. The reorder and return process was seamless.

2023年11月18日
cuddle+kind ロゴ

cuddle+kind からの回答

Thank you so much for your kind words, it truly means the world to our customer service team! Please don't hesitate to reach out is you have any other questions, we're always happy to help!

5つ星のうち5の評価

A beautiful

A beautiful, quality gift that is sure to become a keepsake. Also, feels good to know the charitable part of donating meals with every purchase. This is a perfect gift! Will be buying again!

2023年11月17日
cuddle+kind ロゴ

cuddle+kind からの回答

Thank you so much for this beautiful review! We're so honored to have you join us in our mission to help feed children in need :)

5つ星のうち5の評価

Adorable

Adorable. Delivered in a timely fashion.

2023年11月18日
cuddle+kind ロゴ

cuddle+kind からの回答

Thank you so much for your kind support!

5つ星のうち5の評価

I loved the idea …A Cuddle adventure 🥰

I loved the idea of having one of these for my great nephew and then I saw the mermaid 🧜‍♀️ so I purchased both and it was really easy! Upon seeing them in person it was so amazing 🤩 I really love my mermaid and I can’t wait for my nephew to open up his sons gift for Christmas 🎅

2023年11月18日
cuddle+kind ロゴ

cuddle+kind からの回答

We are thrilled you love your dolls even more in person! We are so grateful for your support in our mission to help feed children in need ❤

5つ星のうち5の評価

Littles

I ordered 2 of the littles for my 2 granddaughters. I will give them to them Christmas Eve and can’t wait to see their reactions! The littles are so adorable!

2023年11月18日
cuddle+kind ロゴ

cuddle+kind からの回答

We hope your darling granddaughters love their new cuddle+kind friends! :)

5つ星のうち5の評価

Good quality

Good quality, prompt service.

2023年11月18日
cuddle+kind ロゴ

cuddle+kind からの回答

Thank you so much for your kind feedback!

5つ星のうち5の評価

LOVE Cuddle & Kind

Great ease of ordering for new grandchild. Packaging & presentation of order was beautiful. Mother & new baby were surprised & loving.

2023年11月24日
cuddle+kind ロゴ

cuddle+kind からの回答

We're so happy to hear your new dolls were so well received! :)

5つ星のうち5の評価

These dolls are beautiful!

My order for a cuddle and kind doll was handled quickly and packaged nicely. My granddaughter loves them. Can't wait to see her open the box on Christmas day!

2023年11月17日
cuddle+kind ロゴ

cuddle+kind からの回答

We hope your granddaughter absolutely loves her new Christmas friends, Deborah!

5つ星のうち4の評価

I Sharing…

I like the fact that children eat because I bought. Thank you for sharing

2023年11月17日
cuddle+kind ロゴ

cuddle+kind からの回答

Thank you so much for your kind feedback, Carol! We are so grateful to have you join us in our mission to help feed children in need ❤

5つ星のうち5の評価

Soft and adorable!

I purchased the kitty stuffy for my baby grand daughter and her brother loved it so much, he claimed it for himself! So, now for Christmas, I have purchased another one for her again and one for my new grandchild due in March. These are adorable little stuffed animals!

2023年11月17日
cuddle+kind ロゴ

cuddle+kind からの回答

Congratulations on your growing family, Marianne! We're so happy to hear your sweet grandchildren love their dolls! :)

5つ星のうち5の評価

everything from the product to the…

everything from the product to the transaction. I have purchased three of these for each grandbaby and will continue as our family grows.

2023年11月17日
cuddle+kind ロゴ

cuddle+kind からの回答

What beautiful feedback! Thank you to you and your family for all your support! ❤

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