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Cupisweb レビュヌ 29

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TrustScore 5段階評䟡の2.5

2.5

りェブ ホスティング サヌビス
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I paid for domain renewal and up till date, I haven’t been refunded. My domain still remains expired and please refund my money

5぀星のうち1の評䟡

This is literally the worst company to work with in terms of buying domain/hosting I currently bought a domain name from them it’s been over 2 weeks still not activated, the customer service is dea... もっず芋る

5぀星のうち1の評䟡

I advice you not to ever use cupisweb, they have very poor customer service.. I paid for a domain and they have been snubbing me everywhere, it's over 2 weeks now. If there is Negative Star rating... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Cupisweb is one of the best web hosting company I have used so far.. I will recommend this platform to everyone, and their customers service is the best.

䌁業が回答したした

䌁業情報

  1. りェブ ホスティング サヌビス

圓該䌁業による蚘述

At Cupisweb Technology, we are passionate about providing top-notch, reliable, and affordable web hosting solutions for businesses and individuals alike. Since 2023, we’ve dedicated ourselves to offering high-performance shared, reseller, VPS, and offshore hosting services, tailored to meet the needs of our diverse clients. What sets us apart is our commitment to customer satisfaction. We offer 24/7 support, fast, secure hosting, and a range of powerful features, including free SSL certificates, DMCA-ignored hosting, and Litespeed servers. Whether you're just starting your website or looking for a scalable hosting solution, we’ve got you covered. Our goal is simple: to ensure that your online presence is always up and running with peace of mind. We pride ourselves on building long-term relationships with our clients and offering personalized assistance every step of the way. Choose Cupisweb for your hosting needs and experience a hassle-free, professional, and reliable service that truly cares about your success. 🌐

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2.5

期埅以䞋

TrustScore 5段階評䟡の2.5

29件のレビュヌ

5぀星
4぀星
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2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Don’t ever use this company, Ever!!

This is literally the worst company to work with in terms of buying domain/hosting I currently bought a domain name from them it’s been over 2 weeks still not activated, the customer service is dead like literally dead, live chat is is not responding, internal ticket system dead and their WhatsApp channel is of no use
It’s so frustrating and annoying is there’s anything less than 1 star this company don’t deserve that

This is the ticket id #YHD-014165

2026幎4月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Very Nice, happy to work with cupisweb

Good Service, perfect to use and very affordable too

2025幎3月1日
Cupisweb ロゎ

Cupisweb からの回答

Thank you for your kind words. 😊

We’re thrilled to hear that you’re happy with our service and find it affordable. At Cupisweb, we’re always committed to providing the best experience for our customers. If you ever need any assistance, feel free to reach out.

Thanks for choosing Cupisweb 🚀💙

5぀星のうち1の評䟡

Concerns Over Service Experience with CupisWeb: A Call for Improvement

At DotHost, we prioritize collaboration over competition, which led us to partner with CupisWeb for offshore server provisions for our customers. However, after making payments and using their server for two months (December 2024 – January 2025), we deeply regret this business engagement.

Throughout this period, we experienced constant downtimes without prior notification and received no responses to our messages—particularly from the CEO, Osuya Emmanuel Azuka, on WhatsApp, which was our initial primary communication channel.

Transparency and communication are at the core of our values at DotHost. We strongly believe that during downtimes or abuse cases, timely notifications should be provided to affected customers. If no corrective action is taken after such notifications, then and only then should a company take necessary precautions.

We hope that, moving forward, CupisWeb will improve its support services, ensure prior notifications for downtimes, and contribute to a better standard in Nigeria’s web hosting industry.

2025幎1月31日
自発的なレビュヌ
Cupisweb ロゎ

Cupisweb からの回答

Dear DotHost,

Thank you for sharing your experience. We truly value all feedback and take every concern seriously.

We would like to clarify a few key points regarding your concerns:

Direct CEO Access: While we understand the need for efficient communication, direct access to the CEO or administrator is limited and available only when expressly granted. We encourage clients to use our 24/7 support channels, where trained agents are always available to assist promptly.

Abuse Policies: Cupisweb maintains a strict policy against fake investment platforms, phishing sites, and unauthorized banking activities on all servers, including offshore servers. Websites violating these terms are immediately removed without prior notice to safeguard our hosting environment.

Downtime Notifications: We notify clients in advance of planned maintenance. However, immediate action may be required in certain abuse or security cases without prior notice.

We appreciate your feedback and are continually working to improve our services to support the web hosting industry in Nigeria and beyond.

Thank you for your understanding.

Best Regards,
Cupisweb Support Team

5぀星のうち3の評䟡

Please work on your mail

Please work on your mail

2025幎1月31日
自発的なレビュヌ
Cupisweb ロゎ

Cupisweb からの回答

Dear Customer,

Thank you for your feedback. We understand how important reliable mail delivery is and are actively working to improve our email systems to ensure messages don't land in spam folders.

If you're facing any specific issues, please feel free to reach out to us directly at customercare@cupisweb.com — we'd be happy to assist.

Your feedback helps us improve, and we truly appreciate it.

Best Regards,
The Cupisweb Team

5぀星のうち1の評䟡

Run as fast as you can from this


Run as fast as you can from this company. Very horrible customer service, they don't even respond to texts, emails or their live support.
My advice to you is to stay away from them!!

2025幎1月28日
自発的なレビュヌ
Cupisweb ロゎ

Cupisweb からの回答

We sincerely apologize if your experience did not meet expectations. At Cupisweb, we are committed to providing the best possible service and support to all our customers. We continuously work on improving our response times and customer engagement across all communication channels.

Your feedback is highly valuable to us, and we'd love the opportunity to address any unresolved issues. Please feel free to reach out via our support channels, and we will prioritize your concerns.

Thank you for your patience and understanding.

Warm Regards,
The Cupisweb Support Team

5぀星のうち1の評䟡

I advice you not to ever use cupisweb

I advice you not to ever use cupisweb, they have very poor customer service.. I paid for a domain and they have been snubbing me everywhere, it's over 2 weeks now. If there is Negative Star rating that's what they'll get from me. The worst hosting company you will ever come across. RUN FROM THEM!

They will reply this review and still mention nothing about refunding me.

Since it's only bad reviews you guys reply to, please activate my service. Invoice #6134 - I opened Tickets #JJF-642553 and JGI-714693 still no reply

2025幎1月27日
自発的なレビュヌ
Cupisweb ロゎ

Cupisweb からの回答

Dear Customer,

We're truly sorry to hear about your experience. We sincerely apologize for the delay you've encountered. Please note that customer satisfaction is a top priority for us.

Kindly send an email to customercare@cupisweb.com with your payment details and domain information, and we’ll prioritize resolving this issue, including processing any eligible refunds if necessary.

We appreciate your patience and the opportunity to make things right.

Best Regards,
The Cupisweb Team

5぀星のうち1の評䟡

the hosting server is unstable

the hosting server is unstable, my website has been down for pass last 36 hours now and none of they team is responding to me

2025幎1月1日
Cupisweb ロゎ

Cupisweb からの回答

We sincerely apologize for the downtime you experienced and any inconvenience it caused. Our technical team continuously monitors the servers to maintain stability, and we understand how frustrating delays can be.

If you are still facing any issues, kindly reach out to us via email or our support channels. We are committed to ensuring that your website remains accessible and will do our best to provide the support you need.

Thank you for your understanding and for bringing this to our attention.

Warm Regards,
The Cupisweb Support Team

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