Curriculum Press レビュー 

Curriculum Press からの回答

2024年10月23日

Thank you for your feedback. We’re sorry to hear that you’re disappointed with the content available on our platform. Please note that our resources are tailored generally to the UK A Level Biology curriculum, and as you are located in Malaysia, the topics covered in your curriculum may differ.

That said, we currently offer over 650 A Level Biology resources and nearly 400 Factsheets, covering almost every topic imaginable for this qualification. It’s possible that there may be some challenges with filtering or locating the specific resources you need, and we’d be more than happy to assist you in navigating the platform to find the most relevant materials.

We do find it a little disappointing that you chose to leave your feedback publicly without first reaching out for support, as we’re always here to help. Please feel free to contact us directly if you need any further assistance or have any questions.

Thank you,
The Curriculum Press Team

Curriculum Press からの回答

2024年10月10日

Thank you for sharing your feedback, and we’re sorry to hear about the difficulties you faced while signing up. Our phone lines may have been busy when you tried to reach us, and we apologise for any inconvenience this caused. We noticed that you managed to place your order successfully, and we appreciate your continued support. If you have any issues or additional feedback, please feel free to reach out. We’re here to help!

Thank you,
The Curriculum Press Team

Curriculum Press からの回答

2024年10月10日 に更新

Thank you for your kind words! We're thrilled to hear that Jack provided you with outstanding customer service. We'll be sure to share your feedback with him. If there's anything else we can assist you with, please don’t hesitate to contact us!

Thank you,
The Curriculum Press Team

Curriculum Press からの回答

2024年10月10日

Thank you for your positive review! We’re thrilled that you and your daughter had a great experience with our resources and customer service. We look forward to providing you with more excellent materials in the future.

Thank you,
The Curriculum Press Team

Curriculum Press からの回答

2024年10月10日

Thank you for your wonderful review! We're glad you found our service professional and user-friendly. We appreciate your recommendation and are always here to help with anything you need.

Thank you,
The Curriculum Press Team

Curriculum Press からの回答

2024年10月10日

Thank you for your feedback! We’re pleased to hear that you found our Factsheets excellent and our service helpful and professional. We look forward to assisting you again soon.

Thank you,
The Curriculum Press Team

Curriculum Press からの回答

2024年10月10日

Thank you for your fantastic review! We’re delighted that you found our resources informative and our customer service great. We truly appreciate your support and look forward to serving you again!

Thank you,
The Curriculum Press Team

Curriculum Press からの回答

2024年9月27日

Thank you for your feedback. We’re sorry to hear you’re disappointed, and we’d like to clarify the situation.

You originally subscribed to our Environmental Science resources at the full teacher price, which was appropriate for your status at the time. However, recently a new account was created under the same name, with a claim for the student discount. As clearly stated on our website, student pricing is available only for students under the age of 18.

We requested proof to verify the eligibility for this discount, but unfortunately, we have not received it. Additionally, based on publicly available information, it appears that you provide tutoring services, which raises concerns about the intended use of the discounted resources. Our discounted pricing is aimed solely at supporting young students for independent study.

Our terms and conditions clearly state that accounts set up under false pretenses may be suspended without notice or refund, which is what occurred here.

We encourage customers to reach out to us directly for assistance before escalating issues publicly. As for the Trustpilot invitation, this is an automated process after any purchase and is unrelated to the suspension of your account.

If you can provide proof of eligibility, we’d be happy to investigate further and work towards resolving this issue.

Thank you,
The Curriculum Press Team

Curriculum Press からの回答

2023年5月4日

Dear K Clark,

Thank you for sharing your positive experience with our Factsheets for your A Level students. We are delighted to hear that our Factsheets are helpful in boosting understanding and knowledge. We appreciate your feedback and look forward to providing more valuable resources for students in the future.

Best regards,
Curriculum Press

Curriculum Press からの回答

2023年5月3日

Dear Mrs M,

Thank you for your positive review of our Geography Factsheets! We're delighted to hear that they are useful in supporting students with their coursework research. We appreciate your feedback and will continue to provide educational resources that are helpful to teachers and students alike.

Thank you for choosing us!

Best regards,
Curriculum Press

Curriculum Press からの回答

2023年5月3日

Dear JLP,

Thank you for your positive review of Curriculum Press and GeoFactsheets! We're thrilled to hear that our resources have consistently been among your favourite, most trusted, and most reliable resources throughout your 25-year career teaching Geography and leading Sixth Forms. We appreciate your feedback about the quality and accessibility of our resources, and we're committed to providing educational resources that stimulate students' interest and help them succeed on exams.

Thank you for choosing GeoFactsheets!

Best regards,
Curriculum Press

Curriculum Press からの回答

2023年5月3日

Dear Deven,

Thanks for your positive review of Curriculum Press! We're happy to hear that you found our product to be great value for money, and that our extensive set of in-depth Factsheets is suited for your A-Level pupils and has been excellent for extending the learning of your more advanced pupils. Your feedback is important to us and encourages us to continue to provide valuable educational resources.

Thank you for choosing us!

Best regards,
Curriculum Press

Curriculum Press からの回答

2023年5月3日

Dear Simon,

Thanks for your positive review of Curriculum Press! We're thrilled to hear that you find our Factsheets to be really helpful for A Level students to broaden their reading and understanding of course concepts. We appreciate your feedback and are committed to providing high-quality educational resources to support students' learning.

Thank you for choosing us.

Best regards,
Curriculum Press

Curriculum Press からの回答

2023年5月3日

Dear Mr. Smith,

Thanks for your positive review of Curriculum Press! We're happy to hear that you find our Biology Factsheets to be great resources that inspire students to learn beyond the specification and delve deeper into topics of interest. Your feedback is valuable to us and motivates us to continue to provide high-quality educational resources.

Thank you for choosing us!

Best regards,
Curriculum Press