Customscool レビュー 269

Customscool からの回答

3日前

Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.

We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team

Customscool からの回答

3日前

Cher client,

Nous sommes sincèrement désolés d'apprendre votre frustration et votre déception concernant votre commande.

Veuillez accepter nos excuses les plus sincères pour la gêne occasionnée. Nous allons immédiatement enquêter sur ce problème afin de résoudre la situation concernant le colis perdu.

Si vous pouviez nous fournir les détails de votre commande (numéro de commande et adresse e-mail), nous serions en mesure de mieux vous aider. Nous mettons tout en œuvre pour répondre rapidement à vos préoccupations et vous garantir une meilleure expérience à l'avenir. Vos commentaires sont précieux et nous permettent d'améliorer constamment nos services. Merci de nous avoir fait part de ce problème.

Voici l'adresse e-mail de notre service client :

Service@Customscool.com

Nous nous engageons à trouver une solution et à vous apporter le soutien que vous méritez.

L'équipe du service client Customscool

Customscool からの回答

3日前

¡Muchísimas gracias por tu fantástica reseña! Nos alegra mucho saber que te encantan nuestros productos. Tu satisfacción es muy importante para nosotros.

Agradecemos que te hayas tomado el tiempo para compartir tu experiencia positiva. Si lo deseas, puedes contactar con nuestro equipo de soporte y enviarnos una captura de pantalla de tu pedido (Service@Customscool.com). Te ofreceremos un código de descuento del 15 % para tus futuras compras.

¡Esperamos seguir superando tus expectativas con nuestros productos de calidad!

Equipo de Atención al Cliente de Customscool

Customscool からの回答

3日前

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. If you could provide us with your order details（Order number and Email), we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Customscool からの回答

3日前

Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.

We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team

Customscool からの回答

3日前

Gentile cliente!

Ci dispiace molto per il disagio e la delusione che ha provato in relazione al suo ordine.

La preghiamo di accettare le nostre più sincere scuse per l'inconveniente. È possibile che la sua email sia stata bloccata dal sistema. La preghiamo di contattarci tramite messaggio privato su Instagram o Facebook, fornendoci i dettagli del suo ordine (numero d'ordine e indirizzo email). In questo modo potremo assisterla al meglio. Il nostro obiettivo è quello di risolvere tempestivamente i suoi problemi e garantirle un'esperienza migliore in futuro. Il suo feedback è prezioso per noi, in quanto ci impegniamo a migliorare il nostro servizio. Grazie per averci segnalato il problema.

Ci impegniamo a risolvere la situazione e a garantirle l'assistenza che merita.
Team del Servizio Clienti Customscool

Customscool からの回答

3日前

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. If you could provide us with your order details（Order number and Email), we would be better able to assist you with replacement. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Customscool からの回答

2026年3月26日

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with quality and strengthen quality inspection. If you could provide us with your order details（Order number and Email), we would be better able to assist you with replacement. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Customscool からの回答

2026年3月26日

Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.

We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team

Customscool からの回答

2026年3月24日

Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.

We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team

Customscool からの回答

2026年3月24日

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. Our products are made of cotton, soft and extremely comfortable. If you could provide us with your order details（Order number and Email), we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Customscool からの回答

2026年3月24日

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with products inspection.
If you could provide us with your order details（Order number and Email), we would be better able to assist you with a replacement. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Customscool からの回答

2026年3月10日

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with quality.
If you could provide us with your order details（Order number and Email), we would be better able to assist you with replacement. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Customscool からの回答

2026年3月10日

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with customer service and order processing.
If you could provide us with your order details（Order number and Email), we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Customscool からの回答

2026年3月10日

Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.

We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team

Customscool からの回答

2026年2月28日

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. Usually you will receive the email of order confirmation as soon as placed the order. Please check your spam folder. Or provide us with your order details（Order number and Email), we will help you check your order status. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Customscool からの回答

2026年2月28日

Sehr geehrter Kunde!
Es tut uns sehr leid, dass Sie mit Ihrer Bestellung unzufrieden waren.

Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten. Die Lieferzeit beträgt normalerweise 7–15 Tage. In der Hochsaison oder während der Feiertage kann es zu leichten Verzögerungen kommen. Wir bitten dies zu entschuldigen. Sollten Sie ein Qualitätsproblem feststellen, werden wir dieses untersuchen. Bitte teilen Sie uns dazu weitere Details mit. Wenn Sie uns Ihre Bestelldaten (Bestellnummer und E-Mail-Adresse) mitteilen, können wir Ihnen bei Rückgabe, Rückerstattung oder einer anderen Lösung besser behilflich sein. Wir sind bestrebt, Ihre Anliegen schnellstmöglich zu bearbeiten und Ihnen zukünftig ein besseres Einkaufserlebnis zu bieten. Ihr Feedback ist uns wichtig, da wir unseren Service stetig verbessern möchten. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.

Hier ist die E-Mail-Adresse unseres Kundenservice:
Service@Customscool.com

Wir setzen alles daran, Ihr Anliegen zu Ihrer Zufriedenheit zu lösen und Ihnen den Support zu bieten, den Sie verdienen. Ihr Customscool Kundenservice-Team

Customscool からの回答

2026年2月28日

¡Gracias por compartir sus comentarios! Nos alegra saber que su experiencia en general fue buena. Sin embargo, le pedimos disculpas si las promociones no cumplieron con sus expectativas.

Nos tomamos muy en serio la calidad y la consistencia, y lanzaremos más promociones próximamente. Siga nuestra tienda. Si lo desea, contacte con nuestro equipo de soporte con la captura de pantalla de su pedido (Service@Customscool.com). Le ofreceremos un código de descuento del 15% para sus futuros pedidos.

Agradecemos su comprensión y paciencia, y nos comprometemos a hacer lo correcto para usted. ¡Gracias por su apoyo!

Atentamente,
Equipo de Atención al Cliente de Customscool

Customscool からの回答

2026年2月9日

Sehr geehrte Kundin, sehr geehrter Kunde!
Es tut uns sehr leid, von Ihrer Enttäuschung und Ihrem Ärger über Ihre Bestellung zu hören.

Wir bitten Sie vielmals um Entschuldigung für die entstandenen Unannehmlichkeiten. Wenn Sie uns Ihre Bestelldaten (Bestellnummer und E-Mail-Adresse) mitteilen, können wir Ihnen besser weiterhelfen und eine Ersatzlieferung, eine Rückerstattung oder eine andere Lösung anbieten. Wir möchten Ihre Anliegen schnellstmöglich bearbeiten und Ihnen zukünftig ein besseres Einkaufserlebnis bieten. Ihr Feedback ist uns sehr wichtig, da wir stets bestrebt sind, unseren Service zu verbessern. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.

Hier ist die E-Mail-Adresse unseres Kundenservice:
Service@Customscool.com

Wir setzen alles daran, die Angelegenheit zu Ihrer Zufriedenheit zu klären und Ihnen den bestmöglichen Service zu bieten.
Ihr Customscool Kundenservice-Team