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TrustScore 5段階評䟡の5

4.8

写真屋
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5぀星のうち5の評䟡

I have been buying my video equipment from CVP for years and they ALWAYS have the fastest delivery service and they are always fast in their replies whenever i have questions. I just recently bought a... もっず芋る

5぀星のうち5の評䟡

Overall, I am disappointed with my experience. I ordered this receiver expecting it to work with my setup, but it was not what I needed. The return process has taken much longer than expected, and... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

What an incredible team! From Sharon in customer service to meeting Mat, one of the engineers at their HQ, and then the God send that is Angela. Everyone was completely down to earth and honestly... もっず芋る

5぀星のうち5の評䟡

Loved the fact that with one payment, the customs was already taken care of. No additional emails and paperwork from courier companies. Just click and a couple days later your package arrives.

䌁業情報

  1. 写真屋
  2. カメラ修理店
  3. カメラ屋
  4. 映画甚機械䟛絊業者
  5. ビデオ カメラ修理業
  6. ビデオ機噚修理業

CVP.com に぀いお

圓該䌁業による蚘述

For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.

The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.

CVP Group offers creative consultation, sales advice, technical service provision and training.

  • Secure payments worldwide
  • Technical advice with CVP Care
  • Award winning product repairs
  • Free returns within 30 days
  • Free UK delivery on orders over £100
  • Free shipping on selected EU orders over €1,000
  • Price match on most products
  • Duty and VAT Free

You're in safe hands with CVP

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Used & Ex-Demo

Events

Contact us

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Discover our Cameras

Discover our Lenses

Discover our Accessories

Discover our Audio

Discover our Used & Ex-Demo

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4.8

優良

TrustScore 5段階評䟡の5

7940件のレビュヌ

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4.8

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(7,940)

過去12か月のレビュヌ数: 666件

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5぀星のうち5の評䟡

:)))

I received a quick response before making my purchase, and the communication was excellent. I also like the chatbot features, I received the entire chat transcript by email as a summary.

2026幎8月9日
5぀星のうち5の評䟡

Excellent service, great value and fast delivery

I had a fantastic experience from start to finish. The ordering process was simple, communication was excellent, and everything arrived exactly as expected. The quality exceeded my expectations, the pricing was fair, and the customer service was friendly and professional throughout. It’s clear they genuinely care about their customers and the overall experience. I would definitely recommend them to anyone looking for reliable service and great value. I’ll happily use them again in the future.

2026幎8月5日
5぀星のうち5の評䟡

My Go-To video gear store

I have been buying my video equipment from CVP for years and they ALWAYS have the fastest delivery service and they are always fast in their replies whenever i have questions. I just recently bought a replacement glass for my teleprompter as i had a shoot coming in three days time - the replacement arrived the next day - amazing delivery speed from UK to Estonia, bravo! My go to place for my equipment. Highly recommended!

2026幎8月5日
5぀星のうち5の評䟡

Issue resolved by CVP

Overall, I am disappointed with my experience. I ordered this receiver expecting it to work with my setup, but it was not what I needed. The return process has taken much longer than expected, and I have spent a lot of time trying to resolve the issue. On top of that, I still have to pay for the return shipping, which has made the experience even more frustrating. I hope the return and refund can be completed as soon as possible.

UPDATE – 7 August 2026: CVP contacted me personally today and resolved the issue. They have now processed the credit to my account and informed me that I do not need to return the receiver. I really appreciate the way they handled the situation today and I am pleased that the matter has now been resolved.

2026幎8月5日
CVP.com ロゎ

CVP.com からの回答

Dear Maria,

Many thanks for taking the time to leave us a service review.

I’m sorry to hear that you’ve been disappointed with the experience.

I understand that the receiver was not suitable for your setup and that the return process has been frustrating. As advised previously, our returns policy requires customers to cover the cost of returning items that are no longer required, which is why return shipping was not included in this case.

Having reviewed the circumstances with our Returns Team, we have made an exception on this occasion and arranged for a refund to be processed without requiring the item to be returned to us. You do not need to take any further action regarding the return shipment.

The refund will be issued back to your original payment method, and you will receive confirmation once it has been processed. Please note that it can take a few working days for the funds to appear in your account.

Thanks again, we appreciate your business and feedback.

Kind regards,
Melissa

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