Cycliq レビュー 

When I had problem with the mounting bracket of my FLY 12 Sport, the CYCLIQ Team replaced my out-of-warranty camera and rushed out a new unit. Awesome support and customer service, matching the amazing quality and battery life of their bike camera. FWIW, it works great as a car dash-cam too, with crisp videos.

I needed a replacement case for my 6 year old Fly 12 CE. Cycliq support sent me the replacement case and clear instructions for how to install it.

Always a pleasure to deal with when support needed. I’ve been a long term Cycliq product user, and occasionally products can fail. Cycliq offer fantastic support when that happens. To Cycliq, thank you for my most rdcent experience (thanks Ashe) 👍👍👍

Great support thanks in quick response to answering my simple query.

Having heard some mixed messages about their customer service they handled my warranty return promptly and sent a new unit from Australia before I even had a chance to return my faulty one!
The only slight sting was the £17 postage of the 'old' unit because once boxed up etc. it crept over the 250g mark.

Amazing customer service.

When my Fly12 attachment broke I received prompt communication from Cycliq and a replacement unit sent within a week. Lucky it still had a week of warranty left!

I purchased Fly12 and Fly6 when I was on holiday in Australia. On my return to the UK I was knocked off my bike, a car door opened as I was passing which was all recorded, even the fire engine stopping to check me out, First Aid.
A week later in lovely London my car was broken into the robbers took a bike and my Fly12 & Fly6 and Garmin.
And today Cycliq has kindly offered a generous discount to help me with replacing the cameras/lights Fly6 and Fly12 What refreshing support!

Cycliq dealt with my enquiry for spare parts brilliantly and efficiently. Clear communication, easy to follow instructions

My device was damaged and it had been replaced for free very quickly. Friendly and quick support.

Best product in its class! And the best service and support too!

Quick to respond. Went out of their way to help. Amazing

No hassle warranty exchange!

Had an issue with my Fly6 and they took care of it right away!

I don’t usually review, but the outstanding service by Cycliq is beyond compare

Prompt reply to my email. Great solution to my problem which was resolved. Good communication. Great customer service

Great camera and light - it makes me safe on the ride to have the footage in case anything happens. Their customer service is top-notch, highly recommended!

Well, at first I was irritated, as the camera malfunctioned like my old one. However, after requesting help, and going back and forth quickly with a number of emails getting us to try different fixes, they got it up and running. Good responses , good customer service.

Fantastic after sales service. Communication promptness was exceptional and problem solved immediately. Great product backed by excellent customer support.

A recent issue with updating the Fly12S firmware required submitting a trouble ticket. I had a response the same day! The suggested fix didn't work and it took a couple of more emails to nail down the issue (a setting had to change in the latest MacOS), but each message was answered promptly and thoroughly. Could not ask for better customer service from a company.

My Cycliq fly6 failed after 18 months of normal use, and I do not ride when it rains. Started to look online, and many people report that theirs fail at about the same time too (or earlier). The customer support selectively replaces the unit to some people and tells others that it is out of warranty. I am in the latter group, all they offer is 20% discount off the purchase of another camera (but not a bundle). My electronics usually last for many years. The reviews on the website must be selected by the company because there is no way to leave a review there.