Cycliq レビュー 

My order was processed efficiently and a follow-up query handled super promptly.

I have been a Cycliq customer for several iterations of their Fly12 devices. The latest Fly 12 Sport I had is great but the mount failed. I logged a support ticket with the team expecting to be charged (or not be able to be helped) as the device was 6 months+ out of warranty. To my surprise, Cycliq replaced my device even though it was out of warranty. Customer service was courteous and prompt. Would recommend any product that performs well and has such great after sales service.

Fantastic products and brilliant customer service

Great product, Quick response to my queries, technical customer support provided prompt response & suggestions, Unit was replaced no quibbles despite being out of manufacturers warranty. Excellent company to deal with

Goede communicatie, per e-mail gestelde vragen werden vlot beantwoord. Artikel 4 dagen na bestelling geleverd vanuit Australië naar Nederland, da’s supersnel!
De Fly 12 sport bundel aangeschaft, zit standaard een 64K kaartje in, Vervangen voor een 256K kaart, kaartje is er wat lastig uit te halen. Formatteren ging goed, kaartje is door Fly 12 sport geaccepteerd. Maak vaak ritten van ruim 4 uur, hoop dat met dit kaartje de hele rit er op staat, zonder dat er deels overschreven wordt.
Software en app zijn moeiteloos te installeren, koppelen met de Fly 12 sport gaat vlekkeloos en het instellen van de dashcam gaat super makkelijk! Heb het idee dat de lensbeschermers niet echt goed plakken, de tijd zal het leren.
Ben er blij mee.
Nu gauw gaan uitproberen.

I damaged an out-of-warranty much older unit by accidentally breaking of the port cover on a rear vieew camera/light combo. Cycliq was very responsive in sending me the part (I only paid for shipping) and providing me with instructions as to how to do this rather delicate repair, myself. The unit works fine, but I need the cover intact to avoid contamination into the delicate charging port and Micro SD card slot.

Great customer support team, help me to troubleshoot a user error that I was making by using the wrong USB-C cable to connect to my laptop. The Camara works perfect on my bike handlebar and I even use it on my Truck dashboard to record while I drive to work.

A quick response and update

Products sound great and initially work well but suffer durability issues. Then when issues arise the support is lacking.

After finding a significant problem with connectivity with two units, it was very good to see the problem fixed so quickly.

Fast courteous service. I can’t wait to get my Fly 12 back. I feel vulnerable without it.

Cycliq customer service experience has been outstanding, company stands firmly behind their products if something goes wrong.

This is my 4th Cycliq product and I have kept returning because of the high quality of the product, their practicality and the service. This team have consistently gone the extra yard when needs emerge; highly recommended.

I was having troubles with my Fly12, the tech support was very prompt and helpful

Speedy response from the Cycliq trouble shooting team. They listened to the problem and gave great technical advise

My Fly12 mount had broken, possibly from a few too many lumpy roads over the last couple of years.
The Cycliq team assessed the problem and replaced my unit on the same day. You can’t ask for better service than that! First class, every time.
Thanks lads!

Got mine fly ce gen 3 today everything connected & recording,but can’t view on my iPhone 13 unless ya got a lightning sd card reader didn’t tell ya that when you splash out £209,not happy at all

Great customer service. Swift responses. A few years ago, it was very different. Overall a huge improvement!

Had a small connectivity issue with my fly 12 sport. Cycliq support were very keen to sort the problem out for me. The final solution was to replace the unit, so pleased with the outcome.