DAI Leisure レビュー 

DAI Leisure from our first contact over the phone we found them to be very friendly knowledgeable people who value their customers, we visited the facility at Brierley hill to buy an air rifle, we had three to choose from, so chose the best looking stock, added a telescopic site recommend and fitted by them. Very happy with the very accurate rifle and excellent service, we returned to purchase a moderator on their recommendations. Would highly recommend them to all.

If you consider that I live over 190miles from Dai Leisure, makes this transaction more impressive.
Mark in the sales team was extremely helpful with some good advice and even sending me some additional 'photos, of the rifle I wanted, (a dedicated benchrest .177 cal).
The delivery was very smooth, Paul the driver sent me updates as to his ETA, he arrived spot on time.
The hand-over was efficient and polite, I sent Paul on his way with a lump of cake & some chocolate to help on the rest of his journey.
In all I cannot fault Dai Leisure in any way and would 100% recommend using this company with total confidence.

Came in Sunday (spoke to Gordon) who made me feel very welcome after not shooting for over 7years helped me set my rifle up with a bipod but also helped me pick a pistol friendly service highly recommend will definitely be visiting soon

Went into DAI and was greeted by a lovely guy Gordon, his advice and shooting was perfect, a very funny guy too,A credit to the Company.

Ordered a weapon on Wednesday and it was delivered Sunday, the driver rang with the delivery time and was spot on and a very polite guy, well done to DAI and Joe and the driver for a brilliant service, would highly recommend this company.

It took a while because they had problems with there website but they sorted it out gave me a refund and even are sending freebies would buy from them again amazing conpant

Great people and more than happy to spend time with you , helped me no end with making my choice and would recommend if you get chance to visit the shop

Great customer service from Joe. Very knowledable and helpfull. No offputting sales BS. Will gladly shop there again.

Top advice, great deal. Taylor was excellent

The staff were faultless they could not help enough and even changed my order at no extra cost. Their knowledge of products again 10 out of 10 , would recommend to anybody

Gordon the gopher was a great member of staff. He gave me great advice and I'm very happy with my new rifle. Dai leasure has a great range of guns and they even let me have an hour on the range which is very well set-up and a pleasure to use.

Joe, mark, Elliot, and all the lads and a great bunch, very helpful in choosing my next gun,
Advising me on what would be better for me,
Trade in and sale is a relaxing affair, I've been many times to shoot and buy guns, thanks again lads,

I PUT A REVIEW ON TRUSTPILOT A WEEK OR SO AGO NO RECIETE OR INVOICE WELL I DID NOT NO AT THE TIME THEY WERE VERY BUSY BUT HAD NOT FORGOT ME SO I WANT TO DISMISS MY PREVIOUS REVIEW AND BACK TO 5 STAR CUSTOMER SERVICE FROM DAI LEISURE REGARDS MIKE

Good service and prompt replies to emails regarding a mistake I had made in ordering

Friendly, helpful staff. Really knowledgeable. Excellent service.

Had an issue , they made the effort to call me and help me the best way they could and resolved my issue. The guy on the phone was very helpful and understanding.

I placed an order for a £639.90 rifle that was advertised as IN STOCK on 1st August 25.
Order #170535

Receiving no acknowledgment I emailed them on the 5th. No reply.

I phoned them on the 12th and was told it was not in stock yet. I cancelled my order.

This was my first order with DAI. In fairness the person on the phone was helpful and charming and my refund was quickly actioned.

I do a lot of shopping of this type and need reliable suppliers and I do have a few suppliers who are very reliable whose goods are always in stock if they say they are and who confirm the order and deliver very quickly.

I won't be placing further orders with DAI, it was an administrative time waste.

UPDATE 20th August.
I received a phone call today from DAI.
The person I spoke to wanted to know if "they could send me anything that might prompt me to change my review". They never mentioned sending anything as a token of good will for the complete waste of time and inconvenience caused, just in exchange for changing my review. NO.

I would love to have given it five stars but delivery is a bit hit and miss.
I must admit once it was dispatched the driver was brilliant and even got here early
But the quality is excellent product is above expectations and now there's one les s rat in the world

Paid in full for a little walther ppk/s at weekend. Still no confirmation of order, went on their website yesterday to use the communication tab and asked for confirmation, still nothing. I'll wait till Friday before contacting trading standards and pursuing a refund via PayPal. Although never appear to have received a confirmation. DAI called yesterday and due for delivery today.

Very pleasant customer service and delivery driver. Excellent and efficient service all round.