Dallader レビュー 187

If 0 stars were available, I would give it. Do not believe the return policy! They sent shoes that were supposed to be size 11, probably were size 9 1/2. I asked to return them. They said "Give them to a family member and buy the right size". The next email they offered a discount of 10% to buy another pair. The next they offered to give me a $3 rebate if I would keep them. The next was $5, the next was $8. They said it would be $20 to send them back - had to go to China. I sent them back, hoping for a refund of the price of the shoes - it cost over $32 to send them back - who knows if I will ever get a refund of the $49 I paid for the shoes? Although the shoes looked beautiful, they felt like they cut my circulation to my foot when I tried them on. Buy American, or at least an honest, trustworthy company! I went to school and paid the tuition! Never again. Their last letter.
Hi dear customer
Sorry to bring you a bad shopping experience
We want to do our best to help you resolve this issue
You can return the product. We will provide a full refund when we receive the product (according to the return policy, you need to ensure that the product is in the same condition as when you received it, shipping costs are at your expense. (You may need to pay return duties and bear the risk of package loss.)
Here is our return and refund policy: To be eligible for a return, your item must be unused and in the same condition you received it
This is the return address: Room 205, Building E, No. 4, Huaide South Road, Fuyong, Fuyong Street, Baoan District, Shenzhen City, Guangdong Province (Mingxi Pioneer Park)
Country: China
City: Shenzhen
Province: Guangdong
Postal code: 518103
Tel: 18923408246
Kindly Reminder: The address on the package is not our returning address, do never send the package to that address, or we will not be responsible for the loss.

When you return a product, please provide us with the tracking number. We will refund you after receiving the package
We are sorry again
best wishes
Customer service team

I will never purchase from this company again ,first off shoes are cheap but must important they don't fit you have to order a size larger than your normal size, if you want to send them back but it will cost you twenty dollars and they will offer you Three dollars no promises of total refund or exchange

Ordered a pair of motorcycle boots, waited 3 weeks and were not the boots I ordered. Their shit customer service said it was my fault because I ordered dress boots. Their attitude was disgusting and I cannot return them. These conmen are just scammers and thieves. If only I could give minus 10 stars I would!

Crap. Complete crap, and way too small, and very cheap. Do not oder from this company. 48 dollar crap and they say they will give 3 dollar refund, then 8 dollar refund. I went to UPS to return will cost 4 x's as much to return.

I recommend everyone not to fall into this trap. These people are thieves and scammers. I see people who say they received the product they ordered, but that's a lie. What they're doing is stealing people's money. I was robbed and then you have no way to complain. If there was a way to give it a -10 rating, these thieves would take it.

DO NOT BUY FROM THESE SCAMMERS! They send you the wrong size. When you notify them , all you get are generic emails. First, they want photos. Then they will offer you $3 and keep the item. Then $8 . They tell you to return at a cost of $20.
After weeks of trying to get my £50 back I have given up. Now I have a pair of poor quality boots that don't fit. KEEP AWAY FROM THESE SCAMMERS!!

I ordered 2 pairs of shoes. One pair I got was not what I ordered. The other pair I don’t believe matches what was advertised but regardless, the quality was certainly subpar. Then I tried to return them and get a refund. I got a string of emails try to convince me to keep them. They first said it was $20 return fee. Then they offered me $3 and I keep the shoes, then $8 and I keep them. Finally, after several emails. It’s ok fine, return them but the shipping cost is on you.. to China.. and there is still a $20 return penalty. And nothing until they are received. At this point I’m sure the answer will always be they were never received and I’ll get nothing. This is a TERRIBLE company to deal with. You should NEVER buy from them EVER!!!

Website says they accept returns. That's a flat out lie.

Ordered Size 9 shoes. Shoes delivered had no size markings on them but were clearly much smaller and would not fit. They were also very low quality and nowhere near near worth $39.99. After stating this clearly in my first email, they asked for more information. After a second round, they simply told me I would have to spend half as much as I paid for the shoes to mail them back to China before they decided whether they could refund my money and that a better suggestion would be to give them to a friend with smaller feet. Seriously.

Shoes do not have a size on them. They don't feet right and hut my feet. when I wanted to return them they offered me $3 to keep them the $5 then $8. when I tried to ship them back it was going to cost $60. I though them in the trash. Their garentee is garbage. DO NOT ORDER FROM THESE PEOPLE. Total scam.

Took 4 - 5 weeks to turn up. When they did I put them on and thought, “very light, quite comfy, happy camper”. 3rd time on the feet the lace loops detached from the left boot. Contacted their “Brilliant reliable” customer service team. I received a reply saying thank you, the problem has been rectified with the manufacturer. I thought…. Oooooo.. K, how does that help me, sitting here with 50 quid’s worth of useless rubber & canvass! Anyway, needless to say these scammers have gone dark and silent.

STAY AWAY FROM DALLADER. I have read practically all reviews, from various social platforms, and based on that your chances of getting anything resembling what you’re expecting is probably around 10%.

It has taken nearly a month to post this review because I foolishly thought I might hear something positive from them but no.

Good luck everyone

Arch support so aggressive it should pay child support.Hiked Zion Narrows in wet boots for 2 days – ‌tread pattern still looks brand new‌. Flat foot gang, we eating good!

I tried to return 2 pairs of shoes. They say the have no hassle returns. They refused to give me a return address where to send the shoes and I am willing to pay for the shipping. Emailed them 4 times. Now I get NO response.

1st pair, great. Second pair, 5 minutes feet hurt. They were 2 different sizes. Things poking me. Wouldn't stand behind it. Blamed me for ordering wrong size. Wanted me to pay for shipping both ways to "fix" issues. Their best offer was $5 dollar check and i keep unwearable "pair" of boots. They said that's the best they can offer and gave me 48hrs to take it or leave it. Customer service trained in divert deny and assume no fault. Won't buy again and no one else should

The shoes were nowhere near the size they were supposed to be. I couldn't get my foot even in enough to try and force it in. Took several days to get any response from them only to be told it was my fault for ordering the wrong size and it would cost $20 to ship them back to China.

I echo Marie Neiman & so many others on this site. DON’T WASTE YOUR MONEY! Order wide shoe, but want was received, I can not get my foot into. Been told I had to pay $20 to return shoes to China; been offered 10% off my next order; and best yet, they would give me $3 and let me keep the shoes. It is obvious, they do not honor their 100% refund policy. DO NOT ORDER FROM THESE SCAMMERS!
Alan W. Lee

Ordered extra wide shoes, received regular shoes . Also recieved wrong color shoes. Requested to return or an exchange, have been going back and forth with them only to be offered a10% discount on a reorder. No address for return given. Worst people to do business with.

My feet used to tap out after 2 hours. Now I'm clocking 20k steps daily in Tokyo – arch support feels like a chiropractor for my soles!

Sent the wrong size. After email exchanges, they will not honour any returns and will not give a refund or exchange. They say give them to a family member who wears that size!

Misleading and very poor customer service.
Shoes must be returned to China, at customers expense. My order was $80, return from Detroit, MI area was $62.35
Quality is terrible, fit is awful.