BUYER BEWARE!!! Absolutely a horrific experience. They advertise free returns and expected m to pay high shipping fee to China. They wouldnât even me return address until after offer 10% off next pur... ãã£ãšèŠã
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I can confirm what the majority of other reviewers have said because my experience has been similar. The company is totally unresponsive. It's website says "We are unable to respond immediately due to... ãã£ãšèŠã
I like the arrangement of this store and the prices are relatively reasonable. I found what I wanted at a fair price. Overall, it was a very pleasant experience.
after 10 weeks of occasional wear my footwear sole has virtually worn away. the shoes are comfy but not built to last. customer service took ages to contact and reply and then went on the 30 day rou... ãã£ãšèŠã
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Wrong size boots delivered and aâŠ
Wrong size boots delivered and a refusal to change the ordered boots to the correct size at their expense. They suggested that I give them away as a present! A terrible company.
shoes not right size ccant cotactâŠ
shoes not right size ccant cotact anyone says made im america scam came from china worst shoes ever already went on face book let them dont buy your junk
ATTENTION ALL
Dear Customer
---They don't Honor Returns..
I'm sorry for the inconvenience
About items you purchase on our website
Our products are manufactured by measuring the average data of most people and are manufactured according to specific standards.You can also try adjusting it with a shoe brace.
This product is made from the same materials as described
Different batches of products may have certain differences
Because everyone's feet are different, the feeling of use may be different. If you think the product is not the right size, it is recommended that you give it as a gift to a friend or family member who fits this size. As compensation, we are willing to offer you a $3 refund and you can keep the product.
If you want to return or exchange the product, you need to pay the shipping fee yourself, which is not cost-effective
best wishes
Customer service team
SHOES ARE NOT MADE IN U.S.A.
Avoid this seller of boots and footwear
Bought a new pair of waterproof boots for work. They were the worse boots ever. They started falling apart after two days, were not even slightly waterproof, and the soles were so thin small stones would bruise the foot.
I made a complaint, and was offered 3 dollars as compensation, or I could return to China at my own cost. They were advertised as made in the USA! Buyer beware!
Sent me wrong Boots need to payâŠ
Sent me wrong Boots need to pay postage to send back to China. Sent these boot instead of correct as think they trying to get rid of these boots and know not many going to pay postage back to China.
Totally disappointed.
NO RETURNS unless you agree to payâŠ
NO RETURNS unless you agree to pay postage to China. And no refund until they receive them back.
Shoes definitely not my size!! This is a scam unless you are lucky and get the right size by chance!!
They advertise they are an AmericanâŠ
They advertise they are an American company and boots are made in USA. I bought a pair of tactical boots. When I checked with the bank, I discovered the company is chinese. The Dallender website has been shutdown. I wonder what I will receive, if anything?
08/24/2024
The boots arrived today. They are comfortable and do fit. My complaint was with their advertising. It was misleading at best. I was trying to support an American manufacturing effort.
Warning Do not buy from this company
Warning Do not buy from this company. Advertised as American shoes but just cheap knockoffs. Web site says no hassle return ,money refunded within 14 days but all they offer you is $3.Shoes were the wrong size and very poor quality.I ordered 2 sixes larger than I wear and canât get my foot into the shoe
Very disappointed.
BUYER BEWARE!!!
I would give this company a 0 if I could. I bought my husband shoes from a facebook advertisement that had a logo "made in America" and "No Hassle free returns". The shoes are instead made and shipped from China. The shoes I got (2 Pair) were the wrong size. one pair one of the shoes was smaller than the other, the second pair were UK size and not US size. Upon contacting the company it took them 7 days and 2 email for them to even reply, then they offered me $3 to keep the wrong size shoe, I pushed back and they offered $5 and finally $8 as a final offer. If I want a full refund they require me pay to send the shoes back to China where they will be inspected and if able to return to stock I will get a refund at some point. I am not sure I trust them to refund my money because they have lied in their advertising and been so difficult to buy. DO NOT BUY FROM THEM!!!
This company is a scam
This company is a scam, they advertise easy returns if not satisfied with their product but they fail to mention they are located in China and do not have a phone number to call them. They advertise that they are selling orthopedic footwear at half price but the quality of what is being sent is simply low-cost products.
I tried to begin a return within minutes of receiving my sandals when I found they didnât fit me and I emailed them in accordance with their website instructions.
This began a series of emails back and forth with their final one telling me, âIt is recommended that you give it as a gift to a friend or family member who fits this size. As compensation, we are willing to offer you a $3 refund and you can keep the product. If you want to return or exchange the product, you need to pay the shipping fee yourself, which is not cost-effective best wishes Customer service team.â
I have now researched this company and discovered this is their standard response to people trying to do a return for a refund, you can see some of the reviews for yourself on Trust Pilot as well as on ScamAdviser.
This has now forced me as well as others to begin a dispute process via PayPal and hopefully we will get our refunds.
Poor quality
Poor quality
Purchased motorcycle boots
They are just poor quality boots and offer no protection to the rider
They didnât fit in any event so I returned them to the address they provided in London.
I supplied proof of return
No refund coming
Just another Chinese company selling poor quality products
To call them motorcycle boots is outrageous
This is the worst company to deal with
This is the worst company to deal with, avoid like the plague. The quality of the boots are terrible, the eyelets broke the first time I wore them, now the company refuse to refund because they've been worn. Offered $8 refund and told me to keep the boots, what a joke, the boots are worthless. DON'T GIVE THIS COMPANY YOUR BUSINESS
The shipping time was 13 days
The shipping time was 13 days, and I received the shoes I spent $59 on. I have worn them for three days and I feel very comfortable. I have recommended this to my comrades. I will continue to pay attention to the merchant and hope that he can continue to make excellent products. I will still buy it.
Arrived in time....
Just got mine yesterday and they are great!
I'm off to europe tomorrow and will be using them on hikes and walking on cobble stone streets in Scandinavia.
So glad I got these and they arrived fast!
HORRIBLE pair of boots
HORRIBLE pair of boots. I am SHOCKED at how fast these boots literally FELL APART!
I have holes and slits in the bottom of it and I donât walk more than like 2-3k steps a day in them at work.
DO NOT BUY THESE BOOTS.
THEY ARE NOT âMADE IN THE USAâ as they claim. Keep your money!!!
I received mine a couple of days agoâŠ
I received mine a couple of days ago and so far so good. I might order another pair. We'll see in a few months. The only problem I had was when I orders them, I didn't know when they were going to be delivered. So, when you order them just be patient and they will get there when they get there!!
Got mine recently
Got mine recently. So far they are the best I can remember ever having. I do a lot of hiking with a bad big toe. Does not hurt in these boots. I regretted ordering my actual size 10 after I sent the order off thinking I should have gone larger to make sure there was enough room with heavier socks on but was almost shocked with how good they fit. Perfect!
Terribly sorry
I made a big mistake complaining these boot were a scam. I was completely wrong and got my boots the other day. I really like these boots too. Very light wt feel good on the feet and got some socks with them. They are a tiny bit tight but I think they might break in just fine. If not l'll wear the socks that came with them. Again I'm sorry for the terrible post I wrote before. I really like these boots.
Size to small ordered 14 got a 12 andâŠ
Size to small ordered 14 got a 12 and not wide. came in bag that was damaged,and shoes damaged.
I just got a pair of these boots
I just got a pair of these boots. I have an extremely hard time finding shoes wide enough for my feet.
Right out of the bag one of the most comfortable boots or shoes I've ever wore.
Great product.
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