Dansk Copenhagen レビュヌ 

933
•
TrustScore 5段階評䟡の4.5

4.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

TrÚs belle collection, ma commande est bien arrivée en Belgique, joliment emballée dans du papier de soie dans une boîte noire à l'effigie de votre marque DNSK. Une petite remarque d'importance à mon... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Die bestellten Ohrringe wurden schnell geliefert. Insgesamt sehr schöner Schmuck. 3 gingen dennoch zurÃŒck, da sie nicht zum Typ passten. RÃŒckabwicklung verlief problemlos uns sicher. Gerne bestelle ic... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Still have not got item. FedEx have it in a warehouse somewhere. Customer services have not helped at all.

䌁業が回答したした

5぀星のうち5の評䟡

BÀsta produkterna!!! Jag Àr mega allergisk mot nickel och jag har allt i deras vattentÃ¥liga sortiment. SÃ¥ fina och lyxiga!! Fick ett problem som löstes inom 2dagar wow!! Fri retur om man inte vill... もっず芋る

䌁業が回答したした

䌁業情報

  1. 宝食デザむナヌ
  2. コスチュヌムゞュ゚リヌ店
  3. ゞュ゚リヌ茞出業者
  4. 宝石店

圓該䌁業による蚘述

Dansk Copenhagen Jewellery is a family-owned company with roots all the way back to 1971. Our jewellery is made from stainless steel and brass, the jewellery comes in both silver and gold plated.

Dansk Copenhagen - Danish designed jewellery

圓該䌁業による蚘述

Quality, functionality and minimalism
At Dansk Copenhagen, we offer you Danish designed jewellery created to give you confidence and strength to achieve your goals. It is important to us that everyone can feel exclusive, brave and ambitious with our sophisticated jewellery at an affordable price.
Silver and gold plated jewellery with a Nordic twist
Our stylish and functional jewellery includes necklaces, bracelets, earrings and rings plated with 14 carat gold, silver or rhodium, which are often decorated with colored stones or genuine freshwater pearls. We offer jewellery for any occasion that can help complete your look. Our jewellery is made of pure quality materials and is nickel-free.

Questions or need help?

Contact our customer service

When you order in our online store, we process your order the next weekday and have it sent to you as soon as possible. If you have questions or need help, you can always contact our customer service by email or phone. info@danskcopenhagen.dk +45 3860 3800

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

933件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(933)

過去12か月のレビュヌ数: 45ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Delivery time was estimated within 3-5


Delivery time was estimated within 3-5 days. After two weeks I still only have the announcment of UPS: label created

2023幎12月8日
Dansk Copenhagen ロゎ

Dansk Copenhagen からの回答

Thank you for your feedback, it is much appreciated. Even though it is a 1-star feedback. We just only wished that you had contacted our Customer Service first - they would have been able to help you. We could then have tracked or contacted UPS to check what happened.
We did that this morning after reading your Trustpilot feedback and your parcel has been lost by UPS, so we will send you a new parcel today.
We wish you a Merry Christmas // Christian, Dansk Copenhagen

5぀星のうち5の評䟡

God og venlig hjÊlp og betjening

God og venlig hjÊlp og betjening, ind til videre da det er en gave så kan ikke sige noget om produktet inu.

2023幎11月30日
Dansk Copenhagen ロゎ

Dansk Copenhagen からの回答

Tak for din tilbagemelding :-) Vi håber at modtageren bliver glad for smykket. Rigtig glÊdelig jul // Christian, Dansk Copenhagen

5぀星のうち5の評䟡

Great service

Great service. Good Quality clothes. Quick delivery

2023幎11月27日
Dansk Copenhagen ロゎ

Dansk Copenhagen からの回答

Thank you very much. We are glad you are satisfied with everything // Christian, Dansk Copenhagen

5぀星のうち1の評䟡

Poor customer service when chasing order

Placed order on 2nd December for some lovely earings. Wanted it to be delivered to a UK address which was a shocking £50 delivery cost so I arranged for it to be delivered to my daughter’s apartment in Austria instead, at a more reasonable cost of 6 euros. Tracking info was sent and I tracked it on a daily basis. Yesterday it said it had been successfully delivered to my daughter’s apartment but it hadn’t. There was no card left either.

I contacted Dansk today but was told I needed to chase it myself and they couldn’t do anything more. They also told me they thought it may have been delivered to a delivery point in Austria but couldn’t tell me where. I also have no ability, via the tracking link, to see detailed info on the delivery as it requires you to create an account which I couldn’t do as I am a UK resident. I also emailed the courier customer services and the emailed bounced. I really don’t know what more to do.

Very disappointed that Dansk couldn’t take ownership of this for me given I ordered from them and given they have the business relationship with the courier; not me. Although they responded quickly on the chat function on their website, there was no further customer service offered at all - it was very much a ‘your problem not ours’ mentality. I won’t be ordering again and will have to write this off as bad experience. Very disappointing.

Further update on 15/12 - I think Dansk’s reply to this review highlights exactly my point - it’s clearly my problem to solve rather than theirs. My review hasn’t been read properly either; as mentioned, I have no ability to see any detailed tracking info so have no idea who to contact in Austria. I really am stuck. I was planning to order 3 more pairs of earrings from Dansk but that won’t be happening now. Not impressed.

2023幎12月14日
自発的なレビュヌ
Dansk Copenhagen ロゎ

Dansk Copenhagen からの回答

Dear Liz.
Thank you for your feedback, and again so sorry about this.

Please be aware that we have tried to help in anyway we can, but as we talked about yesterday, we have limited access to information regarding the shipment as soon as it has left our warehouse. The reason for this is mainly due to rules from the transport companys and the GDPR where the receivers address etc. is hidden from everyone else but the receiver.
In your case where the tracking is saying that it has been delivered to the address given by you, it can only be you as the receiver to contact the postoffice to find out more information.
Should you have any further information regarding this case, please write to us on customerservice@danskcopenhagen.com

Best regards and Merry Christmas
Dansk Copenhagen

5぀星のうち5の評䟡

Service

The first pakkage was lost during delivery, but i got immediately a new one.

2023幎12月8日
Dansk Copenhagen ロゎ

Dansk Copenhagen からの回答

Thank you for your feedback. We are glad that you are satisfied and got te second delivery fast. Wish you a lovely day // Christian, Dansk Copenhagen

5぀星のうち5の評䟡

Super tevreden

Snelle levering.
Mooi verpakt.
Mooie juwelen.

2023幎11月26日
Dansk Copenhagen ロゎ

Dansk Copenhagen からの回答

Thank you - I am glad you are satisfied with your order and delivery // Christian, Dansk Copenhagen

5぀星のうち5の評䟡

Smukt udvalg

Smukt udvalg. Gode priser og hurtig levering.

2023幎11月25日
Dansk Copenhagen ロゎ

Dansk Copenhagen からの回答

Mange tak - det er vi glade for at hÞre!!! Ønsker dig en glÊdelig jul 🎄 og glÊder os til at byde dig velkommen tilbage pÃ¥ vores website // Christian

5぀星のうち5の評䟡

Easy return and refund

Unfortunately the pieces I ordered did not meet my expectations, however, the return process was super easy and worked without any problem.

2023幎11月17日
Dansk Copenhagen ロゎ

Dansk Copenhagen からの回答

Thank you and hope to see you back on our webshop another time // Christian, Dansk Copenhagen

5぀星のうち5の評䟡

Great and modern design

I have some pieces of bijouterie from DNSK and I love the quality and design of items you produce. I hope you will include some semi-precious stones in your design in the near future.

2023幎11月20日
Dansk Copenhagen ロゎ

Dansk Copenhagen からの回答

Thank you very much for your kind words.
That means a lot to us :-) I will tell your request regarding the semi precious stones to our Designer Malene.
I wish you a lovely December // Christian

5぀星のうち4の評䟡

Guter Kauf

Schnelle und korrekte Lieferung. Die SchmuckstÃŒcke sind hochwertig und so wie im Shop abgebildet.

2023幎10月30日
Dansk Copenhagen ロゎ

Dansk Copenhagen からの回答

Vielen Dank. Ich wÌnsche Sie ein schön Tag.

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