terrible customer service. dont spend your money and give them any business. They sent my package to the wrong address TWICE and tried to pass it off on the delivery service. Paulo from customer servi... もっと見る
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I recieved my order , delivery was slow quality. Product quality is ok but prints are low quality and fitting is poor quality, my L size lose fit shirt is too tight on neck , fits well on torse but... もっと見る
I love buying from clothing brands and trying to support businesses. This was the absolute WORST customer experience i’ve ever had. I am the last to be a “ Karen “ but this interaction made me lose my... もっと見る
Don't trust this company. They treat their customers poorly and will not make things right. Even after multiple attempts they redirected responsibility and said they take care of customers but when tr... もっと見る
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terrible customer service
terrible customer service. dont spend your money and give them any business. They sent my package to the wrong address TWICE and tried to pass it off on the delivery service. Paulo from customer service wrote me an email saying it isn't their problem or responsibility that the product was not delivered. he said they would re-issue the delivery once the package was back at the warehouse. the package was delivered back to the warehouse a week ago and there was no attempt to re-deliver or process a refund. Going to have to go through the dispute process now for the charge on my card. TERRIBLE
SCAMMERS!!!!!
SCAMMERS!!!!!! I have $200 worth of store credits that I am unable to use.
Hi Marlene,
At this time, your account remains restricted, and we're unable to process new orders or remove the restriction. Additionally, store credit cannot be refunded, converted to cash, or issued by check.
We apologize for the inconvenience and appreciate your understanding.
Regards,
Muhammad
My worst experience yet
I love buying from clothing brands and trying to support businesses. This was the absolute WORST customer experience i’ve ever had. I am the last to be a “ Karen “ but this interaction made me lose my mind. Everything that was communicated was an AI generated “ nope. sorry.“ message. The company was so unwilling to try and help , refund my money, or even accommodate request. I spent MONTHS waiting on a drop , didn’t put in my apt number (completely understand i’m in the wrong for that), no reship was allowed ( i even offered to pay the shipping again, no refund was offered ( i even paid for the protection shipping ) , I even asked if they were able to just hold me a spot in case the shirt dropped again. The only conclusion was 1: get a different shirt ( all sold out ) or 2: get store credit. Just wow.
New extortionate tax and handling fees for uk
I have ordered off Darc sport a few times and quality is always okay I order for the aesthetic however the Ali express dupes are almost always the same if you get a good seller. However they have recently introduced new handling and tax fees from a third party which means that shipping handling and taxes come out to over £100 for eu and uk customers I did not know this before ordering as it hasn’t been an issue before it’s usually the £40 shipping honestly not worth the hassle and cost for mediocre items when Ali express dupes are just as good
High price but low quality
High price but low quality. Their clothes get holes and tears in random spots and the graphics fade way too fast: 5-6 washes even on cold and gentle cycle
this company is trash
this company is trash, and their customer service representative romario is even worse. how can you treat your customers. especially if they’ve been returning customers so bad. ghost you and then respond with not even solving the problem. please don’t buy from them
Very bad clothing
Very bad clothing. I expected more. I’ve bought shirts from small brand and make shirts myself that were made with better quality material. I really expected the material to be thicker. Very disappointing. I ordered for me and my wife and after one wash the shirt has wrinkles around neck and fading. After one wash is crazzzzzy work. I will not be ordering from them ever again.
Poor quality and only refund as store…
Poor quality and only refund as store credit. What a scam.
extremely cheap quality clothing…
extremely cheap quality clothing overpriced, ugly and very inconsistent sizes. very shitty brand
Please stay away
@Smellen11: Please do not buy DarcSport, the clothes suck. I bought a shirt from there I wore all day, then I took my shirt off and took a bath and it stained my bath tub purple. The quality is shit for the price and they want to act like a family of “wolves” when in reality it’s just cheap clothing and the CEO uses influencers to try and make it look cool. Also, it’s a gamble on every shirt what size it’ll be. I bought a zip up from them in XL and all the material was in the arms? So it fit to my belly button but I had enough room in my arms to smuggle an entire TV in there 😂😂 Insane levels of cringe here.
“What do you want?”
During a drop, I was checking out for an item and it was no longer available…cool understandable even though with other companies, when a drop occurs and you have it in your cart it more or less ends up guaranteeing the item.. emailed them about this after placing my order with no response.
Their email response is always something like “how can we help you?” It doesn’t feel official, it never feels official, they don’t reply to your emails ever even if you keep emailing them back.
So I placed an order for two other shirts, taxes fees shipping it was like $115. OnTrac blows a** (I know it’s not Darcs fault for this but Jesus choose a different shipping company) they lose my package tell me to contact vendor for address change.
I email Darc, get a response “what do you need?” Again beyond unprofessional. Tell them the situation, no reply. I’m not worried about it store credit or this or that, I’m just submitting a charge back with my CC company and will place an order with gymshark or someone else instead and give up the cool graphics that I can have made in a mall kiosk.
One time order, forever against and forever telling others to never order.
Great quality gym wear
Shocked to see so many bad experiences. I ordered from the uk , the shipping is very expensive but I thought worth it for the designs.
I ordered a pair of leggings a sports bra and a top. The quality is incredible and fabric of my top is 95% cotton so good quality fabrics used.
The fit is snug , but fits perfectly if you are athletically built , I’d say these gym fits are for in fact, fit people with shape and the sizes don’t leave space for a tummy or higher body fat.
My parcel arrived in 2 weeks , I spent the extra for tracked delivery after already spending so much.
Overall great experience
Do NOT buy from this
I decided to trust Darc Sport and placed an order from one of their limited drops. After waiting several days, I had to contact them myself, only to find out that my package had been lost. There was no communication from their side, which was already disappointing.
Even worse, instead of receiving a refund, I was only offered store credit with an expiration date. That doesn’t seem fair, especially when the item I purchased was from a limited collection and may not be available again.
Overall, I don’t feel that Darc Sport handled the situation responsibly. Losing a limited-edition order and not providing proper customer care shows a lack of professionalism. I’ve never had these issues with other activewear brands such as Gymshark or Onner, who always deliver and stand by their customers.
They loose one more client.
Le design des produits est pas mal mais…
Le design des produits est pas mal mais la qualité est vraiment horrible. Le tissu est épais mais de basse qualité et au bout de 2-3 mois, la plupart des vêtements sont troués alors que je les utilise normalement.
Pour le prix je trouve ça totalement abusé de proposer une qualité pareille.
TERRIBLE COMPANY. FRAUDULENT.
I ordered a few items for my husband all of which were humongous by the way. So I thought ok I’ll return it and reorder a smaller size. This was already a $200 order. I return it fully expecting my refund and reorder the clothes. Once I get the items I receive an email that now I have store credit. I try to speak to customer service to get my actual money as I’ve spent $300 at this point. They tell me there’s nothing I can do, oh and the store credit cannot be used to cover the $20 shipping btw. DO NOT BUY FROM THIS COMPANY.
If i could give them ZERO stars i…
If i could give them ZERO stars i would. That company is a big scam. Even if they have proof that their delivery company lost my package in the US they will not refund. Terrible customer service!
they're items are way overpriced for…
Their items are way overpriced for the quality they deliver. Also I ordered some items by accident and when I wanted to return them for my money back they only offered a gift card. very bad company and customer service. DO NOT BUY from them
i bought a hoodie of 80 BUCKS AND they…
i bought a hoodie of 80 BUCKS AND they came with the little pearls all felt, it only happened when i tried on, i don’t imagina when i wash it, terrible
ignored & mess up I will have to pay for
They shipped me a size medium in sweatpants and it fit my 6’3 boyfriend who wears a XL in sweats. They’re making me pay for shipping both ways $40 extra to get a pair that fits correctly & the only option is a gift card. Theyve been ignoring my emails since the product is extremely un true to size and will not accommodate simply free shipping for their product that was extremely deceiving. I have photos of these massive pants but I can’t submit them on here. Very disappointed I can’t wear sweats that actually fit me. I was very excited about these pants :/ I was excited to have some new gym fits…
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