They've been systematically removing trained installers and filling the gaps with agency staff, so next to zero continuity on installation quality. Vans on the road with multiple dashboard warn... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Aaron Coates is amazing! He has helped source various furniture at very short notice for tenanted properties I manage in the Soho, Mayfair and Tottenham Court Road area. Tenants are always happy with... もっと見る
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We are an estate agent in NW8 and Sarah Young is our contact at David Phillips in the past 4 years. She is prompt, responsive and professional, always handles our enquiries (small or big) in a timely... もっと見る
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As an ex retailer, Sarah Young was everything she should be. Refreshing in these terrible times when the customer - the people who keep a business alive - is no longer treasured. A leg of the origi... もっと見る
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企業情報
当該企業による記述
David Phillips provides property furnishing and design services for build to rent, residential, social housing, student and retirement properties.
連絡先
4th Floor, Aviation House, 125 Kingsway, WC2B 6NH, London, 英国
- 020 3872 2295
- customer-support@davidphillips.com
- davidphillips.com
4.5
優良
628件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good product at a reasonable price with…
Good product at a reasonable price with very good customer service.
2023年1月24日
David Phillips からの回答
Thank you for your review. We are pleased that you are happy with our products and service. We hope to work with you again in the future.
Many thanks to Martha and Natalie!
Smooth and hassle free transaction, from placing an order to actual furniture delivery. Martha and Natalie were very helpful, being kept up to date and always quick to respond. It was a brilliant service!
2023年1月17日
自発的なレビュー
David Phillips からの回答
Thank you for your kind review! We're so pleased you had such a positive experience with us. We do try to offer the whole package and remove all the hassle from furnishing a property for our customers and it feels from your review Martha and Natalie managed to do just that. If we can be of any assistance in the future, please just get in touch!
Sarah Young - what a little star
As a property manager I am using David Phillips for sofas etc. Last order didn't go as planned as tenant wanted larger sofa. I was worried it will be a nightmare to sort it out, but Sarah was so fast with responding to my emails and finding solution that I didn't have to stress! Thank you
2023年1月27日
自発的なレビュー
David Phillips からの回答
Thank you for the lovely review ! We understand and appreciate that things don't always go smoothly with furniture orders but we do try to work with our customers to try and resolve any issues that may happen. I am glad Sarah was able to help you and find a solution that both you and your tenant were happy with. We look forward to working with you in the future!
Thanks to Lauren
Thanks to Lauren, I did not have to worry about the furniture delivery(and collection) even when communicating from the opposite side of the world! Great job, and looking forward to our next project Lauren! 👍
2023年1月19日
自発的なレビュー
David Phillips からの回答
Thank you Wanda , we are pleased to hear Lauren managed to coordinate your delivery and collection efficiently. Any furnishing needs big or small, please do get in touch!
Excellent and smooth experience
Excellent and smooth experience. Mis understanding resulted in a completely satisfactory solution, better than expected!.
Good professionals.
2023年1月27日
自発的なレビュー
David Phillips からの回答
Thank you Yousif, we are pleased to hear that we turned a misunderstanding into a positive solution. We do try to resolve any issues as soon as we can for our customers.We'd love to assist you with any future furnishing needs, so please do get in touch!
David Phillips からの回答
Thank you Yael for your kind review! I am glad your experience with us was such a positive one. If we can be of any further assistance, please do get in touch again!
Sarah Young is by far the most amazing…
Sarah Young is by far the most amazing person I have had the pleasure of dealing with at David Phillips, she is always helpful and ready to assist with the hectic demands of Property Management , my clients love the service speed and affordability. Very often I leave styling my properties up to Sarah because she has great taste and knows how David Philips furniture will work in the properties.
Thank you Sarah for the last 3 years of working with me its been such a pleasure
2023年1月26日
自発的なレビュー
David Phillips からの回答
Wow! Thank you, Claire, for your great review. and a lovely shout out to Sarah Young. Sarah, is a great asset to the Customer service team and always will try her best to assist her clients with her knowledge of our product range and experience and to be able to give a quick response. I am so happy that your experience with us over the last 3 years has been such a pleasure!
First time to use David Phillips
First time to use DP, had to place an order while out of town. Would highly recommend without any hesitation. Lauren made the whole experience so seamless with regular updates over email. Thank you Lauren!
2023年1月24日
自発的なレビュー
David Phillips からの回答
Thank you for review, Rami. Its lovely to hear that your first experience with us was a positive one and that Lauren helped you along the way. We look forward to assisting you again in the future!
Professional and efficient, ordering and deliveries are always easy
We have been using David Phillips for a few years to supply furniture for tenanted properties we manage. Everyone we have dealt with is helpful on the phone/emails and we are usually able to get what we need straight away. The delivery driver tracking link is particularly useful and helps us to fit the deliveries into work timetables if we need to provide access into the property. In our most recent order both Lauren W and Ellie M. were polite, efficient and helpful - thank you.
2023年1月24日
自発的なレビュー
David Phillips からの回答
Thank you for taking the time to review our service! I'm so happy that we are providing you with a good service and we are helping in your furniture requirements. We try to take the stress out of property furnishing and be a reliable partner for our customers. I am glad Lauren and Ellie looked after you so well on your last visit with us. We look forward to being on hand again for any future furniture requirements!
Good quality
Good quality, basic stuff, not much flexibility inside packages, but you can choose one, which has all the main items
2023年1月6日
自発的なレビュー
David Phillips からの回答
Thank you Max for your review and comments. Our sales design consultants can tailor make packages for our customers, if required. The website packages are just a quick option. Please do get in touch for any future requirements and we will try and provide all available options.
Curtains for a new apartment…
I ordered curtains for a new apartment in Brighton. They were supplied very quickly and in the time agreed and were very well made. The curtains in a couple of the rooms were slightly too long when hung but this problems was dealt with quickly and efficiently.
2022年12月8日
自発的なレビュー
David Phillips からの回答
Thank you, Penny, for taking the time to review our service! As much as we try to get everything right on the first installation, sometimes things do go wrong but I am glad we resolved them quickly for you. We look forward to being on hand again for any future furniture or Window treatment requirements!
Sarah Young is very helpful and she…
Sarah Young is very helpful and she always find a way to help and to accommodate last minute deliveries.
2023年1月16日
自発的なレビュー
David Phillips からの回答
Thank you for your lovely feedback, Anita ! Its great to hear that Sarah was able to help you in a short time frame and get the furniture out for you. If she can, she will always try to help with last monute requirements !! Please do contact us if you need any further additions!
The whole experience was made very easy…
The whole experience was made very easy by the extremely professional team at David Phillips. They were helpful, knowledgable, prompt with responses to questions, reliable and friendly.
2022年12月18日
David Phillips からの回答
Thank you for review, Marie. Its lovely to hear that your experience with us was a positive one . I am glad Allegra helped to make the process a seamless, friendly journey! We look forward to assisting you again in the future!
Recommended
It was a good experience throughout with quick service from ordering through to the installation. Martha was very helpful throughout the process and kept me updated.
2023年1月16日
自発的なレビュー
David Phillips からの回答
Thank you for your review! Its lovely to hear that your experience with us was a positive one and Martha was helpful throughout the whole process. We look forward to assisting you again in the future!
Its a yes from us!!
We are regular customers of David Phillips but what really makes the difference is dealing with Sarah Young. She is always most helpful and informative and can assist with any "curve ball" that comes our way! Honestly Sarah helps makes the whole experience an easy one! Would highly recommend.
2023年1月9日
自発的なレビュー
David Phillips からの回答
Thank you Nicky for taking the time for your lovely review! It's great to hear from our long standing customers that we are providing a great customer service experience and for acknowledging the exceptional service Sarah provides . We look forward to continuing to work with you!
I had a last minute request for some…
I had a last minute request for some double beds for tenants, and Lauren was able to expedite this late order in a professional and seamless manner. Thank you
2023年1月13日
自発的なレビュー
David Phillips からの回答
Thank you ,Charlie, for your lovely feedback! Its great to hear that Lauren was able to help you in a short time frame for furniture for your tenants. Please do contact us if you need any further additions!
Exceptional service
What an exceptional service from ordering to delivery and installation. Communication was first class and I was kept informed at all times. The delivery arrived in the time slot requested and the installers made sure everything was to my liking before they left. All packaging was taken away. Highly recommend this company and would definitely use them again. Quality of the furniture was also top class. Well done to all.
2023年1月11日
自発的なレビュー
David Phillips からの回答
Thank you for your kind words and for choosing David Phillips for your furnishings needs. We love hearing how our service and products positively impact our customers and I will be sure to pass your comments to the Operations team on the quality of the install. We look forward to working with you again soon.
Great customer service!
Lauren was very helpful with our order and organizing delivery times and access to our property.
Quick response time and very friendly.
2023年1月18日
自発的なレビュー
David Phillips からの回答
Thank you for your lovely feedback! Its great to hear that Lauren was able to help you with your order and make sure the install went smoothly. Please do contact us if you need any further additions!
Martha Fletcher
Martha Fletcher
Just order and all sorted - that's how the customer experience has been for us. Kudos to you. Special thanks for being proactive with the furniture delivery and reshuffling the dates at our convenience.
2023年1月9日
自発的なレビュー
David Phillips からの回答
Thank you for taking the time to review our service! I'm so happy Martha was helpful and we were able to install to suit your requirements. We try to take the stress out of property furnishing and and be a reliable partner for our customers. We look forward to being on hand again for any future furniture requirements!
Lauren and Jack was very helpful…
Lauren and Jack was very helpful organising the furniture delivery, excellent customer service, Thank you
2023年1月13日
自発的なレビュー
David Phillips からの回答
Thank you for taking the time for your lovely review! It's great to hear that Lauren and Jack provided a great customer service experience and hopefully made the process an easy one. We look forward to helping you again!
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