David Phillips レビュヌ 

628
•
TrustScore 5段階評䟡の4.5

4.5

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

They've been systematically removing trained installers and filling the gaps with agency staff, so next to zero continuity on installation quality. Vans on the road with multiple dashboard warn... もっず芋る

5぀星のうち5の評䟡

Aaron Coates is amazing! He has helped source various furniture at very short notice for tenanted properties I manage in the Soho, Mayfair and Tottenham Court Road area. Tenants are always happy with... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We are an estate agent in NW8 and Sarah Young is our contact at David Phillips in the past 4 years. She is prompt, responsive and professional, always handles our enquiries (small or big) in a timely... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

As an ex retailer, Sarah Young was everything she should be. Refreshing in these terrible times when the customer - the people who keep a business alive - is no longer treasured. A leg of the origi... もっず芋る

䌁業が回答したした

䌁業情報

  1. 家具店
  2. 寝宀家具店
  3. 䜜り付け家具提䟛業者
  4. 家具レンタル業
  5. むンテリア デザむナヌ

圓該䌁業による蚘述

David Phillips provides property furnishing and design services for build to rent, residential, social housing, student and retirement properties.


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

628件のレビュヌ

5぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.5

すべおのレビュヌ

(628)

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5぀星のうち5の評䟡

Sarah was very helpful throughout


Sarah was very helpful throughout placing the order as I was ordering for my rental property. I had to change the order a few times, but Sarah was very patient with me. Excellent service. The delivery was on time and went smoothly. The men putting the furniture together were also very polite and mindful. I would definitely use this company again.

2023幎1月27日
David Phillips ロゎ

David Phillips からの回答

Thank you for your review, Sudeep! I'm really pleased Sarah was able to help you in your decision process and thank you for mentioning the Ops team. I have made sure your feedback is passed to the installation team in question..We hope to assist you with any future requirements you may have!

5぀星のうち5の評䟡

Great company and very professional

Great company and very professional, they helped me with decisions and suggestions as I was very unclear about what I wanted for my new apartment.

Thanks Interior designers great work! 🚀

2023幎2月15日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you for your lovely feedback,Sol ! I believe it was Emily Pester, one of our Interior Design Consultants, that helped with your decisions for your furniture package order. I am happy that she was able to guide you through our extensive furniture range to items that would suit your property the best. Please do get in touch if we can help you again!

5぀星のうち5の評䟡

Lauren was professional and personal. A rare combination.

Lauren helped me with my furniture rental package. She was efficient, really prompt with her responses and kept me updated on all the steps I needed to take as it was my first time. She accommodated my changes chaotic timeline super patiently and with good humour. And when it all fell apart due to a problem with the lease, she was understanding and handled it with grace and kindness. Thank you, Lauren.

2023幎2月13日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you Lucinda for taking the time to praise Lauren for her work with you on your project. I am happy that she was there to support and help you along your first journey with us, even when it did get a bit challenging with changing timelines. Please do get in touch for any future requirements you may have!

5぀星のうち5の評䟡

Thank you Lauren for your outstanding support and assistance!

I am writing this review to express my gratitude for Lauren Curtis. She has been incredibly supportive with all of my queries and went above and beyond to make sure I received the best possible service.

Lauren has always been prompt in responding to my emails and phone calls, and has always been very patient and understanding when it came to addressing my concerns. I particularly appreciated the fact that she arranged a replacement for me every time it was required, without any hassle or delay.

Lauren is a true asset to David Philips, and I would like to thank her for her dedication and professionalism. She has made my experience with the company a truly positive one, and I would recommend her and David Philips to anyone looking for a reliable and customer-focused service.

2023幎2月9日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you Lulia for leaving Lauren this fantastic review! Lauren is very passionate and works hard to make sure everything goes as smoothly as possible on her rental installs.We appreciate your feedback and we are glad Lauren made the whole process a positive experience for you. If you have any furnishing needs in the future, please just let us know and pick up the phone again!

5぀星のうち5の評䟡

Great furniture company with smooth selection to installation

I recently bought a new build flat in London and as I've only lived in furnished places, I had lots of furniture to acquire from bed to dining table and chairs. Thankfully I was given a furniture voucher by the development. I found that David Phillips has a good range of furniture and the right amount of options, not too many choices so it didn't get overwhelming. I recommend checking their case studies on their website which have many photos and even virtual tours to get some inspiration and a feel of the furniture. Daphne Shen was very helpful during the selection process and had many good tips to select pieces of furniture that coordinate well. Then her colleague Martha Fletcher ensured a smooth process from selecting a delivery date to amending a few things on my order. On delivery day everything was assembled, boxes were discarded, and the flat was vacuumed. Overall, I found that David Phillips was a great company to quickly furnish your place with quality furniture, I'd definitely recommend them!

2023幎1月20日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you for your lovely feedback, Joel ! It's great to hear that both Daphne and Martha were able to look after you so well, both in the selection of your furniture and during the booking in of your install. We do pride ourselves, at David Phillips, in looking after our customers from the start of their journey through to our Ops teams completing the install and making sure your property is left clean and free from rubbish. Thank you again for the recommendation and we look forward to working with you in the future!

5぀星のうち5の評䟡

Quick response times!

I have been dealing with Lauren, she's always very helpful and gets back to her emails within minutes, which makes the world of a difference when you have to place an urgent order!

2023幎2月8日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you for taking the time for your lovely review Lavinia ! It's great to hear that Lauren provided a great customer service experience and responded to your e mail for your urgent order. We look forward to helping you again!

5぀星のうち5の評䟡

Very responsive and efficient

Very responsive and efficient, always friendly and willing to help.

Highly recommend!

2023幎2月2日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you ,Candy, for your lovely feedback! Its great to hear the team are responsive, friendly and always willing to help. If you need any future furniture requirements, please do get in touch!

5぀星のうち5の評䟡

It couldn't have been easier

Being abroad, I urgently needed to get my property furnished. They had loads of choice, had helpful advice, delivered everything in great time. It was like magic.

2023幎1月25日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you for review, Anita. Its lovely to hear that your experience with us was a positive one . We recognise that a lot of our customers are abroad so we do try and be as helpful as we can with advice and communication along the way. We look forward to assisting you again in the future!

5぀星のうち5の評䟡

Gosh where to start

Gosh where to start. I can not recommend David Philips Furniture Company enough. First of all our New Build was delayed 10 months, they stored our furniture no extra cost and no fuss, they regularly contacted me to see how building work was going. On the 6th January they finally delivered to our apartment in Birmingham on time, the 2 Chaps could not have been more friendly and helpful, it was so hassle free I couldn't believe it. They put everything together and cleaned up after themselves, even polished the furniture before they left. They are a company that actually delivers on everything they claim to do and more, we will certainly be using them for all our other Rentals

2023幎1月6日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

WOW! Thank you Nikki for leaving this fantastic review! It's great to hear that we provided a great customer service experience for you from point of order through to installation and kept our promises. I will be sure to pass on your words to the Operations team as well. We look forward to helping you in the future.

5぀星のうち5の評䟡

Amazing service

Amazing service! Super fast! Thanks to Lauren Watts in particular who was very understanding of my schedule and who made everything possible to make the delivery easier for me

2023幎1月30日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you for leaving Lauren this fantastic review! Lauren works hard to make sure everything goes right on her jobs. We appreciate your feedback and we are glad Lauren made the whole process a lot easier If you have any furnishing needs in the future, please just let us know!

5぀星のうち5の評䟡

Fantastic service from Martha Fletcher


Fantastic service from Martha Fletcher as our Customer Fulfillment Co-Ordinator. Always responsive, helpful and professional and always gets the job done. Had a couple of issues with furniture but always sorted.

2023幎1月21日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you Brendan, we are pleased to hear Martha managed to coordinate your Package delivery in a responsive and professional way and that the issues which sometimes happen on Packages installs were resolved quickly with minimal impact. Any furnishing needs big or small, please do get in touch!

5぀星のうち5の評䟡

Sarah Young is the best to deal with

Sarah Young is the best to deal with,
always quick to reply and super helpful
keeps me ordering!

many thanks for your brilliant service

2023幎1月31日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you for your lovely feedback, Amir ! It's great to hear that Sarah is providing a great service that makes you want to return to us for your furntiure requirements! We look forward to working with you in the future!

5぀星のうち5の評䟡

A special Thank you to Jacob

A special Thank you to Jacob. He saved us in a tight situation with extreme time pressure. Our order was sorted within minutes and the delivery and installation were ready for the next day.
Amazing customer service!

2023幎1月31日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you for taking the time to leave a review. I'm thrilled that Jacob was able to help you with your order under tight timelines. We hope to assist you again in the future with any furniture requirements!

5぀星のうち5の評䟡

Excellent service always from here

Excellent service always from here. Great response times and always happy to help with any queries. Highly recommend

2023幎1月30日
David Phillips ロゎ

David Phillips からの回答

Thank you Donna, we appreciate you leaving us such a lovely review and the recommendation ! It's always a pleasure to hear how our team help our customers experience a smooth journey with us. We look forward to working with you again in the future!

5぀星のうち5の評䟡

Lauren Watts was efficient and great

Lauren Watts was efficient and great, thank you !

2023幎1月30日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you for taking the time to review our service Antonio. I am glad to hear that Lauren has looked after you and we look forward to being on hand again for any future furniture requirements!

5぀星のうち5の評䟡

Dealt with Sarah Young who was prompt

Dealt with Sarah Young who was prompt, helpful and an overall pleasure in assisting us.

2023幎1月30日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you Kane for your review! I am glad your experience with us was a positive one and Sarah helped you throughout. If we can be of any further assistance, please do get in touch again!

5぀星のうち5の評䟡

Remarkable service

I've dealing with David Phillip for years and have to say the service received from the sale team is amazing. Account Manager Sarah Young always there to help with queries and if there are any issues ( which is rarely) it has been dealt with professionally and friendly. Happy to recommend David Phillip to friends and family. Thanks for making my job hassle free.

2023幎1月30日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you for taking the time for your lovely review! It's great to hear from our long standing customers that we are providing a great customer service experience and for acknowledging the exceptional service Sarah provides . We look forward to continuing to work with you and taking the hassle away from your job!!

5぀星のうち5の評䟡

Sarah Young is great!

I have been working with David Phillips for years now and their service has always been exceptional! Sarah Young is always quick to provide responses to all of my queries providing same day quotations as well! thank you Sarah for always going above and beyond.

2023幎1月30日
自発的なレビュヌ
David Phillips ロゎ

David Phillips からの回答

Thank you Shruthi for your kind words and for choosing David Phillips for your furnishings needs. We love hearing that the service we are providing is first class and I am glad to see that Sarah is looking after you so efficiently ! We look forward to working with you again soon.

5぀星のうち5の評䟡

Great service From initial contact

From initial contact, to delivery of the goods was great. Professional, thoughtful and curtious service. I would not hesitate in using the company agian in the future. Thank you

2023幎1月18日
David Phillips ロゎ

David Phillips からの回答

Thank you, Eileen,for taking the time to review our service! I'm so happy that you have received a great customer journey and thank you for the recommendation. We look forward to working with you in the future!

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