Ordered uniform on 22nd July. After 6 ignored emails got a dispatch date of 30th August. It is now 8th September, my autisitic son has had to start school without uniform as nothing has been delivere... もっと見る
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We were treated with courtesy. The staff member who served us was helpful and discrete with his advice. The specific sizes require arrived within the expected time frame and we were very happy with t... もっと見る
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Such great customer service. Chris was amazing. We went for school uniform and he let the children try on different sizes and was very patient and knowledgable about what was required. Allowed us to e... もっと見る
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This order of a PE shirt took 1 month to arrive. Previous orders have been relatively quick, not sure what happened on this occasion but it was needed sooner than arrived. Quality of the shirt... もっと見る
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企業情報
当該企業による記述
Smart and casual menswear, formal suit hire, wholesale printed & embroidered workwear, and secondary schoolwear. An employee-owned company with real focus on improving our customer service and quality of products offered. Now incorporating the School Threads range of primary school uniform.
連絡先
Unit 2, Affinity Devon Outlet Centre, Clovelly Road, EX39 3DU, Bideford, 英国
- 01237472283
- sales@dawsclothing.co.uk
- dawsclothing.co.uk
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Ordered uniform on 22nd July
Ordered uniform on 22nd July. After 6 ignored emails got a dispatch date of 30th August. It is now 8th September, my autisitic son has had to start school without uniform as nothing has been delivered. Emails go ignored, no updates, telephone number is joke as you ring and get told to email.
Appalling customer service.
Dispatch items to stop you complaining…
Dispatch items to stop you complaining ignored several emails regarding the order and not given any date, makes me wonder if they are just getting there items made somewhere else and putting a mark up on them. I’ve worked in a clothing press for uniform and even in busy periods we could turn them round in a week. If they can not cope with the orders maybe don’t bid for the school contracts. I have rejected work I know my company can not deliver due to the size of a contract.
Quality of clothes is excellent
Quality of clothes is excellent can not fault the school uniform. But on this visit the man serving was so unhelpful and had a real can't be bothered attitude. Which is a real shame as the lady we had dealt with previously was amazing and so helpful in getting the right size.
Extortionate prices!!!
Extortionate prices!!!! I was gobsmacked at the price of a PE Polo £30 is ridiculous!!

Daw's Clothing Company Ltd からの回答

Daw's Clothing Company Ltd からの回答
"Happy Camper"
I have used Daws before when the store was in Barnstaple and as such knew how good it is. The service I had the other day was just as I expected; courteous, efficient and professional with a sprinkling of humour without crossing the line and of course the product; a dinner jacket and accoutrements, is immaculate so well done and keep it up..

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Delivery time was ok and what I ordered…
Delivery time was ok and what I ordered was what I got. They were also communicating consistently

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CHRIS was Super helpful, lovely quality clothing. Had to wait for the trousers from manufacturer. Don't leave buying a suit too long.
Super helpful. Lovely quality.

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Daws purchase
Was easy to place the order. Received my purchase within a few days and was informed throughout where the item was and when it was going to be delivered

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I went on 27 April in to the shop to…
I went on 27 April in to the shop to buy few school ties for my boy. And they ordered a PE top as they didn't had his size in. Since then, I never got any email, confirmation or anything no so ever about the PE top. Still waiting for it .....
Went into Daws
Went into Daws, Affinity Outlet, Bideford to be told they had no uniforms avaliable. So I went and bought online to be delivered to myself. Thought I'd check the tracking- only to find its been dispatched from the very same place that said they didn't have any.
The guy in the shop was rude and obnoxious!!!
I will order to be delivered from now on, as that is someone I would be happy to not cross paths with again!!!!

Daw's Clothing Company Ltd からの回答
Daws give fantastic service.
Daws are brilliant, their school uniform is excellent quality and their customer service is outstanding. My eldest is built like the Incredible Hulk, Chris and his team are brilliant at accommodating his needs, looking into different brands to get the right size for him if the standard uniform doesn’t fit.

Daw's Clothing Company Ltd からの回答
Time after time there was problems with…
Time after time there was problems with the order not on time or delays it was rectified to its best outcome, I am still waiting for a refund from the 22nd of April as a good will gesture of £82.11 ....I have used Daws before but unsure if I will again

Daw's Clothing Company Ltd からの回答
Gentleman that served me
Gentleman that served me, gave me his full attention and dealt with my request effortlessly

Daw's Clothing Company Ltd からの回答

Daw's Clothing Company Ltd からの回答
Friendly, professional service
Many thanks for supplying and embroidering the polo shirts for the Barnstaple Male Voice Choir. Great friendly service as usual

Daw's Clothing Company Ltd からの回答
I went to Daws at Atlantic village to…
I went to Daws at Atlantic village to buy a new suit.IThe gentleman who served me was very friendly, knowledgeable and did not rush me.The trousers were too large so a smaller pair was ordered and was ready for collection within 48 hours.A very present experience and I would highly recommend this business.

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Daw's Clothing Company Ltd からの回答
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