Daylight Company  レビュヌ 

1,422
•
TrustScore 5段階評䟡の4.5

4.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The slimline 4 table lamp was absolutely perfect for an artist who wants to draw and paint in dark rooms or late in the evening, after work. It looks and feels so professional, has impressive colour c... もっず芋る

5぀星のうち5の評䟡

I now have a few products from the Daylight Company and I must say I'm really impressed with their build quality. As an artist, it's so important to use good lighting, not just for seeing the correct... もっず芋る

5぀星のうち3の評䟡

Hard to contact, had a query about a product before I ordered, tried ringing number on the website but didn’t even ring out - it just immediately kept cutting off. Used the online query and did get a... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

The lamp arrived within two days of ordering and was easy to assemble. While it has not had much use so far, it will certainly come into it's own in the darker winter months. Very satisfied with the p... もっず芋る


䌁業情報

  1. 照明補造業者

圓該䌁業による蚘述

The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

1422件のレビュヌ

5぀星
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4.3

すべおのレビュヌ

(1,422)

過去12か月のレビュヌ数: 240ä»¶

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5぀星のうち1の評䟡

Terrible Customer Service (Re; Problems Daylight Lumi LED


Had problems with my Daylight Lumi LED light not working. There was no help for trouble shooting on the website. I did not know what the problem was so I called Daylight Customer Service in the US. I had to call 15-20 times before the call did not "fail" and went through. I got a bored cranky know it all Daylight rep (the phone number was listed as in Texas) who was not help and knew nothing and then was irritable and cranky about my call (which totally was a POOR representative of your company).
I decided to order a new transformer and trouble shoot my light issues alone. After NOT receiving an order acknowledgment from your website NOR did I get the transformer (waited 2 weeks), I called Daylight customer service again. I again had to call repeatedly to not have my call "fail" and I again got the same irritable and rude Daylight Rep (what are the chances??). She insisted the problem was on my end and if I had successfully purchased it, I would have gotten an acknowledgment and told me to look on my credit card receipts. I used a business card and had no way to see the charge so since I did not get a Daylight order acknowledgment, I then re-ordered for 2 transformers this time so I would not have to deal with Daylight Customer service again. Then I DID get an emailed acknowledgment. Then lo and behold, I get a package with 1 transformer in it and then 4 days later, got a package with 2 transformers in it.
I LOVE my drafting board Daylight Lumi LED but your rep in the US from Texas as GOT TO GO!! Horrible representation (and NO help) of a company that I love.

2026幎1月29日
5぀星のうち5の評䟡

Great assistance with identifying correct replacement cord!

I was delighted to discover there was a replacement cord available for an older lamp. Daylight Company was most helpful in identifying the correct one. My order was processed quickly, with only slight delay in delivery due to the crazy winter storms throughout the country. It would have been helpful if they let me know (email?) about the delay.

2026幎1月23日
5぀星のうち3の評䟡

Updating review to more stars

I previously rated one star and here to update to three stars. I hadn’t received tracking info but then the light arrived after I wrote the first review. The magnifying floor light was easy to assemble and is very bright which is great for my close up embroidery work.

2026幎2月11日
自発的なレビュヌ
5぀星のうち5の評䟡

My last two magnifying lamps

My last two magnifying lamps, one was a rechargeable and after about 8 years it started losing its charge after about 3 hours which was fair enough. I bought another one the same but after a couple of days the pole snapped as it was only plastic. I bought a Daylight as a replacement and I absolutely love it, it it brilliant.

2026幎1月29日
5぀星のうち1の評䟡

Daylight Company crappy product crappy service

The Halo Go has a charging unit that failed after 5 uses, just out of store returns period. Daylight Company did not respond to initial online contact form. Won't even consider addressing the issue without proof of purchase, video, photos. I don't have the original store receipt but I do have the non-working light and I don't have the $129.00 I paid for it! Look at their website. It's all hype and no substance.

2026幎2月6日
自発的なレビュヌ
5぀星のうち1の評䟡

SAV totalement inefficace

Commandé 1 lampe Daylight slim + 1 pied à poser. 1 seule commande expédiée en 1 colis. Surprenant car le volume de ces articles est vraiment trÚs faible et les 2 tiendraient facilement dans 2 seul carton.
Acheminée par DPD
 1 seul colis arrivé au relais, DPD a renvoyé l’autre sans même l’avoir livré au relais colis. J’ai déjà exprimé mon mécontentement sur Trustpilot pour ce transporteur.
J’envoie un mail le 30/01/2026 à Daylight company pour les informer de la situation et leur demander de m’envoyer un autre pied de lampe.
À ce jour, le 04/02/2026, ils me répondent que leur entrepÃŽt n’a pas encore pu vérifier auprÚs de DPD et que par conséquent, ils ne peuvent pas m’envoyer l’article manquant que j’ai payé et que je n’ai pas reçu !
Moi, particulier, j’ai pu avoir l’info du colis non livré par un simple appel à DPD, mais Daylight, en presque 1 semaine, n’y parvient pas !
Et surtout, Daylight n’est même pas capable de m’envoyer l’article manquant (qui coûte 30 € de mémoire). C’est vrai que ça pourrait ruiner l’entreprise ! Et qui sait si je ne raconte pas des mensonges pour collectionner des pieds de lampe qui ne sont adaptés qu’à un seul modÚle ?!!
MINABLE


2026幎2月4日
自発的なレビュヌ

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