ORDER #12579 Ordered on 7th May 2026 and received an automatic order confirmation email. Paid $170 in USDT then emailed to ask for confirmation of payment. It’s now 9 days later and not a single re... もっと見る
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They came to a solution with a problem of delayed order of over a week. Out of goodwill refunded my order and still shipping the goods. Still have not received goods but hot refund More commu... もっと見る
For years i’ve been searching for a packaging company just like this but no site has met my standards in quality or accessibility. There are many options to choose from and the site keeps you well... もっと見る
企業が回答しました
I don’t usually write reviews, but decided to here. This package arrived in less than a week to Australia on the other side of the world, I have waited longer for similar packaging from inborder selle... もっと見る
企業情報
当該企業による記述
With years of graphic design experience we’ve been bringing brands to life with our illustrations and custom packaging. We offer fast turnarounds on most products and pride ourselves on the customer support we offer. We have a lot of experience working with some of the biggest CBD Companies worldwide however we cater to all business both big & small across all industries.
連絡先
3.3
まあまあ
203件のレビュー
ネガティブなレビューの 50％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Top quality products and service
Top quality products and service ! Fast shipping !
If any delays it’s on DHL site ..
2025年12月2日
Mylar bags - Scam-products
Ich hatte eigentlich bedruckte Tütchen (mylar bags) bestellt aber stattdessen irgendwelche random Beutel erhalten auf die einfach ein Sticker geklebt wurde. Der Sticker passt erstmal nicht ordentlich (viel zu gros für das Design - die Tütchen lassen sich dadurch nicht mehr versiegeln) und lösen sich stellenweise ab, da die Tütchen für den Versand auch noch geknickt wurden... (Pfusch!)
Das ist wirklich das schlechteste Produkt das ich mir für den Preis vorstellen kann!
Wirklich extrem teuer dafür das es *nur* eine mit Sticker beklebte Tüte ist und eben kein bedrucktes Produkt.
Auf meine Beschwerde wurde seit über einer Woche nicht reagiert.
Kosten-/Nutzenfaktor ist nicht gegeben - der Preis ist absolut nicht gerechtgertigt.
Zollabgaben könnten für ein Kundenfreundlichen versand in die EU auch vorab erhoben werden, dann würde man sich nochmal 15,- Gebühren beim dhl sparen (15,- Nachnahmegebühr für die Einfuhrsteuer von 6,77€ 😒) Das geht bestimmt besser...
Bestellt keine Mylar bags - die sehen nicht gut aus, sind minderwertig verarbeitet/produziert und mega teuer.
2025年9月30日
dcpackaging.co.uk からの回答
Hi, thank you for your review. To answer your points I have double checked and we have received no email regarding this, our email is info@dcpackaging.co.uk
Regarding the labelled bag comment I have checked and can see you have ordered labelled bags. We do sell printed bags but as advertised on our website the minimum order quantity is 1000pcs. You ordered 35 ‘pre-labelled bags’. By pre-labelled the product means the label is applied to the bag before shipping.
As advised on our website the labelled bags are not heat sealable due to the label, this is only possible on direct printed bags.
Regarding the price I am sorry that you feel £32.90 is expensive for the bags. We always monitor our prices and ensure we remain competitive whilst maintaining our high quality.
All of our orders are shipped as ‘receiver to pay customs’. There is a notice on the website that you have to accept to be able to process the order.
Bags are never shipped folded but if this has happened in transit please feel free to send photos and we can rectify.
I feel this review is more in regards to the fact the bags are labelled but unfortunately as that is what you ordered that is what was shipped.
I believe the amount of good reviews speaks volumes of the quality of our products and customer service.
Please feel free to email us to discuss further. If you can ensure your order number is used as the customer email subject we will ensure we respond quickly.
Thank you for your detailed review.
Very helpful with sorting an issue out
Very helpful with sorting an issue out on my behalf and very quick delivery !! Do appreciate the support and friendliness.
2025年9月26日
自発的なレビュー
Compared to other shops, I think the prices are too high.
The prices are higher than in other shops. When you check the shipment time on their page, it says it takes about 4 working days. However, after nearly two weeks my order still hadn’t been shipped, so I contacted them, and only after my email did they ship it a few days later.
All the big bags were fine, but the small ones had unglued bottoms, so I had to seal them myself with a sealing machine.
Bad that I can't add pictures here how does it look and you can see glue spots
2025年9月1日
dcpackaging.co.uk からの回答
Thank you for your feedback. I’ve checked and can see you placed your order during our one week closure for refurbishment; there was a notice on the website advising we were closed and to allow an additional week turnaround due to this.
Regarding the unglued bottoms would it be possible to send us a photo please so we can see what the issue is. None of our bags are glued at the bottom, they all have a bottom gusset allowing the bags to stand up as shown in our website images.
Following on from your edit we have just emailed you for the photos as we are really confused as to what you mean regarding the bottom of the bags. They are machine sealed not glued. Thank you
Great service as per usual💯🔥
2025年9月2日
Better than expected
Better than expected
Prompt post and a few extra than ordered. Good service.
2025年6月30日
Easy to order, arrived so much quicker than what they said. Excellent service
Easy to order
2025年7月3日
Amazing quality print on the stickers…
Amazing quality print on the stickers and labels and fast turn around!
2025年7月2日
Stickers could have been put on and…
Stickers could have been put on and positioned better on the bags .The postage price is not in line with the package size or weight.
2025年6月2日
dcpackaging.co.uk からの回答
Hi Jamie, we’re really sorry you feel this way, we’ve dropped you an email to see what the issue is with the £9.99 mystery bag order you received so we can rectify this for you. Unfortunately the £7 next day delivery fee is set by our courier - we have found this to be a relatively good next day price whilst maintaining a reliable courier service.
12 days to be delivered
I bought items on a Thursday (8 days in advance for when i needed them) and they didn't arrive for 12 days
I was even assured via email that they would be sent out in time for the date needed and still arrived 4 days after that promised date.
It's a shame, as I've always bought of them in the past and not normally have such an issue.
Hopefully it doesn't happen again.
2025年4月24日
Can't say enough good things about DC…
Can't say enough good things about DC Packaging. They have been my one stop shop for years now. They have even gone above and beyond for me on more than 1 occasion. Highly recommended.
2025年5月1日
Absolutely blown away by the quick…
Absolutely blown away by the quick turnaround and delivery of my order.
I ordered customised clippers Tuesday afternoon expecting at least a week for them to be delivered. To my surprise, they arrived two days later and I couldn’t be happier with the product
2025年3月13日
自発的なレビュー
Amazing product
Ordered a custom hemp grinder for my boyfriend yesterday morning it just arrived the next day in the afternoon , quality is amazing , will be ordering again , do recommend , thank you.
2025年2月7日
自発的なレビュー
Great Products
Great Products, very good customer service and prompt dispatch of orders, no need to shop anywhere else
2025年1月15日
自発的なレビュー
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