DealBuyer レビュー 508

TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Buy with confidence! Ordered a new Apple Watch at a very good price and it has arrived the next day exactly as expected! I have read the reviews here before making a purchase so I’m going to leave one... もっと見る

5つ星のうち5の評価

Apple Watch Series 10 - Order arrived as expected on the free next day service - item exactly as described: brand new sealed in box. Overall great trouble free service and product

5つ星のうち5の評価

Fantastic after sales service, my air fryer was just over a year old when it broke down. I contacted Dealbuyer to ask what sort of guarantee they had, after providing proof of purchase, I... もっと見る

5つ星のうち1の評価

item delivered and clearly not “ in excellent condition with little to no sign of use. They are normally ex display or fully tested change of mind customer returns”. in fact items showed quite deep... もっと見る

企業が回答しました

企業情報

  1. 電子機器店

当該企業による記述

At dealbuyer.com our aim is simple - to make shopping online for consumer electronics, quick, easy, and offer incredible value for money. We have a strong focus on customer service and after sales care, and strive to offer the best online purchasing experience going. We dispatch most orders placed before 5pm for a next working day delivery so you’re not waiting days or weeks for your new purchase to arrive!


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4.1

ほぼ満足

TrustScore 5段階評価の4

508件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

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5つ星のうち5の評価

Buy with confidence

Buy with confidence! Ordered a new Apple Watch at a very good price and it has arrived the next day exactly as expected! I have read the reviews here before making a purchase so I’m going to leave one review too, hoping to help the next buyer! Don’t hesitate, I recommend dealbuyer.com 100%

2026年3月23日
自発的なレビュー
5つ星のうち1の評価

I bought AirPods from Dealbuyer…

I bought AirPods from Dealbuyer thinking they were new, but although the item was used, the box was very dirty and the boxes wasn’t sealed There was no information stating that it was second-hand or refurbished. Overall, I’m very disappointed.

2026年2月27日
自発的なレビュー
DealBuyer ロゴ

DealBuyer からの回答

The buyer purchased a graded item that was clearly identified on the product page as “Grade A”, along with a detailed description of its condition.

The product condition was transparently stated prior to purchase, and the buyer selected this specific graded option knowingly.

If you wish to return the item as a change of mind we will be more than happy to take the item back for a full refund.

5つ星のうち1の評価

Disgusting service and untrustworthy

Disgusting service and untrustworthy. They will take your money and refund you an amount that is not your original refund. They also charge you for postage. The ceo Mark Mann is a scammer and he has no contact for himself. Avoid this scamming company.

2025年11月4日
自発的なレビュー
DealBuyer ロゴ

DealBuyer からの回答

We’re sorry to hear that you’re unhappy, but it does appear there may be some confusion.
There is no one at our company by the name mentioned, and we’re unsure where this information has come from.

After reviewing the order history, the return was processed as a change of mind. The return reason provided was:

“I am wanting to return my Apple Watch as it’s not suitable for me due to being disabled and wheelchair-bound. I need a watch with a smaller screen.”

We are happy to accept returns within 30 days of purchase; however, it is reasonable and standard practice that the item is returned to us.
Our full returns policy is available on our website and clearly outlines this process.

The return has now been completed, and a full refund has been issued, including the original outbound shipping charge.

5つ星のうち1の評価

item delivered and clearly not “ in…

item delivered and clearly not “ in excellent condition with little to no sign of use. They are normally ex display or fully tested change of mind customer returns”. in fact items showed quite deep scratches and quite heavy use. no box or any spare buds. and the standard reply showed they didn’t really care.
in regards to the reply stating the review is factually incorrect, the above description is YOUR description of the item . MY description of the item is it is in fact heavily marked and scratched so definitely not ex display or return. signs of use also around the button which indicates medium to heavy use.

2025年12月10日
自発的なレビュー
DealBuyer ロゴ

DealBuyer からの回答

This review is factually incorrect and does not reflect the item that was purchased.
The order in question was for a graded item, as clearly shown on the order confirmation.
We always aim to be fully transparent in our listings and apologise for any confusion.
As always, if you are unhappy with your purchase for any reason, we are happy to accept a return and issue a full refund.

Regards,
The Dealbuyer Team

5つ星のうち5の評価

Hadn't dealt with this company before

Hadn't dealt with this company before, but the reviews were good, so decided to give it a go.
Had the item I wanted at a great price but marked as new other (open box). Needn't have worried as the item was pristine. OK, box had a little damage but what was inside was brilliant, just as described when I bought it.
Dispatch and delivery were very quick too. So all in all I'm very pleased and glad I went with it.
I would highly recommend this seller and I'll probably use them again in the future.

2025年11月13日
自発的なレビュー
5つ星のうち5の評価

Recommend this company

The packaging was impeccable, and the quality of the product exceeded my expectations.
Thank you for your outstanding service and for delivering a top-notch product. I'm thoroughly enjoying my new headphones!

2025年4月16日
自発的なレビュー
5つ星のうち5の評価

Fantastic after sales service

Fantastic after sales service, my air fryer was just over a year old when it broke down. I contacted Dealbuyer to ask what sort of guarantee they had, after providing proof of purchase, I returned my old one and they sent a brand new one the following day.
Such good service from them, when a lot of other companies don't care these days.
I would definitely recommend Dealbuyer to anyone .
Great prices, fast delivery and excellent customer service.
Thank you

2025年1月31日
自発的なレビュー
5つ星のうち5の評価

Would highly recommend!

Would highly recommend.

I was a bit skeptical at first, as I had never used this website and the prices were very good.

I purchased an apple watch, brand new but with an open box. My assumptions was it had been fully opened, maybe even tried on and then put back and with £50 off retail price, that was fair. However I was very surprised when it arrived, and only the outer box had been opened, the inner boxes holding the watch and strap were completely sealed! £50 below retail for this was amazing and it only took 2 days to arrive.

If you’re looking for reduced tech but want to save some money, definitely shop here.

2024年11月16日
自発的なレビュー
5つ星のうち1の評価

Purchased a Blaupunkt TV using Amazon…

Purchased a Blaupunkt TV using Amazon Prime but it turns out it was supplied by Deal Buyer. TV arrived several days later but was in battered packaging and examining the interior it was clear that this was not a new TV. I applied for a refund but learn that it has to be sent back to Deal Buyer, not Amazon and their is no facility for pick up. I am 86 years old and stuck with a TV that has never been switched on and which I cant return for I have no transport.

2024年11月4日
自発的なレビュー
5つ星のうち5の評価

Pleasantly surprised

1st order was refused as billing address didnt match the card details, my mistake, after speaking with customer services this was easily rectified and reorded.

Easy to order, and delivery was next day, by FedEx. Emails received with tracking information, so easy to plan around.

Fault with a wheel and after once again speaking with customer service the issue was resolved and a new wheel sent out, next day delivery.

Overall a really good experience and would recommend to others.

2024年7月29日
自発的なレビュー
5つ星のうち5の評価

I bought a TV from this company and…

I bought a TV from this company and thought that the item was brand new, I wanted new, so I asked if it could be cancelled but it had already been dispatched ! I couldn't return it due to my disability so Deal_Buyer very kindly arranged for the TV purchase to be cancelled and they happily refunded my money.
Thank you very much and I highly recommend this company.
J.R.

2024年6月28日
自発的なレビュー
DealBuyer ロゴ

DealBuyer からの回答

Thank you for your comments. Anything we can do to help we will.

5つ星のうち1の評価

Poor customer service

Purchased a HP Envy laptop, fault occurs around 6 months after purchase. Which was repaired and returned without issue. Same fault, less than a year later. Device is now 18 months old and now refusing to repair. Will pursue this matter by whatever means it takes.

Updated to respond to your response, the second fault is the same as the original fault, your email trail timeline would prove this. You did not fight as hard as you could, the sales of good act/consumers rights act differs from your response. You will be receiving a small claims action any day, I will not this matter drop.

2024年6月29日
自発的なレビュー
DealBuyer ロゴ

DealBuyer からの回答

Unfortunately, the 2nd fault did occur just after 1 year of the repair. HP confirmed to us that the unit (being 18 months old) was out of warranty and that they could only offer a chargeable repair. We fought as hard as we could against HP on the customers behalf.

5つ星のうち1の評価

Dead Apple Watch “excellent graded”

Bought Apple Watch 8 supposed to be excellent unused condition - a 14 day customer return. Terribly disappointed that it was dead. Rang apple they told me to return it to dealbuyer. After ringing dealbuyer I find that to request a return I’m charged for a premium rate number. Be careful - it’s just not worth the stress

2024年6月4日
自発的なレビュー
DealBuyer ロゴ

DealBuyer からの回答

Hi Julie. We are terribly sorry to hear of the issues you had. Our phone number 03333 553399 is a national rate number and not premium. We never request a return is done over the phone as it has to be documented. An email to enquires@dealbuyer.com will be answered the same day by our customer service team who are always on hand ready to help.

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