DealBuyerレビュー 

508
TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Buy with confidence! Ordered a new Apple Watch at a very good price and it has arrived the next day exactly as expected! I have read the reviews here before making a purchase so I’m going to leave one... もっと見る

5つ星のうち5の評価

Apple Watch Series 10 - Order arrived as expected on the free next day service - item exactly as described: brand new sealed in box. Overall great trouble free service and product

5つ星のうち5の評価

Fantastic after sales service, my air fryer was just over a year old when it broke down. I contacted Dealbuyer to ask what sort of guarantee they had, after providing proof of purchase, I... もっと見る

5つ星のうち1の評価

item delivered and clearly not “ in excellent condition with little to no sign of use. They are normally ex display or fully tested change of mind customer returns”. in fact items showed quite deep... もっと見る

企業が回答しました

企業情報

  1. 電子機器店

当該企業による記述

At dealbuyer.com our aim is simple - to make shopping online for consumer electronics, quick, easy, and offer incredible value for money. We have a strong focus on customer service and after sales care, and strive to offer the best online purchasing experience going. We dispatch most orders placed before 5pm for a next working day delivery so you’re not waiting days or weeks for your new purchase to arrive!


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4.1

ほぼ満足

TrustScore 5段階評価の4

508件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(508)

過去12か月のレビュー数: 6

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Apple Watch turned up yesterday in poor…

Apple Watch turned up yesterday in poor packaging and completely dead. Either the watch itself is broken or the charging cable. Messages sent and nothing heard back yet which is pretty crap. Should have just gone for the £200 new one from John Lewis and saved my time.

2024年6月8日
自発的なレビュー
DealBuyer ロゴ

DealBuyer からの回答

Hello - We respond to all messaged within 24hrs and usually the same day if the message comes in before 5pm. It may be worth checking your spam folder. I can see on this occasion the return was sent back to Apple and returned to us as No Fault. Perhaps you may have had a faulty power source in your home.

5つ星のうち1の評価

sold me faulty airpods

sold me faulty airpods, then made me go through a long process just to fix the issue. DONT SHOP HERE!!!! Now i have to wait another week or so just to use airpods and they still haven’t issued a refund or a replacement or anything. If you value your self respect as a consumer then i repeat DO NOT SHOP HERE

2024年4月25日
自発的なレビュー
DealBuyer ロゴ

DealBuyer からの回答

We collected these Airpods from the buyer and found the item not to be faulty, It was user error.

5つ星のうち1の評価

Shocking company avoid!

Shocking company avoid!
I purchased Sharp tv, right from the start tv remote was not working properly and I have requested deal buyer for replacement, which they have provided after few months TV started to be unresponsive and in order to turn it on and change channels or moving from app to app I had to unplug it from the wall for few minutes and then turn it back on. I have sent tv back first time and paid for packing and postage costs myself, they have returned my tv and said that batteries in tv remote were old, which wasn't true as I'm changing them regularly shortly after this experience I have requested them to check the tv again as it was still not working properly, this time they have suggested to me via email communication that it might be a fault due to my Google account and advised me to open new Google account or log on under someone's else's account which didn't make sense as that would not influence changing channels or struggles while turning tv on, however they have agreed to check tv again this time they have provided FedEx prepaid label and collection, I have packed tv and wrapped it in bubble foil and placed it in the box provided by Dealbuyer when they have returned tv to me after first inspection. After few days I have received email that tv was demaged due to inappropriate packaging with pictures of demages on tv and advising me that refund in a value of 50% of purchase price will be issued, when I challenged them via email they have never responded to me. They have issued partial refund but I'm not happy with it as I would rather have tv that works properly or refund of full price of tv, also I'm positive that damage has been caused by them as I have packed tv safely they never wanted to deal with it again after their absurd excuses of old batteries and Google account faults.

2024年3月27日
自発的なレビュー
DealBuyer ロゴ

DealBuyer からの回答

The TV was returned to us with the Plug resting against the screen which caused the screen to smash during transit. We did send a packaging guide in the returns email explaining best packing practise for sending back a TV. Having the plug secure at the back of the TV is a must for this very reason. As a goodwill gesture we still refunded 50% of the TV (after 11 months use) and ended up having to scrap the TV.

5つ星のうち1の評価

Bought a 12v TV which is obviously…

Bought a 12v TV which is obviously second hand.

The box is damage the packaging inside had obviously been removed previously and damaged.
The cables either untied or tied up with obviously not the right ties.
The ariel bag is torn open
Remote still had batteries inserted
And lastly there are signs on the box of previous postage labels.

This is very dishonest if I wanted a second hand product I would of purchased one at fraction of the price.

2024年4月15日
自発的なレビュー
DealBuyer ロゴ

DealBuyer からの回答

You did purchase a Grade A product from us so the box / bags would have previously been opened. The condition is very clear on the product page. We did however collect the TV for free and issued a full refund.

5つ星のうち3の評価

Brilliant product would recommend

Brilliant product easy to use good value for money I am now changing this review as after several uses the white dial writing for temperature/ timings are rubbing off after cleaning. I followed all cleaning instructions correctly but this on external.

2024年3月26日

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