DealMates.com.au ロゎ
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DealMates.com.au レビュヌ 

233
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TrustScore 5段階評䟡の4

4.2

雑貚屋
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

We have not received our item purchased. We are getting generic replys from your hello email address and need someone to contact us and let us know what is happening. Very disappointing service.

5぀星のうち5の評䟡

My experience with Deal Mates was a good one. Plus, when l could not find a connection with the tracking number Deal Mates stepped in and did a follow up and sorted things out. It was over the Christm... もっず芋る

5぀星のうち5の評䟡

Purchased the Glacio 90L portable fridge for my vehicle which had a slight whistle from the compressor, Ishini and the team were excellent to deal with and replaced with a new fridge very quickly and... もっず芋る

5぀星のうち5の評䟡

Entirely happy with the product, will easily keep us in ice. An outstanding delivery time frame, 5 days from order to deliver to rural New South Wales. DealMates, will be my first stop, when buying... もっず芋る

䌁業情報

  1. 雑貚屋

圓該䌁業による蚘述

Low Prices Every Day at dealmates for Appliances, Furniture, Camping accessories, Outdoor furniture, Pet care, Home & Garden, Home appliances, Tools, Home improvement, Fitness & Sports and more. Free shipping! Express delivery! Safe Payment! Up to 70% off RRP. Shop & save.

連絡先

4.2

ほが満足

TrustScore 5段階評䟡の4

233件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

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TrustScore 5段階評䟡の4.5

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TrustScore 5段階評䟡の4

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TrustScore 5段階評䟡の4

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4.2

すべおのレビュヌ

(233)

過去12か月のレビュヌ数: 0件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち2の評䟡

Bad quality product

Quick delivery but the product itself is bad quality. It must have been returned previously because some of the nuts to the draws were still in some of the wood. Pretty disappointment with it.

2022幎11月2日
DealMates.com.au ロゎ

DealMates.com.au からの回答

Hi Katie,
Thank you for taking time to do a review in trust pilot. What you have mentioned in the review is defiantly not what we want our customer to experience with out products and service. We take pride in the quality of products we supply and we have an stream lined process to avoid mistakes. However we are sincerely sorry if a returned product has been sent by any mistake.
I can see that our team reached out to you after seeing this review to assist and requested additional details to assist return the product.
If you still need further assistance please reach out to us with relevant information.
Dealmates team is here to help its customers.

5぀星のうち1の評䟡

I only received 1 part of my order


I only received 1 part of my order there is no way to contact Deal Mates to inquire about anything luckily the seller included their card in the parcel so I could contact them directly and they sorted it for me.
I will not use Deal mates again.

2022幎9月8日
DealMates.com.au ロゎ

DealMates.com.au からの回答

Hi Tina,
Thank you for the review but we are unsure if the experience you explained is correct.
We received your order on the 26th of July and sent you an order confirmation on the same day the order was placed.

We dispatched the order on the 27th of July as per our next-day dispatch promise and delivered the product on the 02nd Aug.
DealMates do have a support email that you can find through the website and get in touch any time of the day.
In our view, we have provided an extremely efficient service in delivering a product to you within 4 working days amidst significant logistic challenges.
Thank you for taking the time to provide us with a review via trust pilot.
We are sorry to hear that you have provided us with 1-star review whereas we have provided a 5-star service.
Thanks again

5぀星のうち5の評䟡

Glacio 90L portable Fridge

Purchased the Glacio 90L portable fridge for my vehicle which had a slight whistle from the compressor, Ishini and the team were excellent to deal with and replaced with a new fridge very quickly and without fuss and even paid for the return freight. New fridge works great and very happy with my purchase and the support from DealMates

2022幎7月27日
自発的なレビュヌ
5぀星のうち1の評䟡

BUYER BEWARE!!!!

BUYER BEWARE!!!!! Very disappointed with my purchase and the customer service I received which was 'zero response'. I contacted them as the lounge chairs I purchased both broke the first time someone lay on them, i.e. the bars bent. These people were no heavier than 65kg. They completely ignored my complaint emails. If they see this & contact me and this gets resolved I will update this review.

2022幎6月23日
自発的なレビュヌ

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