Dears Pharmacy & Travel Clinic  レビュヌ 

493
•
TrustScore 5段階評䟡の4

4.1

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Kamil is amazing. I needed to attend a number of times for a programme of travel vaccinations. Kamil talked me through everything really clearly and the injections were totally painless. Very comprehe... もっず芋る

5぀星のうち4の評䟡

Pharmacist experience was excellent. Pharmacist explained what vaccines I needed and why. Told me about other things to watch out for and take precautions on and couldn’t have asked for more. Member o... もっず芋る

5぀星のうち1の評䟡

Just went in to see if they had meds to fill my son's adhd medication. The woman went off to check and came back and brusquely told me they don't have that strength. No offer to order it like they ha... もっず芋る

5぀星のうち5の評䟡

Fantastic service from Dears in Templehall, Kirkcaldy. I had micro suction ear wax removal £55 and that covered 3 sessions that I needed. I also had a free hearing test all done by the marvellous Ke... もっず芋る

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䌁業情報

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圓該䌁業による蚘述

A group of pharmacies operating across Dundee, Glasgow, Edinburgh & Fife, Providing a range of services including Travel Clinics, Children’s Vaccinations, Diagnostic & Private Pharmacy Services to support the health & well-being of the communities we serve.


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4.1

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TrustScore 5段階評䟡の4

493件のレビュヌ

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4.1

すべおのレビュヌ

(493)

過去12か月のレビュヌ数: 86ä»¶

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5぀星のうち2の評䟡

ear cleaning

I went for an ear cleaning, having found the pharmacist highly capable in the past. This time it was mixed, with two new pharmacists. One was capable, the other not. The incapable one treated my ears first and declared my right ear 'clean as a whistle', while I needed to treat the left with oil drops longer. Two weeks later the second pharmacist found the right ear was not clear, so cleared it. The left ear still needed more drops, now ith bicarbonate of soda. A week later, the first incapable pharmacist treated the left ear and declared it 'clean as a whistle.' I said the hearing was strange. She dismissed it and sent me packing. The left ear is still badly blocked, and I no longer trust Dears to do ear cleaning.

2026幎4月9日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Hello,
I am sorry to hear of your experience with one of our stores. If you could please contact us at info@dearspharmacy.co.uk with further information and we will investigate the matter and respond with a solution or explanation

5぀星のうち1の評䟡

Im not sure why some of the staff are


Im not sure why some of the staff are so aggressive with customers. I feel they think customers are just upsetting the staffs free time theres one in particular, has a look of Marty Feldman ok.

2026幎3月9日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Hello,
I am sorry to hear of your experience with one of our stores. If you could please contact us at info@dearspharmacy.co.uk with further information and we will investigate the matter and respond with a solution or explanation

5぀星のうち5の評䟡

Kamil at Dears pharmacy

Kamil at Dears pharmacy was the friendliest person! Felt extremely comfortable on both visits. First time we were with him for nearly an hour explaining preventatives and the vaccines we could receive. He explained everything so well, and was so easy to pay attention to. Would definitely go back for any further needs at a pharmacy! Thank you so much Kamil!

2026幎3月13日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to the team. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

5぀星のうち5の評䟡

Dears Dunfermline - Kamil

Visited Dears Dunfermline twice for my travel clinic and seen both times by Kamil. He’s a star!
Never felt rushed, put me at ease straight away and was very knowledgable.
Injections were pain free, played some calm music and just made me feel very relaxed.

Wouldn’t hesitate to return to speak to Kamil again.

2026幎2月26日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to the team. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

5぀星のうち1の評䟡

Who ever was driving like a maniac on


Who ever was driving like a maniac on the evening of Tuesday 24th February 2026 should have there drivers license revoked. On the A71 westbound Calder road just after the Hermiston Motor around 6pm Driving like an idiot . Overtaking at a bad place in the road you very nearly caused an accident with my can and I had children in the back

You should be ashamed and worried

2026幎2月24日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Hello,
I am sorry to hear of your experience with one of our stores. If you could please contact us at info@dearspharmacy.co.uk with further information and we will investigate the matter and respond with a solution or explanation

5぀星のうち5の評䟡

Very helpful staff

2026幎2月17日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to the team. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

5぀星のうち1の評䟡

Booked a gender sneak peak test 2 weeks


Booked a gender sneak peak test by blood drawn in Glenrothes Glamis Centre 2 weeks in advance, paid a hefty deposit, just to let me know when we arrived to the pharmacy, that they don't have the test in stock, but they can order some by next week if I'm okay to move my appointment.
Deeply disappointed!!! Even furious! You had 2 weeks to order the kit, but at least a phone call in advance not to travel unnecessarily and waste our time.

2026幎2月16日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Hello,
I am sorry to hear of your experience with one of our stores. If you could please contact us at info@dearspharmacy.co.uk with further information and we will investigate the matter and respond with a solution or explanation

5぀星のうち5の評䟡

Outstanding Consultant

Lauren is an outstanding weight‑loss consultant at Leslie. Her expertise is matched by the way she supports you every step of the way — her advice is clear, practical, and genuinely tailored to what you need. Her motivation, knowledge, and understanding are second to none, and she makes the whole journey feel achievable.

I’ve been to other pharmacies, but the level of patient care Lauren provides is on a completely different level. She listens, she guides, she checks in, and she makes you feel supported rather than judged. Because of that, I wouldn’t go anywhere else now.

2026幎2月5日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to Lauren. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

5぀星のうち1の評䟡

Dears pharmacy Kelty

Put in a prescription for stuff never heard anything called and said use have got this 7 days ago never heard for pick up “oh that’s because we don’t have the items we expect them in about another 5-7 days time well dears Kelty pharmacy thanks for letting me know about this if I didn’t call would have been none the wiser took prescription back and went somewhere else without this hassle won’t be back heard from others as well about stuff not being in and when employees say do they have any left this person said no they don’t well suddenly like the shopkeeper in mr Ben they found some tablets that they were waiting on shops not got a clue AVOID AVOID AVOID

2026幎2月2日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Hi,
I am sorry to hear of your experience at the branch. If you could please contact us at info@dearspharmacy.co.uk with further information and we will investigate the matter and respond with a solution or explanation.

5぀星のうち5の評䟡

Excellent sevice from a local Pharmacy.

Kamil was very thorough in the vaccinations I would require travelling from Australia via the Polynesian Islands to America. Over the two visits,he was very polite and professional, and gave me all the information I required about the trip, and with administrating them.

2026幎1月29日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to Kamil. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

5぀星のうち5の評䟡

Fantastic quality of service

I met with Kamil today and I was extremely impressed by the quality of service provided. I will be travelling to Indonesia for work in a few weeks time and my company now recommends a typhoid vaccination. But Kamil went through all of the health conditions that I may be exposed to from the WHO site and we added another couple of important vaccinations. He was very knowledgeable and helpful. The service went way beyond what I was expecting. A huge thank you. I will be back soon for my Hep B. Best wishes Graeme

2026幎1月16日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to Kamil. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

5぀星のうち1の評䟡

Very bad service

I telephoned early in the day to ask if.my prescription was ready to collect, it wasnt, so I asked if I collected near the end of the day could they please have it ready for me, as I had just had surgery the week before and was still in a lot of pain, so didn't want to be out long. Instead when I get there at 5pm, the prescription wasnt ready and I had to wait over half an hour for it to be ready!
I was in a lot of pain by the time I left there and not even an apology for the wait.
This is an ongoing issue with this branch, they never have medication ready when it is suppose to be, the service (not the ladies that work the front but the pharmacy team) is ridiculous and its time some improvements are made!!

2026幎1月12日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Hi,
I am sorry to hear of your experience at the branch. If you could please contact us at info@dearspharmacy.co.uk with further information and we will investigate the matter and respond with a solution or explanation.

5぀星のうち2の評䟡

Absolutely disgusted at service from


Absolutely disgusted at service from this pharmacy can take them up yo 10 to deliver a prescription then not always get it right sorry lloyds ever left.

2026幎1月9日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Hi,
I am sorry to hear of your experience at the branch. If you could please contact us at info@dearspharmacy.co.uk with further information and we will investigate the matter and respond with a solution or explanation.

5぀星のうち5の評䟡

Appointment

I would very much like to thank the staff at Kelty, I was given an appointment there yesterday after no success in getting a GP appointment at Oakley HC after 3 days, they were very thorough and prescribed me with medication I needed for a chest infection so once again thankyou so much.

2026幎1月7日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to our team at Kelty. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help where we can.

5぀星のうち5の評䟡

So helpful and friendly

The pharmacy team at the temple hall branch are so helpful and friendly it’s now our go to pharmacy for all our needs .
I phoned today ( New Year’s Eve) and spoke to Mandy as my husband had a blocked ear and had gone deaf . Then Spoke to Diane who offered to fit hubby in .
George did the needful and removed a huge clog of wax with their specialist machine . Hubby can hear now . Best £55 we have spent . Couldn’t have been more helpful , many thanks and a happy new year to you all

2025幎12月31日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to everyone in our Temple Hall branch. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

5぀星のうち5の評䟡

Excellent Travel Service

Excellent travel service. Kamil explained the various vaccines, how they worked and how they were administered. And for someone like me who hates injections he was brilliant!

2025幎12月30日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to Kamil. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

5぀星のうち1の評䟡

Went in for advice from Pharmacist had


Went in for advice from Pharmacist had to write down what was wrong, she came out and said what is the problem? I said I have written it down as I dont want to day in front of the shop. She then replied well I cant read your writing and we are very busy at the moment. Needless to say I was embarrassed and just left the shop when she said she couldnt help, so unprofessional!! She was a forgein lady, small with glasses.

2025幎12月29日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Hi,
I am sorry to hear of your experience at the branch. If you could please contact us at info@dearspharmacy.co.uk with further information and we will investigate the matter and respond with a solution or explanation.

5぀星のうち1の評䟡

Locker not 365 days

Went to pick up my prescription from the "24/7/365 days a year" locker and it has been shut since Thursday (its now sunday) i understand its been christmas however why advertise being open 24/7 and 365 days if its not. As a result I have gone without my much needed medication which I thought I would be able to pick up. Disappointed. Glamis centre branch.

2025幎12月26日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you for bringing this to our attention, and we’re very sorry for the inconvenience and disappointment this caused you.
We completely understand how upsetting it must have been to arrive expecting to collect your medication and find the locker unavailable, especially when it’s something you rely on. Unfortunately, there was an unexpected fault with the locker that only came to light when our team returned after the Christmas break. The issue has now been reported so it can be resolved as quickly as possible.
Please accept our sincere apologies for the inconvenience this caused. Your feedback is truly appreciated, and we’re grateful you took the time to let us know. We’ll do our best to ensure a smoother experience going forward.

5぀星のうち5の評䟡

Kamil was extremely professional

Kamil was extremely professional, humorous and friendly when giving us a vaccine and explaining their purpose. Painless jabs :)

2025幎12月24日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you very much for taking the time to share your feedback. I’ll be sure to pass your kind words along to Kamil. If you ever need anything in the future, please don’t hesitate to stop by we’re always happy to help.

5぀星のうち5の評䟡

The service from Kamil was great

The service from Kamil was great. He was very personable and happy to chat while being very efficient, checking that we had the necessary information
The actual inoculation was painless and quick.

2025幎12月19日
自発的なレビュヌ
Dears Pharmacy & Travel Clinic  ロゎ

Dears Pharmacy & Travel Clinic からの回答

Thank you so much for taking the time to leave this review. We truly appreciate your kind words. I’ll make sure to pass your feedback along to Kamil. We’re always happy to help in any way we can, supporting our community is at the heart of what we do. If you ever need anything or further assistance, please feel free to phone or email in at anytime. Merry Christmas Kirsty!

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