I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... もっと見る
企業が回答しました
The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... もっと見る
企業が回答しました
I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... もっと見る
企業が回答しました
企業情報
当該企業による記述
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
連絡先
Amstelplein 1 / Rembrandt Tower - 9th floor, 1096 HA, Amsterdam, オランダ
- +4969506041950
- clients@degiro.com
- degiro.com/uk
4.2
ほぼ満足
768件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect app
2026年9月23日
自発的なレビュー
DEGIRO からの回答
Hello James,
Great to hear that you're enjoying the app!
We're delighted that DEGIRO is meeting your expectations. Providing a simple and reliable investing experience is what we strive for, so it's wonderful to receive feedback like yours.
Thank you for taking the time to share your review.
Kind regards,
DEGIRO
great easily done
2026年9月17日
DEGIRO からの回答
Hello Dipak,
Great to hear everything was easy to set up and use!
We’re pleased that you’ve had a smooth experience with DEGIRO. Making investing straightforward and accessible is something we continuously strive for, so it’s wonderful to know that this stood out to you.
Thanks for taking the time to share your feedback.
Kind regards,
DEGIRO
Degiro is a simple to use share…
Degiro is a simple to use share platform. I've trien many others, this is the best
2026年9月8日
DEGIRO からの回答
Hello Matt,
Great to hear you've had such a positive experience!
We're pleased that you find the platform easy to use and that it stands out compared to other brokers you've tried. Making investing accessible and straightforward is something we continuously work on.
Thank you for taking the time to share your feedback and for your trust in us.
Kind regards,
DEGIRO
Very effective format
Very effective format and extremely easy to coordinate transactions and services. Highly recommend for beginners and above caters for both levels
2026年8月26日
自発的なレビュー
DEGIRO からの回答
Hello Soyer,
It's great to hear that you find our platform easy to use and effective for managing your investments. We're especially pleased that you value its accessibility for beginners while still offering the functionality needed by more experienced investors.
Thank you for your recommendation and for taking the time to share your positive experience with DEGIRO.
Kind regards,
DEGIRO
Easy to use, low cost share platform
2026年8月24日
DEGIRO からの回答
Hi Mike!
It's wonderful to hear that you find DEGIRO easy to use and appreciate our competitive pricing. We aim to make investing accessible and cost-effective, so feedback like yours means a lot to us.
Thank you for taking the time to share your experience.
Kind regards,
DEGIRO
DEGIRO からの回答
Hello Nicholas,
Great to hear that you're enjoying the platform and finding it easy to use. Making investing straightforward and accessible is something we continuously strive for, so it's wonderful to know that's been your experience.
Thank you for taking the time to share your positive review.
Kind regards,
DEGIRO
Easy to place limit orders
Easy to place limit orders. Clear charges displayed before confirmation.
2026年8月19日
DEGIRO からの回答
Hello Vijay,
It's great to hear that you find placing limit orders straightforward and that the costs are clearly displayed before confirming a transaction. We believe transparency and ease of use are essential parts of the investing experience, so it's wonderful to know these features are working well for you.
Thank you for taking the time to share your feedback.
Kind regards,
DEGIRO
Great
Great, easy-to-use app, simple ETF investing. Really good for first time investors. Enjoyed refer bonus cash.
2026年8月18日
自発的なレビュー
DEGIRO からの回答
Hello Bongiwe,
It's great to hear that you're enjoying the app and finding ETF investing simple and accessible. We're especially pleased that DEGIRO has helped make investing easier for you as a first-time investor. Thank you for sharing your experience and for your positive review.
Kind regards,
DEGIRO
DEGIRO からの回答
Hello Andrew,
We're pleased to hear that you appreciate the speed of our service and the straightforward trading experience. We aim to make investing as simple and efficient as possible for our clients.
Thank you for taking the time to share your feedback.
Kind regards,
DEGIRO
Customer service is awful
I'm a UK citizen, I've always been a UK citizen.
Someone at Degiro has mistakenly decided that I'm a US citizen.
I've emailed a number of times to client and kyc. No replies. I tried to call, number couldn't be connected.
Customer service is non existent.
2026年8月6日
自発的なレビュー
DEGIRO からの回答
Hello Ms,
Thank you for taking the time to share your experience. We're sorry to hear about the difficulties you've encountered, particularly regarding your tax residency status and the lack of response to your enquiries. We understand how frustrating it can be when an issue like this prevents you from getting the assistance you need.
We can see a contact has been made with our Service Desk finally and we are certain we can resolve the situation with you. Thank you for bringing this to our attention.
Kind regards,
DEGIRO
DEGIRO からの回答
Hi Ms,
Thank you for your review! We're pleased to hear that you find our platform easy to use and that you've had a positive experience with our customer service. Providing a user-friendly platform alongside helpful support is something we work hard to deliver.
Thank you for taking the time to share your feedback.
Kind regards,
DEGIRO
First Class
2026年8月3日
DEGIRO からの回答
Hi Alexander,
Thank you for your review! We're delighted to hear that your experience with DEGIRO has been first class. Providing a reliable and straightforward experience is what we strive for every day.
Thank you for taking the time to share your feedback.
Kind regards,
DEGIRO
DEGIRO からの回答
Hello Danut,
It's great to hear that you find buying and selling easy on our platform! 😊 We strive to make investing as straightforward and user-friendly as possible, so it's wonderful to know that this has been your experience.
Kind regards,
DEGIRO
DEGIRO からの回答
Hello Barry,
We're glad to hear that DEGIRO makes stock trading easy for you! 😊 Our goal is to provide a straightforward and accessible investing experience, so it's great to know that the platform is meeting your expectations.
Kind regards,
DEGIRO
BEWARE I invested with Degiro and they…
BEWARE I invested with Degiro and they have lost my investment in a recent merger / accquistion with the new stock being 'un-tradeable on their platform'. They won't re-imburse me or manually sell my position. They still have the funds, I am now taking legal action.
2026年7月18日
自発的なレビュー
DEGIRO からの回答
Hello Hunter,
We're sorry to hear about your experience and understand how concerning it must be to feel that you have lost access to an investment following a corporate action.
Corporate actions, such as mergers and acquisitions, can sometimes involve changes to securities that may affect how and where they can be traded. However, we appreciate that this does not lessen the frustration when the outcome is unclear or falls short of your expectations.
We take feedback of this nature very seriously and regret that your experience has impacted your confidence in our service.
Kind regards,
DEGIRO
A brilliant low cost dealing platform…
A brilliant low cost dealing platform with a huge range of instruments from worldwide indices.
2026年7月17日
自発的なレビュー
DEGIRO からの回答
Hello GJ,
We're delighted to hear that you're enjoying our low-cost pricing and the wide range of instruments available on our platform! 😊 Providing access to a broad selection of global markets at competitive rates is something we work hard to deliver, so it's great to know this adds value to your investing experience.
Kind regards,
DEGIRO
DEGIRO からの回答
Hello Moses!
It's wonderful to hear that you've had such a positive experience with DEGIRO for trading shares and bonds! 😊 We're pleased that our platform and services are meeting your expectations, and we truly appreciate you taking the time to share your feedback.
Kind regards,
DEGIRO
DEGIRO からの回答
Hello Colin,
We're delighted to hear that you find the app easy to use and appreciate the share information available within the platform. 😊 It's great to know that these features help support your investing experience.
Kind regards,
DEGIRO
DEGIRO からの回答
Hello MP,
It's great to hear that you've been using DEGIRO for years and continue to find the platform reliable. 😊 We highly value long-term customers, and we're pleased that your experience with us has remained positive over time.
Kind regards,
DEGIRO
Avoid in UK, the AutoFX fees are a blatant rip off
I've been with Degiro for over 5 years and I opened an account with Charles Schwab UK for the following reasons:
a) They lost my deposit. How can you lose a deposit? How is this even technically possible? It took me SEVEN months and OVER 100 emails to be reimbursed for this deposit. What a waste of my time.
b) Degiro UK customers can't have a subaccount in USD which means their AutoFX fees kill you. Example: Buying just 150 META shares costs over 200 USD with Degiro UK - the same purchase is SEVEN USD with Charles Schwab. What an unbelievable rip off. So in total a round turn of 150 META shares costs you at Degiro UK over 400 USD and 14 (yes, FOURTEEN) USD with Charles Schwab.
c) Customer service was always very responsive but I was also classified as a VIP customer with over 0.5m GBP in the account
Execution (buying/selling) was always flawless. But you don't have access to the extended trading hours, which means you can't buy/sell besides the main trading hours. Which you can with Charles Schwab. This is great to make money during earnings season.
2026年7月2日
自発的なレビュー
DEGIRO からの回答
Hello Lial,
Thank you for taking the time to share your detailed feedback.
We're sorry to hear that your experience did not meet your expectations, particularly regarding the handling of your deposit and the time it took to resolve the situation. We understand how frustrating this must have been and appreciate you bringing this to our attention.
We also recognize your concerns about AutoFX costs and the availability of certain account features and trading options. Feedback like yours is valuable, as it helps us better understand what matters most to our clients.
At the same time, we appreciate your positive remarks about order execution and the responsiveness of our customer service team.
If there are any outstanding concerns you would like to discuss further, we encourage you to reach out through our official Service Desk channels so we can review your situation in more detail.
Kind regards,
DEGIRO
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。