DELAGeM ロゎ
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DELAGeM レビュヌ 17

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TrustScore 5段階評䟡の2.5

2.5

宝石店
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䌁業情報

  1. 宝石店
  2. コスチュヌムゞュ゚リヌ店

圓該䌁業による蚘述

DELAGéM is your ideal jewelry store. We have over 500 models of all styles of jewelry – from classic pearl earrings, to anklets and popular crystal jewelry.

連絡先

2.5

期埅以䞋

TrustScore 5段階評䟡の2.5

17件のレビュヌ

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5぀星のうち1の評䟡

Total scam

Total scam! About 2 weeks before Christmas I came across an ad on Facebook for these beautiful Hummingbird ornaments, saying delivery beforeXmas (I know. Red flag.) The website is set up in a way that when I tried to check out my cart, new offers kept popping up. I tried to just exit but instead ordered 23 more ornaments! There was no option to cancel. I reached out to customer service. We sent about 20 emails back no forth, talking to a different person each time. They offered a$5 refund. Then a $12 refund. But after warning them that I would report to my bank as fraud, then they refunded the entire amount of $121. I left it at that. 2 weeks go by and the ornaments come. The ornament is so fake and not at all what was in the picture! Thank goodness they were free. I wouldn't have paid $5 for it.
Stay away from this site. Its a total scam.
I wish I could upload the pictures!

2026幎1月3日
自発的なレビュヌ
5぀星のうち1の評䟡

If I could give this company a -0 I


If I could give this company a -0 I would. The hummingbird ornament looks nothing like the picture, it’s a cheap piece of plastic with hummingbird pictures. Buyer beware of this company!!

2025幎11月28日
自発的なレビュヌ
DELAGeM ロゎ

DELAGeM からの回答

Hi
You have clearly mistaken us for someone else. We do not sell ornaments; we sell jewelry. We do not offer a product like the one you describe.

5぀星のうち2の評䟡

Beautiful earrings, could ensure safer packaging

The earrings are very nice, but the packaging was done very carelessly. The wrapping was decent but when I opened the box, the earrings were just floating around in the box and the pearls had some minor scratches from rubbing against one another. The scratches weren’t bad enough to warrant a return, but it just dampened my excitement.

2024幎3月6日
DELAGeM ロゎ

DELAGeM からの回答

Hello, dear Sue. Thank you for your feedback. We're truly sorry that your experience with DELAGéM has left you disappointed.

We'll be reaching out to you via email to offer compensation options for the inconvenience caused.

Unfortunately, the packaging of the Les Meres brand, from which you ordered earrings, is designed in such a way that the earrings are indeed loosely placed in the pouch within the box and not secured.

We will certainly consider what we can add to the Les Meres packaging to ensure that the jewellery is secured during transportation. We always strive to package orders as carefully as possible.

5぀星のうち1の評䟡

Bad exsperence with Delagem

Bad exsperence with Delagem. I didn‘t received the parcel yet. I am still waiting for delivery.

2023幎12月4日
DELAGeM ロゎ

DELAGeM からの回答

Good afternoon, Margareta.
I am very sorry to hear that your experience with Delagem is not pleasing to you.
Your order was shipped the day after it was received and you received a tracking number immediately.
Your order was later returned labeled "wrong address". We have written to you about this immediately and are waiting for you to clarify your address.
We did our best to ship your order as quickly as possible. However, we cannot be responsible for the correctness of the data in the order and the speed of the couriers.
We are very much looking forward to your reply with the correct delivery address.
Inessa

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