Delhicious レビュー 2,090

Delhicious からの回答

3日前

Hi Julie,

Thank you so much for your wonderful review! We are thrilled to hear that our products are helping your skin, scalp and hair. Your feedback means the world to us and it helps other customers make informed decisions.

We're constantly working to improve and provide the best experience, so please don’t hesitate to share any thoughts or suggestions you have in the future. We’d love to hear from you again anytime!

Best regards,
Marie

Delhicious からの回答

3日前

Hi Melodie,

Thank you for sharing your positive feedback! We’re so happy that you like our Rich Roots haircare range and the products are helping your hair feel softer and hydrated. Your review is a big help to our team and future customers. If there’s anything else you love about the products (or anything you think we can improve), we’d really appreciate hearing about it.

Feel free to review any other products you've purchased from us - your thoughts are always appreciated. Thanks again for your support!

Cheers,
Marie

Delhicious からの回答

4日前

Hi,

I hope you're well and I'm sorry to hear about your experience. Regarding your feedback on our balms - they are 100% natural and poured by hand and therefore the colour/consistency can vary from batch to batch which is normal and the benefits are not affected by this. As the team were unable to see anything unusual on the images, they felt it best to physically inspect the item and of course would replace the item for you at no cost.

If you'd like some further support please do send an email, addressed to myself and I will personally pick this up. Apologies again for your experience, your feedback is valuable and will of course help us to improve and we’re always on hand to help.

All the best,
Marie

Delhicious からの回答

4日前

Hi Nick,

Thank you for sharing your positive feedback! We’re so happy that our products met your expectations. Your review is a big help to our team and future customers. If there’s anything else you love about the products (or anything you think we can improve), we’d really appreciate hearing about it. Thanks again for your support!

Cheers,
Marie

Delhicious からの回答

4日前

Hi Ummara,

Thanks for sharing your feedback. I've had a look at this for you and can see you were advised to email the support team to help with your query which is the standard approach we follow. To give you some more context, our online chat function is available throughout the day to help customers with product and routine advice. They are not able to help with post-purchase support as this would require more details as well as an email trail for full cycle support. If there's anything further you need support with please feel free to reach out anytime. Our response times are quick and generally your email will be handled within hours.

All the best,
Marie

Delhicious からの回答

4日前

Hi,

Thanks for taking the time to leave your feedback. We’re really sorry to hear that our lotion didn’t work for you and that you felt dismissed during your conversation with our support team.

We appreciate you sharing your honest experience about both the product and the way your feedback was handled and this has been shared wider internally. I also wanted to take this opportunity to provide you with some context on the specific product which you were not happy with. Our lotion has been specifically formulated for customers with eczema and psoriasis and with this in mind, it is designed to hold some moisture at the skin surface. Ingredients such as Shea butter intentionally form a barrier to reduce water loss and hence, I understand the feeling you've described. Generally, these types of products are specially formulated for very dry or problem skin and are heavier by design as they prioritise protection over a synthetic/cosmetic finish. I hope this helps a little to clarify.

Nonetheless, we truly value your support and if there's anything further we can help or guide with, please feel free to reach out.

Best regards,
Marie

Delhicious からの回答

4日前

Hi Emma,

Thank you so much for your amazing review of our Rich Roots haircare products! We are so happy to hear that these have helped calm your scalp psoriasis. Your feedback not only brightens our day but also helps future customers make the right choice.

If you ever have any other thoughts to share on the product, or on any others you’ve tried, we’d love to hear them! Your reviews have a huge impact, so feel free to keep them coming. We truly appreciate your support!

Best regards,
Marie

Delhicious からの回答

5日前

Hi Angela,

Thank you for your review - we really appreciate you taking the time to share your first impressions! We're glad to hear everything's gone smoothly so far, and we hope our Migh-Tea Moisture Balm continues to meet your expectations and helps your daughter. If you ever have any questions or need support along the way, we're always here to help.

We’d love to hear how you get on over time, so feel free to update your review or share your experience again down the line!

Warm regards,
Marie

Delhicious からの回答

5日前

Hi Maddie,

I hope you’re well and thanks for your feedback. From what you've described it seems some natural crystallisation has taken place which is not uncommon with our range given the nature of our unique natural formulations. I believe your purchase was made via another channel, please do continue to liaise with them for support.

All the best,
Marie

Delhicious からの回答

5日前

Hi Gehad,

Thank you so much for your amazing review of our products! We are so happy to hear that they are exceeding your expectations. Your feedback not only brightens our day but also helps future customers make the right choice.

If you ever have any other thoughts to share on the products, we’d love to hear them! Your reviews have a huge impact, so feel free to keep them coming. We truly appreciate your support!

Best regards,
Marie

Delhicious からの回答

5日前

Hi Margaret,

Thank you for your review - we really appreciate you taking the time to share your first impressions! We're glad to hear everything's gone smoothly so far, and we hope our Migh-Tea Moisture Balm meets your expectations and helps your daughter. If you ever have any questions or need support along the way, we're always here to help.

We’d love to hear how you get on over time, so feel free to update your review or share your experience again down the line!

Warm regards,
Marie

Delhicious からの回答

5日前

Hi Giuseppe,

A huge thank you for leaving such a glowing review! We are so happy to hear you like our products. Your feedback means so much to our team, and we are grateful for your support.

If you have any thoughts on how we can improve or any particular products you want to shout out about, feel free to leave another review. We always enjoy hearing from you! Thanks again, and we look forward to hearing more from you soon.

Best,
Marie

Delhicious からの回答

5日前

Hi Manj,

Thank you for sharing your positive feedback! We’re so happy that our products met your expectations and suit your dry skin. Your review is a big help to our team and future customers. If there’s anything else you love about the products (or anything you think we can improve), we’d really appreciate hearing about it.

Feel free to review any other products you've purchased from us - your thoughts are always appreciated. Thanks again for your support!

Cheers,
Marie

Delhicious からの回答

5日前

Hi Diane,

We’re so grateful for your review! It’s fantastic to know that our products have made such a positive impact. We truly value your support. If you have any particular favourites from our collection, we’d love for you to share your thoughts on those.

Your reviews not only make our day, but they also help other customers find exactly what they’re looking for! Feel free to leave another review anytime - we look forward to hearing from you again!

Best wishes,
Marie

Delhicious からの回答

5日前

Hi Jenna,

Thank you so much for your wonderful review! We are thrilled to hear that you like our Rich Roots haircare range and it's helping your hair feel healthier. Your feedback means the world to us and it helps other customers make informed decisions.

We're constantly working to improve and provide the best experience, so please don’t hesitate to share any thoughts or suggestions you have in the future. We’d love to hear from you again anytime!

Best regards,
Marie

Delhicious からの回答

2026年5月1日

Hi Gillian,

A huge thank you for leaving such a glowing review! We are so happy to hear you like our products and company. Your feedback means so much to our team, and we are grateful for your support.

If you have any thoughts on how we can improve or any particular products you want to shout out about, feel free to leave another review. We always enjoy hearing from you! Thanks again, and we look forward to hearing more from you soon.

Best,
Marie