Delicate Leather レビュー 245

I ordered 3 items two showed up the third ? stolen the company gracefully are sending a new item out at no charge. Note the item I did receive is fantastic quality.
I am very impressed.

The customer service has been great. Shortly after placing my order, they informed me the item was out of stock, but were very kind and responsive, offering a replacement item and partial refund. Once the item arrived, it was very high quality.

Customer service is responsive
Helped me realize my error
Got everything I needed!

Excellent service! The shipping was exceptional. I plan on ordering other items in the future.👍🏽

I bought a heated seat cover for the rear seat. Shipping was quick and installation was a breeze. No instructions but it was fairly straightforward. The quality is great and it matches the interior really well. The heating is quick and feels great.

I ordered a leather bag for a specific set of documents and found the perfect one in beautiful dark brown leather. I was so impressed at the bag and the price that I ordered three more for friends with the same needs. They use them all the time. Very high quality.

I just recently got a new BMW and without delicate leathers seat cushion I don’t think I’d enjoy riding in my new car nearly as much. Their customer service and attention to detail is second to none. HIGHLY RECOMMND.

Delivery was fast and the product delivered as well!

I ordered a center console armrest for my bmw. Turns out it didnt fit my car at all and found it was very cheap quality. However, they did refund my money without having to send back the product. I thought that was very good of them.

I ordered the sun visor and it came in correctly but I found that the other sun visor option should have been ordered instead.

I contacted customer service and they were exceptional to help correct my mistake.

Despite that I didn't even get to cherish the product as I would have loved to since my car was declared a total loss after only having it for two weeks. I appreciate the customer service provided by the brand because that's what makes a company stand out is when they take care of the consumer. I would definitely order again from delicate leather and would 100% recommend them to anyone interested in upgrading their steering wheel cover and providing their car with a much luxurious style. Thank you greatly!

Beautifully constructed and comfortable cushion. Thanks very much!!

I ordered all three sizes of trunk organizers for my Husbands' Jeep for Christmas. We had a fairly substantial issue with one of the organizers. I wrote to customer service, and they were very responsive and handled the problem immediately. The service and quality were so good, I ordered a steering wheel cover too. It is perfect, and he is so happy with the products. High quality and beautifully designed. I will order from this company again.

I recently ordered a steering wheel cover from this company. The quality seems to be decent enough but unfortunately they sent me the wrong item. Upon asking for a replacement they told me I would be required to first leave a review. So here it is. Hoping to receive the product I actually ordered soon.

Extremely satisfied with the customer service from Dedicated Leather. They responded very fast within 24 hours of any question I had in my email. The return policy of an item exchanged was very easy. I would definitely buy from again.

I placed an order with them for a leather steering wheel cover. I received the item before it was expected. I did have a small issue and customer service was excellent!! I would definitely recommend them.

Ordered a Polarized Sun Visor Sunshade Extender. It arrived in a plastic outer shipping bag with no packing or manufacturer wrapping on the product inside. The product literally looked like someone just found one sitting around and randomly threw it in a bag. It was just pure luck there was no damage during shipment. There was no invoice, no packing slip, and no owners guide inside the package. The return address on the package was listed as "Mr. Chung". It would have been a nightmare to return witout any documentation. They contacted me to post a review which I did, and, to no surprise, my negative review did not show up on their website. The ONLY reviews on their website are 100% positive. You may draw your own conclusions from that. Their website looks professional, but their fulfillment and shipping operation is completely unprofessional in every way. Be very wary of purchasing from this website!

We got off to a rough start because of my bank withholding funds. However, they contacted me and got things straightened out. I bought a steering wheel cover for my Fored Explorer ST the cover is excellent quality, perfect fit, and exactly what I was looking for.

If I needed another steering wheel cover or car products, I would start looking here first.