Delivita Ltd ロゎ
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Delivita Ltd レビュヌ 

440
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TrustScore 5段階評䟡の4

4.2

庭園
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5぀星のうち5の評䟡

Great product, bought the wood fired oven, once semi mastered it's a great oven. The temp on outside gets a hotter than expected from the videos although at 80 degrees it's safe to touch. The colour w... もっず芋る

5぀星のうち5の評䟡

Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... もっず芋る

5぀星のうち1の評䟡

I have recently had an issue with my oven as the base has cracked, so contacted Delivita for some assistance on the issue under the 5 year warranty that the oven came with when purchased. I was told t... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Excellent customer service. I called hoping they would price match a pizza oven I had seen on John Lewis website but JL couldn’t deliver in time
 I was told the item on JL was the old model, they... もっず芋る

䌁業情報

  1. 庭園
  2. バヌベキュヌ堎
  3. 料理教宀
  4. 食品機械提䟛業者

圓該䌁業による蚘述

DeliVita is a British brand specialising in high-quality, handcrafted wood-fired pizza ovens. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, DeliVita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. DeliVita also offers a range of accessories to enhance the cooking experience.

連絡先

4.2

ほが満足

TrustScore 5段階評䟡の4

440件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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ネガティブなレビュヌの 60に回答しおいたす

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4.2

すべおのレビュヌ

(440)

過去12か月のレビュヌ数: 48件

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5぀星のうち5の評䟡

Great product

Great product, bought the wood fired oven, once semi mastered it's a great oven. The temp on outside gets a hotter than expected from the videos although at 80 degrees it's safe to touch. The colour we opted for sn Emerald green although the actual colour is more British Racing Green which is fine. Great communication through email and all products made to a high British standard.

2024幎9月9日
5぀星のうち3の評䟡

Delivered damaged & items not as described.

DPD driver dropped the pizza oven and we didn’t notice it until after the 48 hours had passed as the box wasn’t damaged. Which begs the question whether it was damaged by DPD of delivita. We then couldn’t raise it as an issue because they cover themselves for damage under the warranty.
The paintwork is patchy on the outside, the glue has started to break down inbetween the outer shell & the all weather cover isn’t waterproof. And despite someone getting back to me very quickly to reassure me when I questioned the integrity of the pizza oven due to the damage, we have felt rather disappointed overall with our experience.
It’s a great pizza oven and we have enjoyed using it so far but a little disappointed with some of the quality of the items. Hense my 3 star review.
Other people may not have the same experience and it seems we may have just been unlucky. But we just feel like they washed their hands of it once it had been delivered and that to me isn’t what customer service is all about.

2024幎8月19日
5぀星のうち1の評䟡

lacking in customer service

I ordered some dough balls but somehow their website picked up my old postcode on the delivery address. The rest of the address was correct, just the incorrect postcode.
The delivery was due for 1pm on a Friday. The delivery driver kept sending texts saying he was running late. I waited in my house all afternoon and nothing arrived. I checked with the delivery company and the status of the delivery was “refused”.
I attempted to contact the delivery company and Delivita several times. On Monday Delivita finally replied and told me that the delivery driver had attempted to deliver the parcel to the “postcode “ which was standard procedure. I told them that made no sense as the address clearly didn’t match the postcode. Why didn’t the delivery driver contact me when delivery was refused the same way he’d been contacting me to advise he was delayed several times.
Ultimately Delivita were not interested, said the goods were perishable so had been disposed of and offered no refund or discount off next order or any gesture of goodwill. I just have to suck it up and take the £30 loss.! Nice attitude guys!

2024幎8月1日

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