I think overall, Dermatica, is good but the only thing I do not like is that you never stick with the arranged despatch date. Money is withdrawn from customer accounts at least 5 days before the arran... ãã£ãšèŠã
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Following breast cancer treatment the hormone blockers and chemo left my skin looking very old. Within weeks even my husband has noticed my skin is less patchy and rough. I had tried non prescription... ãã£ãšèŠã
Lure you in to a âconsultationâ online, takes ages to complete and asks for all your contact details. Then at the end they want money and a continuous payment authority subscription without telling yo... ãã£ãšèŠã
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Iâve been a customer since 2022, and always had a great experience. Recently, my latest formula didnât arrive so I reached out. It was Good Friday evening when I contacted Dermatica, so really didnât... ãã£ãšèŠã
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Dermatica's online service offers fast, easy and affordable access to prescription skincare treatment and aftercare. Our expert dermatology team will analyse your skin to determine the best treatment to achieve your skincare goals.
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London, è±åœ
- help@dermatica.co.uk
- dermatica.co.uk
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Iâm very pleased with the results of myâŠ
Iâm very pleased with the results of my skin so far, Thank you Dermatica
Following breast cancer treatment theâŠ
Following breast cancer treatment the hormone blockers and chemo left my skin looking very old. Within weeks even my husband has noticed my skin is less patchy and rough. I had tried non prescription options and they were expensive and didnât work. Thank you for making me feel happy again x
I was sceptical at first
I was sceptical at first, I've tried many acne creams, but I can honestly say, hand on my heart that this is the best treatment I have ever had. Once you are past the purging stage, and again, I'll be honest, its hard going, and you do need to persevere with it, you'll begin to see rapid results, as long as you use the cream correctly. I am amazed at how clear my skin is now. The service provided is amazing, catered to suit your personal needs, I am so impressed. The price is very reasonable too..£25 per month for peace of kind, and beautifully clear skin.
Fast and professional
I had a great experience with this company. The communication was smooth, and everything arrived exactly as expected. Highly recommend!
Second time I've used Dermatica
Second time I've used Dermatica, although the first time was a few years ago.
Excellent products, which really do make a difference, and very easy to deal with.
Excellent service from Tiffany on theâŠ
Excellent service from Tiffany on the Customer Services Team. She was patient, friendly and kind as I had to update my payment method as well ad adjusting the delivery date to accommodate my needsð
delayed despatches
I think overall, Dermatica, is good but the only thing I do not like is that you never stick with the arranged despatch date. Money is withdrawn from customer accounts at least 5 days before the arranged despatch date but products are never despatched on time. Sometimes there is a 10-day gap between the date of withdrawing money and delivery of the goods.
i am happy with the cream
i am happy with the cream , it really helping my skin discoloration and small wrinkles.
really good price for cream. 25£ month
however responses by the team are slow or not followed by your requirements.
it takes 10 calender days for cream to deliver, which is too long and i was without the cream for 7 days, so be aware of time delay since the creams are made for you.
I canât recommend Dermatica highlyâŠ
I canât recommend Dermatica highly enough! From the moment I signed up, the experience has been seamless and professional. The team really takes the time to understand your skin and creates a personalized treatment plan that actually works. Over the past few months, Iâve seen a dramatic improvement in my skin â itâs clearer, smoother, and healthier than ever. What really sets Dermatica apart is the support and guidance they provide; they answer every question promptly and genuinely care about your results. If youâve struggled with skin issues or are looking for a solution thatâs tailored to you, Dermatica is hands down the best choice. Truly life-changing!
Miracle in a little bottle
Dermatica has done wonders for my very sensitive and highly stubborn skin, I have dealt with pre-teen and adult acne for 25+ years. My battles were constant. I tried high street affordable and expensive brands but nothing quite âsolutionisedâ my problems. After finding Dermatica and using the pre-screen consultation checks to get the best formula for my skin, I was amazed at how my skin loves Dermatica and how well it has taken to it. Now I can confidently say that my skin is more youthful, glossy, clean and clear with improved texture! I look in the mirror and can finally ditch makeup to feel more natural and confident, itâs been a life changing experience.
Have been struggling with my skin andâŠ
Have been struggling with my skin and was in need of some professional help.
Dermatica is easy to use, completed a short questionnaire and this was reviewed by one of the team. Great information given with treatment. Treatment plan easy to follow. Seeing improvement and skin clearer , will continue to use and get advice. Good value for money when I think how many products I have bought and tried which did not suit my skin and have been wasted .
Enjoying the results already.
The best dermatologist i ever interactâŠ
The best dermatologist i ever interact with. The treatment was absolutely brilliant,real results in 1st week.
Am absolutely impressed.
I only have about a months experience
I only have about a months experience. Too early to comment on results. I am quite hopeful
Great experience and quick resolution
Iâve been a customer since 2022, and always had a great experience. Recently, my latest formula didnât arrive so I reached out. It was Good Friday evening when I contacted Dermatica, so really didnât expect a response until after the bank holiday weekend. I heard back the same night, and a new formula has been approved and dispatched already. Emma kept me informed throughout the process, and Iâm so impressed.
Always 5 star customer service reallyâŠ
Always 5 star customer service really fast responses and really friendly people who reply keeps my skin in check and has done for years, when I realised my skin needed medicine to stay in control of it I was dreading the go experience trying to get what I needed but this is so much easier and works so well, I love that you can pause the subscription when needed as I tend to not go through as much as gets sent out there's plenty of product in every prescription for the allocated time frame, thankyou xxxx
Th product recommended by theâŠWill recommend
Th product recommended by the dermatologist worked perfectly well, clearing up my acne & dark spot.
I had problems with my skin
I had problems with my skin, and as promised... it worked a treat. Thank You!
Dermatica team give me quick service.imâŠ
Dermatica team give me quick service.im so satisfied about service.they send me early delivery.
Thanks dermatica team
Straight forward
Straight forward. Good customer service tailored to skin complaint. I have noticed an improvement in my skin. Will keep using
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I have been using Dermatica since 2021âŠ
I have been using Dermatica since 2021 and a longstanding customer. It used to be outstanding. But using Royal Mail as their courier means I am simply not getting my prescription. They advertise on their website that treatment arrives within 1-3 days of dispatch. I have been waiting for 11 days. They have organised a replacement but told me it may take up to 10 days because of Royal Mail delays. I was also told that they would expedite the dispatch and send a notification, but I havenât yet received this.
They donât make the delays clear on their website (still claiming 1-3 day delivery). Itâs frustrating that I am potentially 20 days without my prescription.
I appreciate itâs out of their hands, but I find it shady that they are still making claims on their website around delivery that we all know they canât keep.
Change the courier or customers will, frankly, leave.

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