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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I live out of state and contacted Designer Eyes and made contact with a wonderful sales person Nancy. She is a “ Rock Star”…went over and beyond to assist me purchasing frames. She ensured I was able... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service and product knowledge on their Dita line. I’m very happy with their service and great prices! I highly recommend anyone who would like to purchase designer sunglasses from them. I wo... もっと見る

5つ星のうち1の評価

customer service was awful. Glasses haven't shipped yet and it's day 8 of BUSINESS DAYS of processing. They're just sitting in pre shipment. When you're paying $500+ dollars out of pocket for glasses... もっと見る

企業が回答しました

5つ星のうち2の評価

I recently purchased designer eyeglasses at the Retail Store Designer Eyes Aventura Mall, here is the summary of my experience: The Positive: * Large Selection of Designer frames and Sun... もっと見る

企業情報

  1. 眼鏡卸業者
  2. 衣料品店
  3. サングラス店

さまざまな外部ソースから提供された情報

Retailer of designer sunglasses, eyeglasses and optical prescriptions. Including Cartier, Dita Eyewear and Jacques Marie Mage. Authentic & Authorized Retailer


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

279件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

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5つ星のうち2の評価

They are made cheap,

2024年9月18日
Designer Eyes ロゴ

Designer Eyes からの回答

Hello,

Thank you for sharing your feedback.

We work very hard to ensure that we exceed our clients expectations. In which we promise to always deliver high-end quality and authentic products.

We ask that you please contact us directly to speak more about this and resolve any disappointment you may have at this time.

Best regards,
Customer Support

5つ星のうち5の評価

Amazing Experience

Shipment came in a timely manner. Glasses were authentic and beautiful. Glasses were hard to find at Gucci but, this company had them!!! I am amazed at the customer service and quality. I would reccommend to anyone to check them out...

2024年5月17日
Designer Eyes ロゴ

Designer Eyes からの回答

Hello!

Thank you so much for sharing!

Your commitment as a customer is much appreciated. We look forward to serving you again in the future!

Best Wishes,
Customer Support

5つ星のうち5の評価

Black Friday big discount

Great pricing and can’t with free cleaning gift! I paid $180 for $250 glasses.

2023年11月28日
Designer Eyes ロゴ

Designer Eyes からの回答

Hi there!

It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our products/services.

We hope to see you back soon!

All the best,
Customer Support

5つ星のうち5の評価

Excellent service

Excellent service. Great packaging and fast delivery.

2023年10月19日
Designer Eyes ロゴ

Designer Eyes からの回答

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Best wishes,
Customer Support

5つ星のうち5の評価

Good prices and reliable shipping

Good prices and reliable shipping. Very trustworthy.

2023年5月18日
Designer Eyes ロゴ

Designer Eyes からの回答

Hi there!

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Warm regards,
Customer Support

5つ星のうち1の評価
Designer Eyes ロゴ

Designer Eyes からの回答

Hello!

We sincerely apologize for any inconvenience at the moment.

Please note, we do not sell fake/counterfeit items. All of our items are 100% authentic, as we take pride in being an authorized reseller. As well as we provide the official authentication card with each product. We are sorry for any misunderstanding at this time.

Please do not hesitate to contact us directly if there's anything else we may do for you. We are here to always help!

All the best,
Customer support

5つ星のうち5の評価

I live out of state and contacted…

I live out of state and contacted Designer Eyes and made contact with a wonderful sales person Nancy. She is a “ Rock Star”…went over and beyond to assist me purchasing frames. She ensured I was able to get the extended sale price for the frames , which are high end , and typically. can cost almost 1 thousand…I got them for $350…thanks to Nancy. Holla at her…❤️✌🏾

2023年5月31日
自発的なレビュー
Designer Eyes ロゴ

Designer Eyes からの回答

Hello!

We’ve passed your wonderful review onto our team at Designer Eyes in Brickell. Thanks so much for taking the time to leave a review about our shining star, Nancy! Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!

Best Wishes,
Customer Support

5つ星のうち1の評価

OnE WORD !HORRIBLE!

2023年2月21日
Designer Eyes ロゴ

Designer Eyes からの回答

Hello there,

We’re sorry to hear you had a negative experience with us. We take all feedback seriously and are always looking for ways to improve. If you wouldn’t mind, could you please let us know what specifically didn’t meet your expectations? Please feel free to contact us directly, as we’d love the chance to make things right.

Best Regards,
Customer Support

5つ星のうち5の評価

Wonderful products and great customer…

Wonderful products and great customer service. I love how fast my shipping was and the product was nicely packaged. Very pleased with pricing.

2023年2月3日
Designer Eyes ロゴ

Designer Eyes からの回答

hello!

Thank you so much for sharing!

Your commitment as a customer is much appreciated. We look forward to serving you again in the future!

Best Wishes,
Customer Support

5つ星のうち5の評価

Excellent 👌 service

Excellent 👌 service. I love me new sunglasses. Totally satisfied with the product.

2023年4月25日
Designer Eyes ロゴ

Designer Eyes からの回答

Hello!

Your commitment as a customer is much appreciated. We look forward to serving you again in the future!

Best Wishes,
Customer Support

5つ星のうち1の評価

Never got my glasses

Never got my glasses, never got a response back, had to deal with my credit card. Horrible customer service
P.S. nobody ever contacted me with any solution since January. I had to resolve this issue through my credit card. I waited for a month! I left followed up messages, and nothing!

2023年1月20日
Designer Eyes ロゴ

Designer Eyes からの回答

Hello,

Thanks for sharing.

We are very sorry to hear about all the inconvenience. Our system shows that we had an ongoing conversation regarding your missing order, via email and over the phone as well. In which, you completed an Affidavit and an investigation was filed with the shipping carriers. After the investigation, we contacted you directly and provided you with the final solution.

We are very sorry that you are feeling this way, but we do believe in providing our 100% support and assistance. Please let us know if you feel there is something more we may do for you.

All The Best,
Customer Support

5つ星のうち5の評価

Great experience !!

Great experience !!
Fast delivery !!!
Really love my sunglasses

2023年4月7日
Designer Eyes ロゴ

Designer Eyes からの回答

Hello!

Thank you for your valued business. We value your trust and confidence in us and sincerely appreciate you!

All The Best,
Customer Support

5つ星のうち5の評価

Great service

Great service. Fast delivery

2023年4月3日
Designer Eyes ロゴ

Designer Eyes からの回答

Hello there,

Thank you for your purchase from Designer Eyes. Please let us know if we can do anything else for you!

Best Regards,
Customer Support

5つ星のうち5の評価

Great selection of authentic designer…

Great selection of authentic designer frames. Prescription lens process takes a little longer than usual, but overall I’m very pleased with my new eyeglasses! Shipping consisted of quality/substantial packaging & my glasses arrived damage-free. Be prepared for 10-15 day wait, otherwise A+!!

2023年3月18日
Designer Eyes ロゴ

Designer Eyes からの回答

Hello Benjamin,

Thank you for sharing.

We apologize that the prescription process took longer than expected. We promise to create and deliver world class quality and services, and we sincerely appreciate your patience with us to fulfill our commitment.

Please let us know if there's anything we may do for you.

The Best,
Customer Support

5つ星のうち5の評価

Good seller

The price was fair and the item was packed securely and nicely.

2023年3月9日
Designer Eyes ロゴ

Designer Eyes からの回答

Hello,

Thank you for sharing your feedback.

We are very happy to hear that you enjoyed your recent experience with us. Please visit again soon!

All The Best,
Customer Support

5つ星のうち1の評価

customer service was awful

customer service was awful. Glasses haven't shipped yet and it's day 8 of BUSINESS DAYS of processing. They're just sitting in pre shipment. When you're paying $500+ dollars out of pocket for glasses you expect a great experience. Gone somewhere else. I've paid 1/5 the price and have had a way better experience.

2023年3月1日
Designer Eyes ロゴ

Designer Eyes からの回答

Hello Justing, thank you for your feedback; as a business, we like to hear our customers. Please note your order included a Prescription, and prescription orders take 5-7 business days to be processed. You can read our terms and conditions here https://www.designereyes.com/pages/free-shipping-and-returns. Your order shipped on the 7th business days, and even though we fulfilled our delivery promise, we understand your frustration when it comes to waiting for an expensive product. We apologize for any inconvenience, and we hope to have business again with you in the future.

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