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I live out of state and contacted Designer Eyes and made contact with a wonderful sales person Nancy. She is a â Rock StarââŠwent over and beyond to assist me purchasing frames. She ensured I was able... ãã£ãšèŠã
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Excellent service and product knowledge on their Dita line. Iâm very happy with their service and great prices! I highly recommend anyone who would like to purchase designer sunglasses from them. I wo... ãã£ãšèŠã
customer service was awful. Glasses haven't shipped yet and it's day 8 of BUSINESS DAYS of processing. They're just sitting in pre shipment. When you're paying $500+ dollars out of pocket for glasses... ãã£ãšèŠã
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I recently purchased designer eyeglasses at the Retail Store Designer Eyes Aventura Mall, here is the summary of my experience: The Positive: * Large Selection of Designer frames and Sun... ãã£ãšèŠã
Retailer of designer sunglasses, eyeglasses and optical prescriptions. Including Cartier, Dita Eyewear and Jacques Marie Mage. Authentic & Authorized Retailer
530 Sawgrass Corporate Parkway, 33325, Sunrise
4.1
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Designer Eyes ããã®åç
Hello Waldermar,
We apologize for any inconvenience. Furthermore, if you wish to return the item we will refund your account immediately.
I've been trying to reach out to get an item returned cause I don't like how it looks and no one picks up the phone, they've removed the customer support widget, and emails are never returned. I just want to return the item and be done with this company, CoolFrames will continue to get my patronage instead.
Edit; I recieved a response on here that misses the point. You guys have terrible customer service. No online widget, no one answers the phone, no one answers emails.
Designer Eyes ããã®åç
Hello Michael,
Please note you sent us the Request for return on Monday, December 7th at 10:13AM EST and Posted your review at 6:39 pm EST. We understand the frustration when you don't get an answer instantly, but we approve all requests for returns within 24 hours on business days. Requests sent on weekends are approved within 24 hours on the next business day. Please refer tou our website at https://www.designereyes.com/pages/returns for more information on Returns/Refunds. We would like to offer our most sincere apology if we didn't meet your expectations in a timely manner, and certainly hope to be of service in the near future!
Edit: We understand your concerns, we just talked on the phone, we approved your request within 24 hours. We again apologize but we have been assisting you as best as we can . But we appreciate your review, we will work tirelessly to make things right, faster, and easier.
Best Regards,
Customer Support
I really would like to order a pair Cartier glasses from your website but I am nervous about the authenticity of your items. Anyway that you were able to confirm that these items are real?
Purchase with caution. I returned my item simply because the sunnies were too large for my face. They refused to provide a refund on receipt and claimed sunnies were worn and damaged. Had them on for a whole of a minute before they were put in their box and shipped back ??? Never got a response or my money back
Designer Eyes ããã®åç
Hello Meri,
We truly apologize for the inconvenience. we submitted a full refund to your account, eventhought it took a month for us to receive. Most likely the frame got damaged during return shipment. Let us know if there is anything else we can assist you with.
I like this place they have plenty of designer shades thanks to their four payment plan I was able to get the glasses that I want
Price, shipping and service from Designer Eyes was excellent. I would happily buy from them again.
Iam extremely happy with my cartier purchase. at first I was fearful buying from somewhere other than the official Cartier website but I called Cartier Customer service and they recommended me this site and said they're authorized sellers. Shipping was extremely fast and I received the authorized Cartier handbook plus cleaning kit five stars all around.
I love my new glasses! Staff were great and took the time to make sure I was 100% happy with my purchase and that my prescription was perfect. Thank you!!
I do not recommend this page I made a large purchase my package never came to my house customer service does not help at all nor do they care to solve the problem they are scammers
Designer Eyes ããã®åç
Hello Joseph, Thank you for your feedback, we want you to understand you claimed your order lost the same day UPS claimed to deliver the package. We fastly proceeded with a UPS claim, and you sent us videos of your front entrance to use as proof. UPS claimed the package delivered at 5:02 pm, and the footage skips from 4:58 pm to 5:03 pm. Since unfortunately, we could not use this video as proof for misdelivery, and you purchased shipping protection for your order, we submit your case to Route Shipping Protection, and they are diligently working on your case. We understand the frustration and disappointment when a package is not delivered as expected, but we can assure everything will be solved within a few days.
Chic summer glasses for the sexy and entrepreneurial woman. These glasses are beautiful and ultra trendy!
Wow!
I got my prescription frame from them and my sunglasses and they have so much variety that I want to take all the store love it. Excellent custormer service, with the best selection of brands. Always ready to help you with any question. And if you want an exclusive frame they will get it for you.
Five star service. as well as the price, they provided my glasses as per the requirements. Delivered within the time period, and updates on manufacture and delivery. Highly recommended
Excelente servicio de óptica. Mireya me atendió y ayudó a escoger mis espejuelos fabulosos. Veo HD! Los recomiendo!
Nice upscale selection of glasses. My wife also did her Cartier RX glasses there and she is extremely happy with them. I highly recommend this place.
very good service, with professional people and they offer the best
Absolutely love my new frames! Great prices and so many fabulous brands.
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