I had a great experience with Trace Wendell and Dharma! His customer service was outstanding from start to finish. He was friendly, responsive, got back with me in a timely manner, and truly went abov... もっと見る
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レビュアーのコメントを見てみましょう
Dharma started charging us a $40 fee and when we inquired what it was, they indicated that it was a mistake. They said it would be updated in the next billing cycle. That was a few months back and t... もっと見る
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I've been with a competitor of Dharma's for over a dozen years, and each year they snuck in new fees and raised my existing rates. I finally gave up and looked around for an alternative. Dharma provid... もっと見る
企業が回答しました
We've only been with Dharma for a couple of weeks but, in that short time, the customer support has been top-notch. We asked a bunch of questions before signing up and they answered all questions pro... もっと見る
企業情報
当該企業による記述
Socially-responsible credit card processing solutions for any business. Dharma Merchant Services specializes in providing credit card payment solutions to small businesses and nonprofits. We sell Clover POS, terminals, payment gateways, and many other solutions to help your organization accept electronic payments.
Dharma Merchant Services - Commerce with Compassion
当該企業による記述
- Fair Pricing. Honest Practices. Doing the Right Thing.
- Business isn’t just about the bottom line — happy merchants make for a happy workplace. By cultivating a culture of commerce with compassion, we benefit our community of customers and partners as well as our employees. Combined with industry-leading pricing, Dharma is a perfect choice for small and mid-sized businesses who need to accept credit card payments.
No long term contracts!
Interchange-plus pricing with no surprises.
We'll provide a FREE cost comparison to ensure Dharma will be the cheapest solution for your business.
連絡先
3739 Balboa Street #105, 94121, San Francisco, 米国
- 866-615-5157
- info@dharmams.com
- dharmamerchantservices.com
4.4
優良
141件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best rates and customer service
Best rates and amazing, 2nd to none U.S. based customer support. Dharma is hands down the best!
2019年5月2日
自発的なレビュー
They are very supportive whenever I…
They are very supportive whenever I need help. Excellent customer service. They are also very competitive on pricing. I would recommend them to anyone.
2019年5月2日
自発的なレビュー
I like the mascot.
2019年5月2日
自発的なレビュー
Dharma customer service is excellent
Dharma customer service is excellent; great service at great price--and great company values.
2019年5月2日
自発的なレビュー
Highly Recommend
Excellent / responsive customer service. Friendly people that care about our business goals. Highly recommend.
2019年5月1日
自発的なレビュー
Excellent Company!!
Excellent, Never had any issues so far. It has been many many years with Dharma.
2019年5月1日
自発的なレビュー
Dharma is the best.
2019年5月1日
自発的なレビュー
Dharma has been great over the last few…
Dharma has been great over the last few years. I am very pleased with their customer service on the very few occasions I had to use them. They gave me competitive rates and during an analysis with another company who said they could beat Dharma's price, Dharma came back and matched that price as well. They have always done what they said they would do and that is refreshing.
My only complaint is not with Dharma themselves but with the processing network they use. The chargeback process is archaic and nearly impossible for a merchant to win, even with signed proof of delivery to the matched Credit Card billing address. The credit card processing industry in general is not doing enough to protect merchants from fraud. Again not a complaint with Dharma directly
2019年5月1日
自発的なレビュー
Dharma Merchant Services からの回答
Jordan, thanks so much for sharing your thoughts. We do agree with you that some aspects of the chargeback process can feel frustrating. With that in mind - we welcome a direct reach out at support@dharmams.com in the future for ANY chargeback related needs/concerns. We'll happily manage as much of the process as we can on your behalf. Thanks again for your review, and please let us know if you have any other requests or recommendations we can assist with!
Denieal Williams is one of the best…
Denieal Williams is one of the best support reps I have every worked with. Smart, friendly, professional, courteous, and forgiving. Please make sure her efforts don't go unnoticed - her mgr needs to know this. She is an asset to your team and co and makes up for many other areas your co is lacking. Thanks
2019年5月1日
自発的なレビュー
Dharma Merchant Services からの回答
Sadu,
We greatly appreciate your feedback - and we agree, Denieal is a wonderful employee and an important part of the Dharma team! Thank you very much for sharing your experience, we will definitely ensure that this is disseminated with her team and manager.
Per your remaining comment, we welcome any additional feedback into how we can best support you moving forward. We will reach out to you separately to learn more about your suggestions for improvement, and welcome further feedback about how we can better our merchant experience. Thanks again for being a valued Dharma client!
The Absolute Best
I had been with 4 other merchant services before finding Darhma. I have been with them for 8 years and would go nowhere else!
2019年5月1日
自発的なレビュー
Overall very happy
Overall very happy. I would appreciate more help with chargebacks.
Update: See how great they are. They replied immediately. Thank you and look forward to the help with the chargebacks.
2019年5月1日
自発的なレビュー
Dharma Merchant Services からの回答
Tracey, thank you very much for your review and for sharing your needs. We will be reaching out to you shortly to discuss our chargeback management options, and ensure that you're getting all of the assistance you need. Have a wonderful day!
Dharma Merchant Services is the best
Dharma Merchant Services is the best. Not only have they saved me thousands of dollars, their customer service is exceptional and they demonstrate a much needed conscious business model to the world. Work with Dharma Merchant Services, you will not be disappointed.
2019年5月1日
自発的なレビュー
Great customer service
Great customer service, great rates. Easy to set up, friendly customer service and even worked directly with Clover to get malfunctions units replaced. Highly recommended!
2019年5月1日
自発的なレビュー
Very helpful and knowledgeable
Very helpful and knowledgeable, resolved our issue quick.
2019年5月1日
自発的なレビュー
Our expenses reflect our values
Our expenses reflect our values. We will always choose a B Corp over others.
2019年5月1日
自発的なレビュー
Previously used First Data and Switched
Previously used First Data with Suntrust. Switched to Dharma. Transition was seamless. No issues at all. Staff loved the customer support. Honest people. Transparent. Better price and contract. Millions of times better than First Data.
2019年5月1日
自発的なレビュー
Simply a great company to deal with.
2019年5月1日
自発的なレビュー
Excellent
Excellent - no corporate machine - can speak to a human being always and have a responsive conversation!
All structure is set up well - no confusing process. Thanks v much
2019年5月1日
自発的なレビュー
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