Really happy with 2 out of 3 products . The hexa hours ring and the starlit enchant ring were just gorgeous but the celestial swirl ring was slightly disappointing in that it looked much more subst... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ive only ever had one issue with the company and they fixed it immediately. The postage was a bit slow on a separate package and they immediately tracked it down and reassured me and gave me any info... もっと見る
Had the ring from here less than two week, and the silver coating is already coming off, not worth the money paid, not happy at all. Beautiful ring it just last long before it has that tarnished look
企業が回答しました
I ordered two rings but sadly they weren't delivered although Yodel said they had been. I contacted Diamoray and their customer service was second to none. Very kind and helpful and sent another tw... もっと見る
企業情報
Luxury Without The Markup 💎
当該企業による記述
- Enjoy luxury craftsmanship at an accessible price, offering high-quality jewelry that shines without the inflated cost.
Free Returns & Exchanges 📦
Easy & Simple
Our return policy allows you to return your order for any reason within 30 days from delivery, and you'll receive a full refund, no hassle, no worries.
連絡先
3.5
まあまあ
153件のレビュー
ネガティブなレビューの 91％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had the ring from here less than two…
Had the ring from here less than two week, and the silver coating is already coming off, not worth the money paid, not happy at all. Beautiful ring it just last long before it has that tarnished look
2026年4月9日
自発的なレビュー
DIAMORAY からの回答
Dear Consumer,
Thank you for your message.
We are sorry to hear this has happened. This is not the experience we want for our customers.
To help keep jewellery looking its best, we recommend avoiding contact with water, perfumes, lotions, and cleaning products, as these can affect the finish over time. You can also view our Jewellery Care Guide here: https://www.diamoray.com/pages/jewelry-care
Please contact us at support@diamoray.com with your order details, and we will be happy to arrange a free replacement for you.
Looking forward to resolving this.
Best Regards,
DIAMORAY
Got my bing
Easy to prefer, came fast.
Packaging was disappointing.
But ring was amazing, beautiful and clingy!
Love it
2026年4月16日
自発的なレビュー
Nice rings but I ordered one in silver…
Nice rings but I ordered one in silver and Inreceived it in gold. Smaller that in the pictures but they are cutes
2026年4月7日
自発的なレビュー
DIAMORAY からの回答
Dear D L,
Thank you for your feedback.
We are sorry to hear you received the wrong color. Please contact us at support@diamoray.com so we can correct this for you straight away.
If the ring also feels smaller than expected, we can also help with an exchange if needed, including larger carat size options.
Looking forward to your response.
Best Regards,
DIAMORAY
Beautiful items
Beautiful items. Have lots of jewellery from Diamoray! Outstanding quality 👌
2026年4月8日
自発的なレビュー
5 star service as usual.
Ive only ever had one issue with the company and they fixed it immediately. The postage was a bit slow on a separate package and they immediately tracked it down and reassured me and gave me any info I needed. Complete trust in the company and the products are amazing!
2026年4月21日
自発的なレビュー
Really happy with 2 out of 3 products
Really happy with 2 out of 3 products . The hexa hours ring and the starlit enchant ring were just gorgeous but the celestial swirl ring was slightly disappointing in that it looked much more substantial in the product video but unfortunately in real life you have to search for the sparkle.
2026年4月11日
自発的なレビュー
Communication
Communication with the diamoray company was very helpful. When I asked the solution for my problems they answered me very quickly. The ring and the necklace were very beautiful!
2026年4月1日
自発的なレビュー
Gorgeous ring..
Gorgeous ring... bit large but love it.. Will order another..please do other coloured stones
2026年4月11日
自発的なレビュー
Such a good company and great customer service!
Such a good company with excellent customer feedback when I received only part of order they responded immediately to say sent out order in separate packages. The order was quick to be delivered and Wow I am so impressed. I had ordered before and have not been disappointed. The quality of the jewellery is fantastic and I take the jewellery on hols instead of my real diamonds.
2026年4月18日
自発的なレビュー
Amazing Service and Support
Amazing Service and Support, extremely fast!
Awesome products…highly recommend and will be purchasing again
2026年4月18日
自発的なレビュー
Excellent communication and resolve.
2026年4月17日
自発的なレビュー
I ordered from diamoray and did not…
I ordered from diamoray and did not received the order, but diamoray sent me a replacement free of charge
So happy with their services
2026年4月14日
自発的なレビュー
I love all your products I have 2 rings…
I love all your products I have 2 rings 1 pair of earrings and a bracelet I will be buying more from you 💕
2026年3月31日
自発的なレビュー
I love my ring
I love my ring, it’s beautiful, but I really wanted the triple diamond ring. I will keep checking to see if you get some more in. The offer that you have on is brilliant and it’s so easy to buy from you. Brilliant company to buy from
2026年4月4日
自発的なレビュー
The inserts looks plastic
The inserts looks plastic, no shine and very dull. Very disappointing.
2026年4月15日
自発的なレビュー
DIAMORAY からの回答
Dear Mandy,
This sounds very unusual and we're sorry to hear this.
Could you kindly contact us via email at support@diamoray.com with a photo of the inserts so we can look into this properly and provide a resolution for you.
Looking forward to hearing from you.
Best Regards,
DIAMORAY
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