A hiccup, made up for with pleasant customer service, and speed. I ordered a My weigh Maestro scale, it was in stock on the site, but the next day I received an apolgetic email that it would tak... ãã£ãšèŠã
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If anyone needs to learn how to online retail, ask this company. From the outset, the website is both clear and informative. All the information I needed to know was there, proper images and showing... ãã£ãšèŠã
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I ordered some Barista scales, recommended by another site. The Digital Scales Company webpage was very informative about the product, even making reference to how the scales were recommended on... ãã£ãšèŠã
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2 scales bought from this company. Both are fully functioning and reliable and come with guarantees. Lesson learnt - buy products from specialists in their domain, not from online retailers that sell... ãã£ãšèŠã
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Huge selection of digital scales for kitchen, commercial and industrial use from top quality brands - with our lowest prices ever!
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Units A6-A7 Withytree Farm, Broadway Road, GL54 5NT, Winchcombe, è±åœ
- 01352861111
- sales@digital-scales-company.co.uk
- digital-scales-company.co.uk
4.9
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The delivery time and customer serviceâŠ
The delivery time and customer service were both excellent. I ordered the wrong model and they got the correct model to me the next day. I couldn't have asked for better service.
2026幎5æ3æ¥
Digital Scales Company ããã®åç
Hello Eleanor,
Thank you so much for your kind review!
Weâre really pleased to hear that both our delivery service and customer support met your expectations.
Mistakes can happen when ordering, so weâre glad we could quickly get the correct model to you the very next day.
Your feedback means a lot to our team, and we truly appreciate your kind words and support.
Best wishes, Sue @ Digital Scales Company
The scales arrived in good time and inâŠ
The scales arrived in good time and in good condition.
2026幎4æ29æ¥
Digital Scales Company ããã®åç
Hello Phillip,
Thank you for your feedback!
Weâre so pleased to hear your scales arrived quickly and in perfect condition.
We really appreciate your support.
Best wishes, Sue @ Digital Scales Company
Absolutely exemplary customer service
Absolutely exemplary customer service. Replaced some faulty scales free of charge, 11 months after I bought them, no quibbles. Highly recommended.
2026幎5æ6æ¥
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Digital Scales Company ããã®åç
Hello,
Thank you so much for your kind review.
Weâre delighted we could help resolve the issue quickly and to your satisfaction.
Providing excellent customer service is very important to us, so your recommendation really means a lot.
Thank you again for your support!
Best wishes, Sue @ Digital Scales Company
Excellent scales and brisk delivery
2026幎4æ10æ¥
Digital Scales Company ããã®åç
Hello Ralph,
Thanks so much for your kind words!
Weâre really pleased youâre happy with the scales and that your order arrived quickly.
We appreciate your support and hope to serve you again soon.
Best wishes, Sue @ Digital Scales Company
Digital Scales Company ããã®åç
Hello Malcolm,
Thank you for your feedback!
Weâre glad you found the ordering process simple and the delivery fast and efficient. We really appreciate your support and comments.
Best wishes, Sue @ Digital Scales Company
Good scales
Good scales, does not measure liquid qty, my fault i didnt check this.
And little delay on delivery, ordered on a sat and expecting next day as paid for, didnt get until the tuesday, so no point in paying next day delivery, should have just paid standard.
So i feel a little misleading.
However scales ok and do job i need for.
2026幎3æ28æ¥
Digital Scales Company ããã®åç
Hello Rebekah,
Thank you for your feedback, weâre glad the scales are working well for you. We appreciate your understanding that theses scales do not weigh liquid quantities.
Weâre sorry for any confusion around delivery. As we dispatch orders Monday to Friday, weekend orders are processed on Monday, so next-day delivery applies from dispatch. Weâll look at making this clearer going forward.
Thank you again for your comments and for your feedback, it really helps us improve.
Best wishes, Sue @ Digital Scales Company
Great customer support!
Great customer service! I had an issue with the online payment system (nothing to do with digital scales company) where I had unkowingly paid for the order twice and someone from digital scales called me immediately to let me know and sort the issue! Products are as stated too.
2026幎3æ18æ¥
Digital Scales Company ããã®åç
Hello Danielle,
Thank you so much for your kind feedback!
Weâre really pleased we could quickly resolve the payment issue for you, and that youâre happy with the products.
We always aim to provide the best possible service, so itâs great to hear this reflected in your experience.
We truly appreciate your support!
Best wishes,
Sue @ Digital Scales Company
Good product and prompt follow up onâŠ
Good product and prompt follow up on the requests
2026幎3æ17æ¥
Digital Scales Company ããã®åç
Hello Charlie,
Thank you for your order and great 5 star review, it is really appreciated! Please do not hesitate to get in touch if we can help again in the future.
Best wishes, Sue @ Digital Scales Company
Excellent UK supplier
Great traditional service from a UK company! The scales were just what we needed at a really good price with ex-stock delivery. The bonus was the personal service that Digital Scales gave us! What more can you ask for?!
2026幎3æ12æ¥
Digital Scales Company ããã®åç
Hello Wendy,
Thank you so much for your kind words! Weâre delighted to hear that the scales were exactly what you needed and that you were pleased with the price and fast delivery.
Providing a personal, reliable service is something we take great pride in, so itâs fantastic to know that made a difference to your experience. Your feedback really means a lot to our team!
If thereâs ever anything more we can help with, please donât hesitate to get in touch, weâd be more than happy to assist.
Best wishes, Sue @ Digital Scales Company
Digital Scales Company ããã®åç
Hello Justin,
Thank you for your order and taking the time to leave great feedback on your scales and the fast delivery, it's really appreciated!
Please do no hesitate to get in touch if we can help in any way.
Best wishes, Sue @ Digital Scales Company
Came on time lovely service
2026幎3æ1æ¥
Digital Scales Company ããã®åç
Hello,
Thank you so much for trusting us with your order and for leaving a great review.
It is really appreciated!
Best wishes, Sue @ Digital Scales Company
Digital Scales Company ããã®åç
Hello Zoe,
Thank you so much for your kind words!
We're pleased to hear your order arrived quickly and that you had a positive experience with our customer service. We truly appreciate your support!
Best wishes, Sue @ Digital Scales Company
Excellent customer service
I had to contact this company about a set of scales we ordered from them less than 6 months ago which had one of its components fail. A replacement, under warranty, was sent out the same day, using an overnight courier.
Couldn't ask for better service than that.
2026幎2æ24æ¥
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Digital Scales Company ããã®åç
Hello Pat,
Thank you so much for your wonderful review!
Weâre sorry to hear you had an issue with the scales, but weâre really pleased we could resolve it quickly and get a replacement out to you straight away under warranty. Providing fast, trouble-free support is exactly what we aim for.
We truly appreciate your feedback and your business!
Best wishes,
Sue @ Digital Scales company
Great prices compared to other sites
Great prices compared to other sites, and items delivered safely and quickly
2026幎2æ20æ¥
Digital Scales Company ããã®åç
Hello Michael,
Thank you for your fantastic review!
Weâre delighted to hear that you were happy with the pricing on your Brecknell scales and that your order arrived safely and quickly. Providing competitive prices along with fast, secure delivery is something we work hard to maintain, so itâs great to know we met your expectations.
We truly appreciate your business and look forward to serving you again in the future!
Best wishes, Sue @ Digital Scales Company
Great purchasing experience.
Easy ordering on their website, fast delivery, well packaged quality product. Friendly thanks for your purchase message was a nice touch.
2026幎2æ13æ¥
Digital Scales Company ããã®åç
Hello Oliver,
Thank you for the wonderful feedback!
Weâre so glad you had an easy ordering experience and that your order arrived quickly and in perfect condition. It means a lot to hear that our thankyou message made a difference, too.
We truly appreciate your support and hope to serve you again soon!
Best wishes, Sue @ Digital Scales Company
Great little scale and fast shipping
2026幎2æ10æ¥
Digital Scales Company ããã®åç
Hello Karen,
Thank you so much for your kind words!
We're glad you're enjoying the scale and that it arrived quickly to your amazing Highlands address.
We truly appreciate your support and hope to serve you again soon!
Best wishes, Sue @ Digital Scales Company
FANTASTIC
It s a family business. Excellent HUMAN customer service. Prompt delivery by Royal mail. If you need scales- trust.
2026幎2æ5æ¥
Digital Scales Company ããã®åç
Hello,
Thank you so much for this amazing review!
As a family business, providing genuinely human customer service really matters to us, so your words mean a lot.
Weâre also glad to hear your order arrived promptly. Thank you for your trust and recommendation, we truly appreciate it!
Best wishes,
Sue @ Digital Scales Company
Very prompt from ordering to recievingâŠ
Very prompt from ordering to recieving the product and extremely accurate.
2026幎1æ30æ¥
Digital Scales Company ããã®åç
Hello Giles,
Thank you for taking the time to leave a review! Weâre really pleased to hear that you found the ordering process prompt and the pocket scales accurate. Your feedback means a lot to us, and we appreciate your support.
Best wishes,
Sue @ Digital scales company
2 scales bought from this company
2 scales bought from this company. Both are fully functioning and reliable and come with guarantees. Lesson learnt - buy products from specialists in their domain, not from online retailers that sell everything at poor quality with low postage fees.
2026幎1æ17æ¥
Digital Scales Company ããã®åç
Hello,
Thank you so much for taking the time to leave such a kind review! Weâre really happy to hear that both scales are working well and that youâre pleased with their reliability and guarantees.
As a scales specialist, we genuinely care about the quality of the products we supply, so itâs great to know that showed in your experience. We truly appreciate your support and your thoughtful feedback, it really means a lot to the team!
Best wishes, Sue @ Digital Scales Company
Excellent in fairness
Excellent in fairness. Early delivery and good customer support for business invoice.
2026幎1æ19æ¥
Digital Scales Company ããã®åç
Hello Anthony,
Thank you for your excellent feedback.
Weâre glad to hear you were happy with the quick delivery and our customer support, and we really appreciate you taking the time to share your experience.
Best wishes, Sue @ Digital Scales Company
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