Awful company failed to deliver on advertising and took £2000 without ever running any ads. Promised to resolve issues but ignores calls or never has the right person to help. Dishonest company who st... もっと見る
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I recently had the pleasure of working with Digital Screen Media and would happily recommend them to anyone looking for advertising that actually gets noticed. What I liked most: Great e... もっと見る
企業が回答しました
Great communication, made my advertisement from the ground up using my company logo. Double checked everything twice with me to make sure everything was right and the way I wanted it. Highly recommend... もっと見る
The communication throughout the process was excellent. I clearly understood what was expected from me to ensure everything ran smoothly. I was asked to provide 6–8 bullet points summarising what Fost... もっと見る
企業が回答しました
企業情報
当該企業による記述
Digital Screen Media are a facilitator of digital connectivity in the OOH world. High impact, versatile, advertising is the perfect way to get your message directly in front of your target market. We offer several methods of digital advertising that will get your message in front of the people that need to see it. We’ll make sure your brand is seen and heard by the people who matter. This is the perfect solution for any business looking to extend their reach or make a powerful impact.
連絡先
4.3
優良
51件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Communication
First time using this kind of advertising. Excellent communication throughout with clear guidance on what was needed.
Finished product looks amazing and professional.
2025年6月3日
Digital Screen Media からの回答
Thank you for your wonderful feedback! We’re delighted to hear that our communication and guidance made your first advertising experience smooth and enjoyable. It’s great to know you’re happy with the finished product. We look forward to working with you again!
Great experience and advice
Very helpful staff namely Carl and Abigail helping us to sort the best form of advertising for our business.
2025年5月30日
Digital Screen Media からの回答
Thank you for your kind feedback! We’re glad Carl and Abigail were able to help you find the best advertising solution for your business. It’s great to hear you had a positive experience with our team. We look forward to supporting you further!
Digital advertising first timer
Everything from the the first visit off Carl to short all images with Abergail great company to deal with from start to finish
2025年5月27日
Digital Screen Media からの回答
Thank you for your kind words! We're delighted to hear that Carl and Abigail provided excellent support throughout your first digital advertising experience. It’s great to know you found the process smooth from start to finish. We look forward to working with you again!
Brilliant service and editing
The service and communication from Abigail was excellent, she did a great job with our advert
2025年5月16日
Digital Screen Media からの回答
Thank you for your wonderful feedback! We’re thrilled to hear that Abigail provided excellent service and communication, and that you’re happy with your advert. We’ll be sure to pass your kind words on to her!
Short Video production for M J Fews Ltd
Short Video production for M J Fews Ltd
....All good
2025年4月14日
Digital Screen Media からの回答
Thanks for the feedback! Glad to hear everything was all good with the video production. We really enjoyed working with M J Fews Ltd!
Excellent service on the draft of our…
Excellent service on the draft of our video. Hopefully it does well.
2025年3月27日
Digital Screen Media からの回答
Thank you for your kind words—we’re thrilled you were happy with the video draft! It was a pleasure working on this project, and we’re just as excited as you are to see how it performs. Fingers crossed for outstanding results!
If there’s anything else we can do to support you—whether refinements, future projects, or even just brainstorming—we’re here for it. Wishing you great success with this campaign, and we hope to collaborate again soon!
Very easy to deal with excellent…
Very easy to deal with excellent customer service Abi was good with all my ideas and got exactly what I wanted
2025年3月13日
Digital Screen Media からの回答
Thank you for your kind review! We're so glad you found the process easy and that Abi was able to bring your ideas to life. We appreciate your support and look forward to working with you again!
I am highly satisfied with the design…
I am highly satisfied with the design team's work, which exceeded my initial expectations. Abigail's professionalism and consistent communication throughout the project were exemplary. Her ability to translate my vision, even when vaguely articulated, was particularly commendable.
2025年3月3日
Digital Screen Media からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear that our design team, especially Abigail, exceeded your expectations. Her professionalism and ability to bring clients’ visions to life are qualities we truly value, and we’re thrilled that you had such a positive experience.
We appreciate your support and look forward to working with you again in the future!
Refund issues
Having had several issues with this company, with an advertising campaign we paid £2,000 they eventually agreed to refunding us. The refund deadline has now past and we are unable to get in contact with them through phone or emails. Extremely disappointing behaviour from a company that is meant to be supporting small businesses
2025年2月28日
自発的なレビュー
Digital Screen Media からの回答
We're very sorry to hear about your experience and any frustration this has caused. We take customer concerns seriously and want to resolve this for you as quickly as possible. Please reach out to customer-services@digitalscreenmedia.co.uk so we can look into this matter urgently and ensure a resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Digital Screen Media からの回答
Thank you for your kind words! We're delighted to hear you were happy with our prompt service and quality work. We appreciate your support and look forward to working with you again!
Friendly staff and tailored my advert…
Friendly staff and tailored my advert to exactly what I needed.
2025年2月24日
Digital Screen Media からの回答
Thank you so much for your kind review! We’re delighted to hear that our team provided friendly and personalized service, and that we were able to tailor your advert to meet your exact needs. Ensuring our clients are happy with the final product is always our top priority, and we’re so glad we could deliver that for you.
We truly appreciate your feedback and look forward to assisting you again in the future!
Paid £2,000 for an advert we have not received
We are incredibly disappointed to discover that the advert we had paid for was not the one that had been displayed on the screens, nor was it feature on the screens within the time frame we had agreed upon.
The initial artwork made by Digital Screen Media was miss spelt, terrible grammar and put together extremely unprofessional. After discovering three months later that they were displaying the wrong advert they are refusing to refund us for the advert service we have paid for but not received. We are now going to have to go down the legal route to recoup our money.
This advertising company are taking advantage of small businesses that often rely heavy on these marketing campaigns being successful. The process has been a complete mess from start to finish.
2025年1月15日
自発的なレビュー
Digital Screen Media からの回答
Thank you for sharing your feedback. We deeply regret to hear about your experience and understand your frustration. This situation does not reflect the high standards we aim to uphold.
We take these matters very seriously and would like to investigate this further to address your concerns promptly. Please contact our customer support team directly so we can review the details and work toward a resolution. Your trust is important to us, and we want to ensure that we learn from this to prevent similar situations in the future.
Very good communication with Abigail
Very good communication with Abigail. Swiftly had any corrections made where required. Can’t complain really!
2024年12月17日
Digital Screen Media からの回答
Thank you for your kind feedback! We're pleased to hear you had such a positive experience with Abigail. Her excellent communication and prompt attention to detail are qualities we’re proud of. We’re glad everything met your expectations and appreciate your support!
professional, responsive and helpful
From initial contact with sales team it was a smooth service. Pricing was reasonable and the graphic designers did a good job. I'd use again.
2024年12月19日
Digital Screen Media からの回答
Thank you for your feedback! We’re delighted to hear that you found our service professional, responsive, and helpful. It’s great to know that the process was smooth from start to finish and that our pricing and design work met your expectations. We truly appreciate your support and look forward to working with you again in the future!
Digital Screen Media からの回答
Thank you for your kind words! We’re so glad to hear you found our team friendly, helpful, and quick. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!
Great communication through out
Great communication through out, very good designs and speed when amendments were made.
2024年12月12日
Digital Screen Media からの回答
Thank you for your wonderful feedback! We’re thrilled to hear you were pleased with the communication, design quality, and the speed of amendments. Ensuring a smooth and efficient process while delivering great results is always our priority. We truly appreciate your kind words and look forward to working with you again in the future!
Digital Screen Media からの回答
Thank you for your feedback! We're thrilled to hear you appreciated our communication and the quality of our product. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service!
Great company to deal with
Great company to deal with, they do what they say, very professional and efficient
2024年11月12日
Digital Screen Media からの回答
Thank you for your kind words! We’re delighted to hear you had a positive experience with us. Being professional, efficient, and delivering on our promises is what we strive for. We truly appreciate your support and look forward to working with you again!
They take your money & run for the hills
We signed up in April 2024 to have our 'loop' shown at Cork Corrin & Dungarven marts i.e. signed on the dotted line & handed over the money!! 8 months later & TV's don't work / the respective marts have never heard of Digital Screen Media!!
Guess what, try to get through to a Director to make a complaint?? They are to busy!!
Presumably taking complaints!!
2024年10月29日
自発的なレビュー
Digital Screen Media からの回答
We deeply regret to hear about your experience and sincerely apologize for any frustration caused. This situation does not reflect our commitment to providing reliable service and open communication. We take allegations like these very seriously and would like the opportunity to investigate thoroughly. Please contact our customer service team directly with your details so we can resolve this matter as quickly as possible. Your feedback is critical in helping us improve and ensure this does not happen again.
Digital Screen Media からの回答
Thank you so much for the feedback! We're glad we could be of help, and we appreciate you taking the time to share your experience. If there’s anything else we can assist with, just let us know!
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