Dinggly レビュー 65

TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We are delighted with the service provided by Dinggly! Our front of house team said that it totally transformed service on the first night we tried the call button and pagers. We had tried many option... もっと見る

5つ星のうち4の評価

We have received consistent support from the Dinggly Team with all of the inquiries and issues brought up. They are quick to respond and make changes as requested and have helped my own understanding... もっと見る

5つ星のうち5の評価

We relay on these call button to respond to guests requests in our relaxation suit.The button is discreet so doesn't impact other guests relaxing. Ed got the system up and running before it was inst... もっと見る

5つ星のうち5の評価

We were searching for a solution to on demand service requests. We looked at many providers offering the same call button options, however all others required infrastructure to be built. Where Din... もっと見る

企業情報

  1. 通信機器提供業者
  2. 会議室レンタル サービス
  3. 会議電話サービス
  4. ホテル
  5. レストラン
  6. テレコミュニケーション サービス プロバイダー

当該企業による記述

Dinggly’s wireless paging and call button systems make it extraordinarily easy for people to request the assistance of others. Featuring cloud technologies, our range includes premium quality call buttons and virtual call buttons (driven by QR codes). Calls can be received on mobile phones, tablets, smartTVs, Dinggly wrist pagers, compatible smart-plugs, a computer browser or integrate with other software. Our call button paging systems work over your WiFi network so range is never an issue as long as a button is connected to WiFi. Staff can be on any WiFi or cellular network to receive the calls. Dinggly call button paging systems are found in hotels, restaurants, offices, retailers, educational institutions and factories around the world. Customers can configure and update their pager systems via a secure portal. Tasks such as changing the name of a call button or staff login names are easily performed. The calling device, responder and response time are logged against every call. For those that want access to this data, Dinggalytics provides a rich pool to information to evaluate your system and operation. The main benefits of a Dinggly paging system are: * Dinggly Call buttons are intelligent devices with 2-way communication. When someone presses the button, they see a blue light and hear a sound (optional). When the call is accepted on any device, the light changes to green, and a sound is heard, so the caller knows someone is on their way. * Dinggly receiving devices talk to one another - so when a receiving device accepts a call, it tells all the other devices which received the same call that the call is in hand, and who accepted the call. This avoids duplicated effort. * The calls can come through to alert any combination of mobile phones/tablets/desktops/laptops/Smart TV's and/or Dinggly supplied WiFi Wrist Pager watches. * Up to 3 levels of call escalation are available for calls which are not answered within a preset time delay. * Calls from Call buttons can be directed to different recipients based on call source and call type. * Due to the cloud architecture of the Dinggly system, there are no distance limitations to implementing the solution, as long as there is a WiFi signal where the Call Buttons and Dinggly WiFi Watches are used, and a WiFi or cellular signal where mobile receiving devices are used. * When the call button needs to be recharged, it sends out an email to one or more persons. * Dinggly offers a very high level of reliability as there are no on site servers which can fail, since all devices communicate with a central cloud based data centre. Find out more about us at www.dinggly.com


連絡先

4.8

優良

TrustScore 5段階評価の5

65件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

5/5!

I own several optometry clinics in Canada, and Dinggly has made our clinic flow and patient handoff experience WAY better! Highly recommend!

2024年5月23日
自発的なレビュー
5つ星のうち4の評価

Good System

Works well and battery life on units good.
Two problems - the battery life on the tablet gets drained very quickly and the sound notification are too soft hard to hear.

2024年1月5日
Dinggly ロゴ

Dinggly からの回答

We are delighted to hear it's working well and you're pleased with the battery life of the Call buttons.

You have mentioned two issues with the Tablet you use to receive the calls on. Unfortunately we did not supply your tablet therefore we are unable to address the issue specifically. If it isn't possible to keep the tablet plugged into the mains perhaps you could look at other battery-saving functions?

If you are finding it difficult to hear the Tablet sounds we would recommend one or more of our mobile pagers.

We really appreciate your feedback, thank you.

5つ星のうち5の評価

Relaxation suite

We relay on these call button to respond to guests requests in our relaxation suit.The button is discreet so doesn't impact other guests relaxing. Ed got the system up and running before it was installed as we can sometimes have issues with our IT provider is a huge help to keep our business running smoothly. Thanks Ed. Great product and service

2023年10月15日
自発的なレビュー
5つ星のうち5の評価

Amazing Techinical Team (Ed!! is awesome) Very user friendly and easy to operate! My restaurant customers are using these buttons which is making their experience better!

Amazing product, easy to operate and setup in the restaurant! Customer service has increased ten fold!!! It is an easy way to engage with the customer and let them know that they can call on us at any time throughout their dining experience!

2023年7月10日
5つ星のうち5の評価

A great asset for our school

We as a school needed a system to notify our staff of issues within external classrooms, we tried walkie-talkies and other types of wireless emergency buttons which weren't reliable. We then found dinggly and have used their buttons with great success, any issues are dealt with quickly.

The buttons have many uses, you just need to think outside the box!

2023年8月24日
自発的なレビュー
5つ星のうち5の評価

5 stars experience

We had some issue to install the Button due to the poor Wi-Fi sign. Every time I tried to contact the support , They were always ready to help. Let me tell you that Ed is amazing!!!professional, Kind , Helpful. Thank you so much to be always supportive.
Marta
Wardian Club

2023年7月16日
5つ星のうち5の評価

Dinggly implementation for new office

Dinggly implementation for new office
From the start of our request for a demo, to assistance with the design and then getting our Dinngly buttons set up and running, the support we received was great. The team went above and beyond when we had the wrong accessories delivered and had these hand delivered to our new office. The team are incredibly friendly which made Dinggly one of the better supplier we worked with.

2023年3月20日
5つ星のうち5の評価

Outstanding level of service

In my role as the Service Delivery Coordinator for the Tech team at Landmark, we engaged with Dinggly on two occasions and both times their level of services has been outstanding. From taking the time to fully understand our business needs to explaining how their product can assist, no request was too big or too small. They are quick to respond and promptly addressed my many requests, fulfilling them with a high level of professionalism. Several times, I emailed a request and it was fulfilled within the hour! The team posses a great sense of personal connection and have been an amazing help throughout our project.

2023年7月11日
5つ星のうち5の評価

Ed Dayan is the man

Ed Dayan responded to me so quickly and even on a Sunday. We relay on these call buttons to keep our guests safe so the prompt response to get our other button up and running is a huge help to keep our business running smoothly. Thanks Ed!!!

2023年7月9日
5つ星のうち5の評価

Service & Kitchen Communication Tool

We were looking to establish a wireless signalling connection between our kitchen crew and our Rooftop service staff and hereby we stumbled upon Dinggly. The response, recommendations & offer from their side came shortly after. Once the products were ordered the Dinggly team was able to support with the installation of everything remotely and we are now quite happy with the solution and support.

2023年6月28日
5つ星のうち5の評価

Superb

As a 5-star hotel, we rely on 5-star businesses to help us exceed our guest's expectations. Dinggly is a 5-star business with superb customer service and products. We have no hesitation in recommending Dinggly to others in the hospitality sector.

2023年4月14日
自発的なレビュー
5つ星のうち5の評価

I highly recommend Dinggly

I highly recommend Dinggly, we have worked with them for quite a few years. The paging system is just what we need for running events over two unique buildings. It ensures our organisers can get their requests at a push of a button.

2023年3月23日
5つ星のうち5の評価

We have been using the Dinggly products…

We have been using the Dinggly products for around a year now. The concept, tech, hardware, and support suit our business needs ideally.

They have taken development ideas from feedback and made the relevant changes for the better.

I would happily recommend their services.

2023年3月17日
5つ星のうち5の評価

Della Terra Mountain Chateau, Estes Park, CO

We are a small boutique hotel that struggled for years to find a reliable way for guests call for service at our front desk. Now with Dinggly, we finally have a button that will notify our Guest Service staff anywhere in our 23,000 sq. ft. brick and stone building. Service and support has been great! Our first button became less responsive to the touch. When we reached out 6 months after implementing Dinggly in August of 2022, we had a new button in less than a week! The one feature we would love to see improved, is a longer ring tone, to be sure we do not miss the call.

2023年2月1日
自発的なレビュー

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