Discount Dumpster Co. - Omaha NE レビュー 8

TrustScore 5段階評価の3.5

3.7

4421 S 76th Cir, N/A, 68127 Omaha, NE, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

It was a day late from what we had scheduled. Communications were underwhelming as I couldn't reach people to find out when it would be delivered. Was promised a return call with an estimated time aft... もっと見る

企業が回答しました

5つ星のうち5の評価

The dumpster was left where we asked it to be on time. They allow 10 days not 7 which worked really well for us around my work schedule. Then since our 10 days landed on the weekend, they let us keep... もっと見る

企業が回答しました

5つ星のうち1の評価

Very bad experience thay started charging me from the day i paid not from the day it was delivered. The driver was very nice and patient

企業が回答しました

5つ星のうち5の評価

I really loved Discount Dumpster Co. They were honest about everything on time bringing the dumpster and picking it up. Price was reasonable and everyone was very nice. I will refer them to anyone who... もっと見る

企業が回答しました


企業情報

  1. ゴミ処理の管理サービス

さまざまな外部ソースから提供された情報

Discount Dumpster is an incredible; fast-growing, internet startup with more than 20 employees that is focused on making dumpster rental easy and accessible to consumers. We're growing quickly with an exciting work environment, focused on new and innovative strategies to streamline operations and create excellent customer service experiences for the construction services industry.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

8件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち4の評価

Bad communication.

It was a day late from what we had scheduled. Communications were underwhelming as I couldn't reach people to find out when it would be delivered. Was promised a return call with an estimated time after I finally reached someone but never got a call.

2021年5月30日
Discount Dumpster Co. - Omaha NE ロゴ

Discount Dumpster Co. - Omaha NE からの回答

Hi Greg, thank you for the feedback this is super important in becoming better company. We appreciate you taking your time to write this review. This is something we are going to look into and improve from.

5つ星のうち1の評価

They won’t pick up dumpster and they won’t communicate

I ordered a dumpster to be delivered and asked for a pickup to be scheduled for the very next day. The next day, they hadn’t picked it up yet so I called the company and asked and they said that I was on the schedule for the pickup and that they promised they would get it by the end of the day.

The end of the day came and nobody picked up my dumpster. I called the company and nobody answered, so I left a voicemail asking why it hadn’t been picked up. I also I asked for a callback with an explanation and said that it absolutely had to be out early in the morning.

The next day I came home and nobody had picked up my dumpster and there were no messages on my phone from the company. So now we were on the second missed day. Not only did the company not pick up their dumpster - again - but they didn’t even have the courtesy to return my call with an explanation.

I called again and demanded a callback with an explanation and asked why it hadn’t been picked up after two days when I was promised a picked on a specific day. Nothing.

We are now on the third missed pickup day. I called again, received a voicemail service, left a voicemail, and asked why this is happening. Nobody will call me back, nobody will tell me why they won’t respond to voicemails, and nobody will me why they left my dumpster in my driveway and won’t get it.

I work for the Defense Department and cannot have my phone with me during business hours, so I will most likely not answer in-person, but I at least expect return calls with messages explaining what I asked for.

At this point I will have to consider it abandoned. PLEASE don’t use this company. They don’t stick to schedules, they don’t respond to voicemails, they don’t call customers, and they are horrible at keeping professional relationships.

I will never use this company again.

2021年4月15日
自発的なレビュー
Discount Dumpster Co. - Omaha NE ロゴ

Discount Dumpster Co. - Omaha NE からの回答

Hi Stephen, we are so sorry to hear you did not receive top notch service from our company. It is always our goal to make our customers happy and give you the best service possible. We understand your frustration, and would love for you to email us at info@discountdumpsterco.com so that we can make this right. We will use your input to improve our company, and deliver better service in the future.

5つ星のうち5の評価

Job Well Done!!.

I really loved Discount Dumpster Co. They were honest about everything on time bringing the dumpster and picking it up. Price was reasonable and everyone was very nice. I will refer them to anyone who needs a dumpster. Thanks!!! Gloria.

2020年10月5日
自発的なレビュー
Discount Dumpster Co. - Omaha NE ロゴ

Discount Dumpster Co. - Omaha NE からの回答

Thanks for the review Gloria! We are so pleased that you had a good experience. We hope to service you again in the future.

5つ星のうち5の評価

Great customer service!

The dumpster was left where we asked it to be on time. They allow 10 days not 7 which worked really well for us around my work schedule. Then since our 10 days landed on the weekend, they let us keep it until Monday. Great experience! When needed I will use them again.

2020年8月29日
自発的なレビュー
Discount Dumpster Co. - Omaha NE ロゴ

Discount Dumpster Co. - Omaha NE からの回答

Thanks for the review Marcie! We are so pleased that you had a good experience. We hope to service you again in the future.

5つ星のうち5の評価

Thank you!

This was my first time renting a dumpster and from start to finish was great!! From Matt walking us through the best size, to Dallas delivering and the pickup. Will be getting another one soon to finish the move! Thank you so much!

2020年6月13日
自発的なレビュー
Discount Dumpster Co. - Omaha NE ロゴ

Discount Dumpster Co. - Omaha NE からの回答

Thanks for your business, Michael!

5つ星のうち1の評価

Very bad experience thay started …

Very bad experience thay started charging me from the day i paid not from the day it was delivered. The driver was very nice and patient

2020年5月30日
自発的なレビュー
Discount Dumpster Co. - Omaha NE ロゴ

Discount Dumpster Co. - Omaha NE からの回答

Hi Alex! Yes, our policy is to collect payment for the dumpster before the delivery, which is a safeguard to make sure we're paid for the service. Unfortunately doing it the other way around could put us out of business! Thanks for your business, we're glad it was a positive experience with the delivery driver.

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