Discount tire...perhaps not...discount service quality perhaps. I have now returned to this place two times to have tire balance corrected, the first time I was told the tires were mounted incorrect... ãã£ãšèŠã
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Bought Pathfinder All Terrain tires 4+ years and less than 20K miles ago. All 4 tires have deteriorated and look like they are 30+ years old. Sidewalls, and treads are cracked and dry rotting. Trea... ãã£ãšèŠã
After a rotation of tires which were purchased from Discount TIre, my pickup developed a shimmy. The initial solution should have been balancing, which was missed at time of rotation. No offer was mad... ãã£ãšèŠã
THIS COMPANY USES FEDEX TO SHIP, ORDERED 2 TIRES GOT 1. WAITED ANOTHER 5 days got ZIP. Any company that uses FX don't give a rat's ass about customer service. They nothing to make things right. Use Ti... ãã£ãšèŠã
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Offering tires and wheels for sale online for virtually every make and model, Discount Tire Direct is your source for tire sizing guides, information and more. And our fast and free shipping can get you back on the road in no time!
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East Shea Boulevard 5310, 85254, Scottsdale, ç±³åœ
- discounttiredirect.com
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The alert came on in my car yesterdayâŠ
The alert came on in my car yesterday morning that one of my tires was low on air. I went down to Discount Tire because that's where I have gone for many years. The guy told me that my tires are no good and they all need replaced. Unfortunately, I can't afford to spend a minimum of $500 right now so I told him I would have to plan a ahead and hopefully get new ones before winter since I live in Colorado. I asked him if he could just fix the tire and possibly rotate them for me and he said no, because the tire is not worth fixing. He did, however, offer to "top it off" with air and gave me a few quotes for tires. I feel like what he did was not the safest decision he could have made. I feel like he should have done as I requested and at least checked out the tire. He looked at it in the parking lot and said he didn't see anything in it so was sure that it was just that the tires needed replaced. I promise you the tires are not as horrible and he said and I really feel like he could have taken more steps to make sure I was safe until I could afford new tires. I will not continue my 25-year business with Discount Tire. I will now be going somewhere else to get tires.
I could not be any more disappointedâŠ
I could not be any more disappointed with this company. I went to have an issue with my tires checked and I ended up buying new tires by "recommendation" of the sales associate, trusting I was receiving good-faith information; and the issue I went for was not even looked at, let alone taken care of. I contacted the manager to resolve this and I was ignored. This happened to me a few years ago with the same store. I went for a specific issue, the sales associate suggested that the tires I had were the issue and made me buy new ones. The issue was not resolved until I contacted the District Manager. It is sad that with this situation going on companies are trying to take advantage of consumers to make up for the money they are losing but they are screwing their own customer base. Never will I go to that store or company again.
Only place I go!
I've only taken my cars to Discount Tire, first the store on Williamson in Ormond Beach and now the store at Regency in Jacksonville. Honest pricing, helpful attendants and it's clear the business works hard to train their teams to be concerned with customers' road safety.
UNFINISHED BUSINESS!
Store 4th Ave & Bell Rd. Phoenix AZ. This would have been a 5 star review at other Discount Tire stores. At THIS location couldnât believe once the person finished putting new tire I just purchased on my Audi; just before I drove away, person dropped the lug caps in my hand to put back on myself! WOW! Not worried. Never returning!!!! ð€š
Excellent service
Excellent service! The staff was very experienced, prompt and friendly. The prices were also great. I will be back for sure!
Forever Loyal NEWBIE!
Sitting in the lobby waiting for 2 new tires to be mounted. TYLER MERRITT was great at assistance and knowing his stock on hand! JAIRO kept me updated, almost minute to minute, on where they were on my tire installation and how much more time my wait would be! So happy to know this process can be accomplished in such a short wait. Also nice to enjoy credit at Christmas with an additional 40.00 Mastercard by mail for the purchase of these tires.
Discount Tire on Spencer Hwy in Pasadena Texas, you just won my "TIRE" loyalty forever!
Discount Tire Bellingham WA Lakeway Store
Bellingham, WA, Lakeway Drive location. They were patient, polite and honest with me, making sure I understood all the possibilities involved in repairing a tire (up to/including how it might have to be replaced). I got cost estimates, time estimates, and they made sure that this old man was clear about everything. Did I mention how patient and polite they were? And talk about FAST and EFFICIENT! They excelled at both of those qualities, too! Car in, 15 minutes later car out! No games, no "fast ones" just honest and efficient service.
Prompt service and good value for tiresâŠ
Prompt service and good value for tires at the store in Albuquerque New Mexico and Las Vegas Nevada was my experience.
Great company with awesome staff!
Never thought I would review a tireâŠ
Never thought I would review a tire place, but these guys are just so dang good....
Customer service done right.
I've only been to one location but I've had over a decade of excellent interactions there. The service and advice is great and they are always done before they promised.
I recently had to fix a damaged tire that was under warranty. Handed them my keys, grabbed lunch, and picked it up after with no paperwork or hassle.
Wish they worked on motorcycles!
James, Store Manager at Lansing, MI. S. Pennsyvania Store
Lansing, MI. S. Pennsylvania Store Manager James allowed me into store after closing. He personally took care of my leaking tire/sensor that was having a problem due to the freezing weather. I was panicking as I did not know what was wrong with the tire and imaging myself stranded in the severe weather someplace. James went above & beyond to insure I understood the problem and that it was all taken care of so that I would feel safe.
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