Diversediagnostics レビュー 323

Great Experience from start to finish
Office Team, Toni,Jennifer, Machela and the Gentleman were all 1st Class service. Dr Dantanarayana was great and very kind. Thank you. Highly recommend.

Fantastic service, Lauren Morrison has gone above and beyond today helping me. The staff are a credit to the company and are helping so many people without waiting years and years.

Friendly and helpful service, definitely recommend

An excellent service. Kelly is brilliant, she actively listens and I felt heard during our consultation. Brianna was also great and responded quickly and effectively to my queries. 10/10. My only regret is that I didn't access this service sooner!

Would like to say thanks for a great service and support with the issue I have had

So far the communication with Diverse Diagnostics has been extremely helpful. I’m currently going through diagnosis for adhd before I start University and my experience so far has been brilliant.

Sophie is an absolute asset to the team at Diverse Diagnostics.
She is understanding, empathetic and really does take every case / circumstances into consideration.
During my time being under care at diverse Diagnostics i have never faulted Sophies customer service and niche understanding of the particulars of adhd...she really gets it!
Keep going Sophie you're a fantastic asset to the team

I'll provide an entirely honest review from my experience to date. Having received a referral from my GP to be assessed for ADHD, the waiting time was likely to be 2 years at least. 3 years so far, however. I decided to pursue a private consultation, as the symptoms I've always experienced were making my busy job, very challenging.

The process from initial contact onwards was very quick and comprehensive. The assessment itself was quite an unusual experience. I felt the doctor carrying it out came across as slightly impersonal and the format of the assessment was tricky, as he would frequently stop me mid sentence to repeat, or go deeper into a previous statement. I suspect this was by design, as it definitely highlighted some of the inattentive symptoms. So it was very likely an expertly crafted process.

There was a 6 week turnaround before receiving a diagnosis. Although, I was implied at the end of the assessment that I would be diagnosed with ADHD, moreso on the inattentive end.

The report was extremely comprehensive and I was surprised to see how much detail and content from the assessment was described in the report.

Following this, I arranged a medication initiation appointment and was recommended a slow release stimulant.

Initially there was a monthly check in, where an update was given, Including details around BP , H/W and HR. This became three monthly and is now 6 monthly.

I met with more than one consultant, but began to request Lorraine Campbell, as she was clearly, very engaged with upto date research, and showed genuine compassion on the consults.

Regarding the medication, I can honestly say it was a transformative experience. I was very quickly able to cooperative with my brain, and my ability to self reflect and understand how I operate and who my unmasked self was, was quite profound. I attended separate counselling during the initial stages, as I was hesitant to rely purely on medication, and was very eager to address the challenges from all angles.

Over a year since being initially prescribed medication, I can genuinely say that I am excelling in my career and my mental health is better than it has been. In the first few weeks I felt concerned that there were changes to my personality, however upon deep reflection, I recognise that I'm able to be myself authentically whilst mitigating difficulties with focus, stress and other issues more successfully.

I would suggest that anyone who truly presents symptoms of ADHD should initially learn much more about neurodivergence then consider seeking support.

Unfortunately, it is an expensive process, and requires ongoing costs for medication and consultations. Which was initially between 350-400£ monthly but is now around 150£. I have had difficulty finding NHS shared care, however, I am still on the waiting list, so if I receive another diagnosis through NHS then treatment will then be managed by NHS. Fortunately, it has been largely affordable for me, and the benefits have significantly outweighed the issue of cost.

To wrap up, my experience has been very positive and my only regret, was not recognising the issues I faced earlier, and failing to advocate more effectively for myself in the past.

I would urge people considering this, to learn as much about ADHD as possible beforehand. And to try and identify what areas of life are posing difficulties which may be attributes to undiagnosed neurodivergence.

Brianna was fantastic in helping with with a medication quiry, her responses were really friendly and super quick even though the automated response said within 48 hrs. Really pleased with my experience Thankyou Brianna

My meetings were all with Pete Downer and he was brilliant; he was kind and helpful throughout the whole process and explained everything in clear detail, making sure I understood what was happening and what the goal was at every step.
There were also times when I had to email Diverse Diagnostics directly and the responses were always prompt, helpful and friendly.

Excellent service from Carrie Buchanan from Diverse Diagnostics, instantly put me at ease after speaking with her. Explained everything to me was very professional and patient with me Thankyou so much Carrie

Would I recommend this organisation?
No !
Do you get the service you pay for ?
Yes (eventually).
Please read the other 1* reviews before all the 5star reviews.
I really question the legitimacy of the reviews to be perfectly honest!
The 1* reviews all seem to have the same experience and therefore I find it difficult to believe the huge difference between them. 1* & 5* reviews

Basically, you do get the service you pay for (eventually) but that and no more & at a premium!

It all feels a bit unethical as you know
essentially it’s a license to print money
for the company that is filling a whole in the market that the nhs can’t afford, Once you’ve paid all the exuberant fees your then held to ransom as each month it’s a further £55 per prescription £10 private delivery charge then on top of this you then pay the pharmacy there price for the actual medication. In my case I’m £98 per month. and you still have to pay for the medication after that!
Then once you start meds and pay for the consultation to determine what medication you’re going on, you then pay £190 for each medication review. You’re on and off that Zoom call in minutes! In my case to be told I’ll be staying at the same level for another while …
I assume most companies are the same but I guess they could try more to make you feel less like a cash cow!
Expect to wait on hold for long periods when calling , but of a nightmare to get hold of an actual person, then there’s the “Upto 48hr wait for reply’s to emails” .

good communication and availability

Cannot recommend the company highly enough. Everyone I’ve dealt with from beginning to end has been so kind and caring. It has really made a difficult and challenging process so much easier. All the staff really care and take their time to explain things and their response times are so quick also. 5 star service and just so grateful. Thanks you.

Diverse Diagnostics and their staff, particularly Lauren, are great to deal with, prompt to reply and sensitive to patients' needs.

Rebecca was invaluable when I called for help and support today; she addressed my issue very promptly.

Good explanations, good communication. Lauren has been amazing.
Total cost of titration could have been shared earlier though

So far the service has been great. There is a really personal touch to all the team there. And all my call and my assessment was handled first class. I’d recommend to anyone seeking a diagnosis.

Michaela Ward was extremely helpful and patient.

I can’t express enough how grateful I am to Diverse Diagnosis for the care, understanding, and support they have given my child and our family. After such a long and emotional journey trying to find answers, this clinic truly made all the difference.

From start to finish, they have been incredibly helpful, professional, and compassionate. A special thank you to psychiatrist Lauren, who worked with my son. She took the time to really get to know him, listened carefully to every single detail I shared, and truly saw what was going on. Her patience, empathy, and dedication meant more to us than words can say. We never felt rushed, dismissed, or unheard — she genuinely cared and made sure she fully understood my son as an individual.

I also want to mention how amazing all of the staff have been whenever I phoned the clinic. Every time I called, they were kind, reassuring, and extremely helpful, always taking the time to answer questions and get back in touch promptly. That level of communication and support made the whole process feel so much less stressful.

I am so glad that I chose Diverse Diagnosis. Thanks to them, my child finally has answers, and most importantly, he can now get the help and support he needs to move forward. I would highly recommend this clinic to anyone going through a similar journey. If you’re looking for understanding, expertise, and real compassion, this is the place to go.