DL Trading Australia レビュー 

570
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

With so many products on the Market - finding what you want is daunting - I wanted a Watch Box and so, I cruised the Internet and came across DL Tradings web page - so many nice looking items for... もっと見る

5つ星のうち5の評価

Purchased for my mothers 89th birthday,as my father wanted her to have a new jewellery box but sadly passed away before we could find her one. As my father built all his own furniture and loved his t... もっと見る

5つ星のうち5の評価

Excellent jewellery box, great quality. My wife is extremely pleased with her Xmas gift. I purchased a watch winder ealier in December, which was also of excellent quality. I highly recommend DL Tradi... もっと見る

5つ星のうち5の評価

Very impressive with not only fast delivery ( purchased it just a week before to Christmas Day in 2020, but I received just two days after!!), but also how it was wrapped securely to post this kin... もっと見る

企業情報


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4.8

優良

TrustScore 5段階評価の5

570件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(570)

過去12か月のレビュー数: 0件

レビューを書く
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5つ星のうち1の評価

False Advertising

Products on the website do not match what you get in person. When this is brought up as a reason for exchange, return/refund they tell you straight away to put a complaint in with 'the ombudsman' as they can decide if it is false advertising or doesn't match pictures/description.
Incredibly difficult and hostile to deal with. I explained that is not how the ombudsman (consumer affairs) works etc, (I work in retail so am familiar with the process). He refused to organise the refund and return shipping and argued with me via text message for hours/days. Then all of a sudden decided he would cove the cost of the return however, i had to not only wrap the purchase in an extra box and with more padding than it was sent to me in, he also said the he would not process the refund if it came back to him damaged due to the returns process. I informed him he has no right to withhold my refund as once a return is processed it becomes the responsibility of the seller as per consumer affairs website.

Ultimately, the refund for the order was processed fully and the cost of the return covered by them however, this was a very difficult process for something so simple. I definitely do not recommend purchasing through this site. Despite its unique offering.

2020年8月18日
自発的なレビュー
DL Trading Australia ロゴ

DL Trading Australia からの回答

Thanks for the comment, we replied to your email to offer free return and resend items at the very beginning as you claimed you received a different product, once we received the sms photo which showed it was just what you have ordered.

According to our return policy we do not offer return for change mind personalised order as it can not be resale and has to go to the bin now.

5つ星のうち1の評価

Ensure you check the return policy

I purchased a watch/jewellery box as a gift. However, it was not as expected and I decided to return it to DL Trading for a refund. I paid approximately $26.00 for shipping from Melbourne back to Sydney to return the item, of which is understandable as many companies do not offer free returns. However, communication was mediocre through-out the process, and I had to follow up numerous times to try confirm whether they had received it. On the final day of my correspondence with them asking once again whether they'd received it and when the refund will be provided I received a "i suppose your refund has been issued through afterpay already" of which was sent within an hour of receiving a notification from AfterPay that it had gone through, of which made it evident that they'd forgotten about the refund and didn't apologise for this. The refund amount was also $14.00 less than I had paid, as they had deducted their original shipping cost.
Had I of liked the item, none of this would have happened and I wouldn't have wasted $40.00. So I do encourage you to check their returns policy and if you're unsure about an item, choose a different provider.

2020年7月24日
自発的なレビュー
DL Trading Australia ロゴ

DL Trading Australia からの回答

Thanks for the comment, we are small business and due to the good nature (heavy item) so we can't afford free return like other big company. Thank you for being understanding

5つ星のうち5の評価

Awesome jewellery box

The jewellery box I bought was a birthday present for my sister. She described it as "awesome". It has so many compartments, enough to fit all her accessories. It was just what she was looking for. The jewellery box was dispatched quickly.

2020年7月21日
自発的なレビュー
5つ星のうち5の評価

Beautiful cigar box

My husband was most impressed with his new cigar case for his birthday. Including his name personalised on the glass. A lovely piece he will keep for many years. Fast delivery and excellent customer service.

2020年6月18日
自発的なレビュー
5つ星のうち4の評価

I ordered a watch box for my husband

I ordered a watch box for my husband. Great product its looks very very nice. Was delivered quite quickly as well. Only issue was the engraving didn't look the best. Wasn't quite straight but Im sure my husband will love it.

2020年6月15日
自発的なレビュー

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