books came within days, discount through the college and the company themselves, was fantastic and helped a lot , thank you xoxo 24 june 2026 , staffordshire x
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レビュアーのコメントを見てみましょう
Ordered the new regs book. Arrived dented! It supposed to have free chapter flags that came with it, but never did! Not what I was expecting, as the cost of these books are expensive. Emailed them... もっと見る
企業が回答しました
Arrived today just 4 days after being released. New BS7671 wiring regs 18th edition amendment 4 plus new on site guide and inspection and testing guide. Very pleased with the price of all three combin... もっと見る
企業が回答しました
Needed to order some regs books - Jack was a star and helped me out as much as he could, he went the extra mile in every single aspect. I never thought I could have such a positive experience just try... もっと見る
企業情報
当該企業による記述
The Leading Distributor of Electrotechnical Compliance Documentation. With over 100 publications, certificates, logbooks and labels, we will have what you need to help your electircal installations paperwork requirement to be compliant.
連絡先
Unit 5 Roundell Business Park, BD23 3GH, Skipton, 英国
- 03333397679
- enquiries@docs-store.co.uk
- docs-store.co.uk
4.5
優良
58件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
books came within days
books came within days, discount through the college and the company themselves, was fantastic and helped a lot , thank you xoxo 24 june 2026 , staffordshire x
2026年6月24日
Arrive on time and was updated at every…
Arrive on time and was updated at every stage of delivery.
2026年5月29日
Docs Store からの回答
Thank you for your review. We're pleased to hear your order arrived on time and that our delivery updates kept you informed every step of the way. We appreciate your support and look forward to serving you again in the future.
Second time of ordering docs
Second time of ordering docs and brilliant service and ease to order.
I was kept up to date with delivery details and it arrived perfectly packed ready to go out of the box.
2026年6月9日
Docs Store からの回答
Thank you for your continued support and for choosing us again. We're delighted to hear that the ordering process was straightforward, that you were kept informed throughout delivery, and that your documents arrived safely and well packaged. We really appreciate your kind feedback and look forward to helping you again soon.
Easy book ordering
It was easy to order books on their website and they were delivered promptly.
2026年5月28日
Docs Store からの回答
Thank you for your review. We're pleased to hear that you found our website easy to use and that your books arrived promptly. We appreciate your support and hope the books prove useful. We look forward to serving you again in the future.
They delivered the book within the time…
They delivered the book within the time scale as promised
2026年6月2日
Docs Store からの回答
Thank you for your review. We're pleased to hear that your book was delivered within the promised timescale. Providing a reliable service is important to us, and we appreciate you taking the time to share your experience. We hope you find the book useful and look forward to serving you again.
Docs Store からの回答
Thank you for your review.
We're delighted to hear that you found our website easy to use and that you were pleased with the fast service. We appreciate your support and look forward to helping you again in the future.
Always ask for Jack!
Needed to order some regs books - Jack was a star and helped me out as much as he could, he went the extra mile in every single aspect. I never thought I could have such a positive experience just trying to order something, but he really is a credit to the team and just a really helpful pleasant guy.
2026年5月15日
自発的なレビュー
Terrible service!
Terrible service!
I ordered some stickers for my regs book on 30th April, I am still yet to receive them!
Surely it does not take almost 2 weeks to send a sheet of stickers to me?
I have emailed and been ignored.
I have called and not had a call back!
Absolutely abysmal service as a first time customer!
2026年4月30日
Brilliant service
Brilliant service, even though I messed up the delivery address docs store phoned me to correct my error.
2026年4月26日
Ordered the new regs book
Ordered the new regs book. Arrived dented! It supposed to have free chapter flags that came with it, but never did! Not what I was expecting, as the cost of these books are expensive.
Emailed them twice, no reply. Having investigated the communication issues, they immediately set the issues right. And sent missing items.
Thank you.
2026年4月29日
自発的なレビュー
Docs Store からの回答
We are very sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide.
Following the launch of the new regulations two weeks ago, we have experienced an exceptionally high volume of orders and emails. After investigating, we also found your messages had unfortunately been filtered into our spam folder, which is very rare but clearly caused an unacceptable delay in responding.
Upon seeing your review on Google this morning we have already posted you chapter flags.
We genuinely appreciate your feedback and are very sorry that we let you down on this occasion.
Delivered on time with no fuss
Delivered on time with no fuss .
As for one review I read earlier about the chap who received his order without even any additional stickers, I feel for you. Fortunately my order came through with no fuss and everything in tact. I am thankful 🙏
2026年4月24日
Docs Store からの回答
Thank you for your kind feedback
Excellent service and price
Excellent service and price, the only problem with my order was, two books out of the three, were damaged on the corner. This was not the fault of Docstore but the carrier.
2026年4月16日
Docs Store からの回答
Thank you for the positive feedback and for your understanding regarding the damage caused in transit. We do our best to package orders securely to minimise the risk of courier handling damage, but unfortunately this one did not arrive in the condition we would have liked.
We apologise for this and appreciate you taking the time to leave a review.
Docs Store からの回答
Thank you for taking the time to write your positve feedback. We strive to impress in all areas of the business.
Docs Store からの回答
Hi there,
Thank you so much for the feedback! We’re thrilled to hear you’re happy with our pricing and service.
We look forward to helping you again in the future.
Best regards,
The Docs-Store Team
My new electrical regulations books…
My new electrical regulations books have not been delivered after paying for the products.
Not happy.
2026年4月16日
Docs Store からの回答
Hi there,
Thank you for speaking with us earlier. We were glad to have the opportunity to look into this and get your electrical regulations books sorted out for you as quickly as possible.
We know how essential these references are for your daily work, and we appreciate you giving us the chance to make things right. Thank you for your patience and for choosing Docs-Store.
If you need anything else, please don't hesitate to reach out!
Best regards,
The Docs-Store Team
Price of product was great
Price of product was great. Package came quickly and was very well packaged.
2026年4月16日
Docs Store からの回答
Hi there,
Thank you for the fantastic review! We’re really pleased to hear that you're happy with the price and the delivery speed.
We take extra care with our packaging because we know how important it is for your reference books to arrive in perfect condition, ready for the job site. Thanks for choosing Docs-Store, we appreciate your business!
Best regards,
The Docs-Store Team
Easy to order and a good deal
Easy to order and a good deal, except for the fact that a book of BS7671 should NOT cost over £100.
On the plus side, the little labels to stick on the edge of the pages are lovely colours.
Further, this £100+ book was extremely well packed.
Thanks.
2026年4月15日
Docs Store からの回答
Hi Lee,
Thank you for the review! We are glad you found the ordering easy and the packaging up to scratch.
We completely hear you on the price of the BS7671. While we’d love to make them cheaper for everyone, the RRP is set directly by the IET. We try our best to give sparkies the best deal available!
We're also delighted you like the chapter flags. We think they make navigating those (expensive) pages a whole lot easier.
Thanks again for choosing us!
Best regards,
The Docs-Store Team
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