Pump Sales Directレビュー 

Pump Sales Direct からの回答

3日前

Thanks for the great review, Shirley. It’s great to hear the team could help point you in the right direction and that everything arrived quickly.

Thanks,
The PSD Team

Pump Sales Direct からの回答

4日前

Thanks for the great feedback, Neil. A small hiccup can happen, but there’s no point letting it slow the job down. Glad the team could jump on it, get things sorted and have the replacement with you the next day.

Thanks,
The PSD Team

Pump Sales Direct からの回答

4日前

Thanks for the 5-star review, Nicola. Brilliant to hear we’ve hit the mark again - we appreciate you sticking with us.

Thanks,
The PSD Team

Pump Sales Direct からの回答

5日前

Hi Caterina,

Thanks for your feedback. We take reviews seriously; however, we have no record of any order matching your details relating to this situation.

Please get in touch with our team with any order details or further information, and we’ll be happy to investigate.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月23日

Thanks for the 5-star review, Yvonne. Not quite the start we’d planned with the wrong unit heading out, but we’re glad we could turn it around quickly and get the correct one delivered the same day.

We really appreciate you sticking with us and trusting us as a supplier going forward.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月23日

Thanks for the great feedback! Getting the right part first time makes life a lot easier, so we’re glad this one arrived quickly and did exactly what it needed to.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月19日

Thanks for the 5-star review, Dave.

Great to hear you found what you needed quickly, and that delivery was nice and fast too. Even better that it was such a straightforward fit; less than 5 minutes is exactly the kind of result we like to hear.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月19日

Thanks for the brilliant review! And hey, it happens to the best of us. We're just glad we could help clear it up quickly and keep things moving for you.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月19日

Thanks for your feedback. We're sorry to hear you've had an issue with the pump seal.

We understand your frustration, especially when you were expecting a longer service life. Having reviewed the order, the part is now outside of its warranty period, but our team has offered a replacement seal kit to help get things back up and running.

We appreciate your feedback and hope we can help get this resolved.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月18日

Thanks for the review, Alan. A quick delivery keeps everything moving, and we're glad we could get your order to you without waiting around.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月18日

Thanks for the 5-star review, Neil. Mistakes happen (we're all human!), so we're glad the service impressed and that we spotted the issue quickly and could get it sorted before it became a problem.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月18日

Thanks for your great review, Michael. We like keeping things simple by get the right product out, get it there quickly and let it get on with the job. Glad we could help.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月17日

Thanks for the 5-star review!

Same-day dispatch, next-day arrival and straight into action - music to our ears! Glad we could get you up and running quickly and at a price you were happy with.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月16日

Thanks for the 5-star review, Chris. It’s never ideal when a parcel doesn’t arrive as it should, but we’re glad we could get a replacement sorted quickly and get you back on track.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月16日

Thanks for the fantastic review, Graham. Great to hear the order process was nice and straightforward and the delivery landed the very next day. Simple is usually best!

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月10日

Thanks for the positive review, Roy. We know it sounds simple, but doing what we say we're going to do is something we take seriously. Great to hear everything went to plan from placing the order through to delivery.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月10日

Thanks for the 5-star review, Mike. Finding the right tubing is one thing. Being able to buy the quantity you actually need is another.

We're glad we could help with both, and that the delivery was the cherry on top.

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月9日

Sometimes the shortest reviews say it best. We're really pleased you were happy with the service and appreciate you taking the time to leave us feedback.

If you need us again in the future, you know where we are!

Thanks,
The PSD Team

Pump Sales Direct からの回答

2026年6月8日

Thanks for your feedback, James. We're sorry to hear about the situation.

Having reviewed your order, we can see that it was placed after our daily dispatch cut-off at 3.30pm and was therefore processed on the following working day. We can also see that at checkout, the 2–3 working day delivery option was selected, which operates on working days only. At the time of writing this reply, the parcel is still in transit and remains within the expected delivery timeframe.

If you no longer require the item once it arrives, please contact our customer service team and we'll be happy to discuss the available options.

Thanks,
The PSD Team