My overall experience with this company was positive and happy. They help me resolved an issue on a quick basis. Very satisfactory with their service and support in this regards. Also, the dogtag prod... もっと見る
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レビュアーのコメントを見てみましょう
I received my order of two dog tags today, just under 4 weeks since ordering. At the time of placing my order, I must admit, I hadn't realised the order was with an overseas company. My follow-up qu... もっと見る
We live in Western Australia and had no idea the dog tag we ordered would actually come from Switzerland. When we received the tag we were impressed with the article delivered by post (allowing for... もっと見る
These tags are the sturdiest I have ever seen. Heavy-duty and clearly engraved. As others have commented, delivery was delayed, but communication with the company was easy, and replies were prompt.... もっと見る
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Problem with delivery quickly rectified - good service.
Something went wrong with delivery of my order and it never arrived. Once I notified Dogtags.id, they dispatched a replacement which I received a few days later. Thanks for the good back-up service!
Disgraceful customer service
Ordered weeks ago, no communication from company except for generic messages thanking me for my patience when in fact I am out of patience with these guys.
Item is very obviously lost in transit and the company couldn’t care less.. avoid at all costs. Terrible business owners
Dog tag
Took weeks to arrive but not their fault. Australia having postal problems. Really liked the dog tag. Well made. Very happy with it. Dogtags very easy to communicate with.
Great quality!
Great quality!! Absolutely loved the font and how nice and shiny the actual id tag is. I wish I could attach a picture of my cat to show how good it looks on her! :) Definitely will recommend to get your tag from here (just allow some extra time for it to arrive) mine took a month, and when I was about to give up - it came in haha! Anyways, I thought that customer service was good, they are pretty quick to respond to an email and assist where they can.
Very happy with the quality of the tag…
Very happy with the quality of the tag and the service provided. We had an issue with our original order arriving due to a change of address and they were able to replace it straight away with expedited delivery. I would definitely recommend this company
Took 5 weeks and bad service
Extremely poor customer service. After reading the website and seeing shipping within 5-7 days I purchased. The delivery arrived 5 weeks and 1 day later..
I contacted the company a number of times asking for an update, tracking number or refund and at each point they said 'don't worry it's coming' with nothing else. This was very frustrating.
The company at 5 weeks said, if you don't get it by Sunday, we will refund you, conveniently it arrived on the Monday.
I wouldn't buy again, nor should you
We live in Western Australia and had no…
We live in Western Australia and had no idea the dog tag we ordered would actually come from Switzerland. When we received the tag we were impressed with the article delivered by post (allowing for Covid) and on opening we were delighted to see a very high quality tag with very clear engraving enclosed in a small draw bag - as one would expect diamonds to be found! Even the split ring enclosed in a plastic bag. Detail makes all the difference! Well done Dogtags. We will come back to you in future and recommend you all to other animal owners! Thank you all...
Gorgeous quality
To be honest I didn't expect it to be as beautiful as it is! The quality of the item is fabulous and the present in the little velvet bag was unexpected and a special opening experience. Took a couple of weeks to arrive but worth it.
A really long wait to arrive but tag is…
A really long wait to arrive but tag is great and inscription very clear
Lovely dog tag...happy customer
What a lovely dog tag!! A good size for our German Shepherd’s collar and so easy to read...beautiful quality too. Postage took a little longer, just over 2 weeks in all. We are very happy with the product and would definitely recommend.
Beautiful dog tag
Beautiful dog tag. Great quality and the engraving is really beautiful. Very happy with it.
Fast delivery and no fuss.
Great quality and looks fantastic
Couldn't be happier. Quality that you can see and feel, really nice finish. The engraving looks great and very clear making it easy to read even at a glance. We got 2, both the black and the silver tag look fantastic on our dog. Yes, it took a little while to arrive (about 3 weeks), but it didn't worry us at all. Definitely worth the wait!
Top quality Swiss stainless steel tag.
Top quality Swiss-made stainless steel tag, looks great on my dog! Excellent product, great service.
The tag took awhile to arrive but it is…
The tag took awhile to arrive but it is beautifully made and I am very pleased with the product and the customer service
Awful awful company
Awful awful company. Very misleading to have an Irish address on the website but products shipping from Switzerland. I only choose them as I wanted items quickly but it’s now over 3 weeks, despite being told they would be delivered in 5-7 working days. AVOID AVOID AVOID!!!!
Long wait but worth the while - beautifully made tags
My mistake that I didn't check to see where the dog tags were made! (Switzerland). I finally received them after almost 2 months. I live in Australia. The tags themselves are gorgeous and well made. Can't entirely fault the company for the delay as with the pandemic, international mails and parcels do take longer than usual. Pleased with the dog tags.
Shocking- complete waste of money
I was told between 5-7 days for it to arrive.
It was never mentioned that it’s coming from Switzerland. It is now 32 days and counting. I have emailed numerous times asking when it was dispatched, when it was likely to arrive and lastly to request a refund. They refused and told me to wait for it to arrive. By the time it comes (if it does eventually come), my puppy wouldn’t need a small size anymore. If you want to order a dog tag from here, best you set your money alight, at least you’ll see the beautiful colours displayed from it. Giving your money to this mob is worse than burning your money- you’ll get nothing in return
Ordered 9th Feb still not arrived!
Ordered 9th Feb, it’s now 1st March and still waiting for arrival. It’s a .co.uk website so assumed it would be quick and sent from UK but it’s not. Now I’ve read the other reviews I wish I’d ordered elsewhere.
Worst company ever
I ordered my tags before the 28/01/2021 and was advised that they were shipped on the 28/01/2021. After a number of emails and poor responses I was advised that if I did not receive my tags on 22/02/2021 that they would resend the product. I contacted the company on 22/01/2021 and on the 23/02/2021 I was again advised that if I did not receive my tags 25/02/2021 they would resend the products. I got so sick of waiting that I finically brought two tags for my dogs from a local pet store (pet barn) so I have wasted time and money with this scam company. If you are considering doing business with them don’t. I suggest going elsewhere where your business is valued and you are treated fairly. Also there sight has a rating of 5 out of 5 stars, this like the company is a scam, I attempted to right a review on their site and it goes to a moderator for approval, so I suggest that they don’t put up the truthful critical reviews of their service. Any company that does this knows it has a problem, do yourself a favour save yourself time, heart ache and money... purchase somewhere else... I feel so strongly about this that this is the first time/product I have ever written a review for .... they don’t even deserve one star, but zero isn’t an option
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