Dolci Lusso レビュー 

234
•
TrustScore 5段階評価の1.5

1.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

⭐️ **DO NOT BUY FROM THIS STORE** My experience with Dolci Lusso was extremely disappointing. The clothes I received were **terrible quality and looked nothing like what I expected from the w... もっと見る

5つ星のうち1の評価

Ganz schwacher Service. Nicht empfohlen. Bestellung nicht erhalten. Auch nach mehrmaligem Nachfassen keine Rückmeldung. Ganz schwacher Kundenservice...die Ware kann ich leider nicht beurteilen, da die... もっと見る

5つ星のうち1の評価

Das ganze zusammen ist eine rießige Frechheit. Ich habe dort Bekleidung um über €600 bestellt, geliefert wurde definitiv nicht das was angeboten wurde. Umtausch?? Vergiss es!! Rücksendung?? Vergiss es... もっと見る

5つ星のうち2の評価

Bought off Instagram ad. The quality of fabric was awful, the cut and fit were poor. They were cheap Chinese goods sold as expensive Italian ones. I tried to return them, the company discouraged me... もっと見る

企業情報

  1. 紳士衣料店

当該企業による記述

Our collection is more than just clothes. It's a lifestyle. Every piece at Dolci Lusso is meticulously crafted for the discerning individual who seeks elegance in simplicity and luxury in every detail. Join us on this journey of style and substance. Discover fashion that doesn’t just fit you but fits into a brighter, greener future. Welcome to the Dolci Lusso family.


連絡先

1.5

ひどい

TrustScore 5段階評価の1.5

234件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 9%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.5

すべてのレビュー

(234)

過去12か月のレビュー数: 41件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Terrible quality

Terrible quality. Over priced. And terrible customer service. Does not accept returns, nor willing to help in anyway. TEMU quality.

2025年3月25日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear about your experience. We do accept returns within 14 days, and we want to make things right. Please reach out to us, and we’ll be happy to assist you. Your feedback is important, and we’re committed to improving! 🙏

5つ星のうち2の評価

Not Worth the 5 weeks to get delivered

Shipping took over a month to deliver and when I finally received my package i was immediately disappointed. For claiming a luxury shirt the crammed 4 polos in a package the size of a softball so the display aspect was beyond poor. The material is nice but the shirts are not sized for a standard USA athletic male. I wear a large in everything and this is skin tight even for a athletic fit. Also the material is completely see through when stretched so if you have tattoos on your chest or back expect everyone to see them. Not worst the cost or the extremely long ship time in my opinion. The only good thing about this is the feel is nice and would have been better if I had of known they run small

2025年4月2日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear about your experience. We strive to provide high-quality products and excellent service, so it’s disappointing to hear we missed the mark. We’d love to help make things right – please reach out to us directly, and we’ll work to resolve the issue. Thank you for your feedback, as it helps us improve! 🙏

5つ星のうち5の評価

I love the necklace/chain

I love the necklace/chain - great quality and came pretty quick too!

2025年3月24日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

Awesome to hear you love the necklace! Thanks for the great review! 🙌

5つ星のうち2の評価

Slow, Asian Shipping, Not as advertised

Shipping location is not disclosed. Had I known that it would ship from overseas up front, I could have managed my expectations on the time to receive my order. Products are marketed to give the impression they are more stretchy/form fitting than they actually are. Photos displayed give the impression that they are form fitting to a fit body (which I have as a bodybuilder), but in reality result in looking more like a typical, synthetic polo work shirt. Shirts are nice, but not what I was intending to buy from the start. Material is far shinier than marketed as well - which would have prevented my order to begin with. Will not buy from again due to lengthy shipping process, high price and mis-match in marketing to actual product.

2025年4月1日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear that the product didn’t meet your expectations. We appreciate your feedback on the shipping and fit, as we’re always working to improve. If you’d like to discuss a return or exchange, we’re happy to help. Thanks for sharing your thoughts with us!

5つ星のうち1の評価

Terrible experience

Terrible experience. Still didn’t get my package its been 1 month

2025年3月1日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear about the delay! This is definitely not the experience we want you to have. Please reach out to us, and we’ll get it sorted right away. 🙏

5つ星のうち1の評価

Run away

The pants I chose to order are absolutely terrible. They have no pockets and no internal lining. Washed them once and the could now fit a toddler. Run…don’t buy.

2025年3月20日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear you’re unhappy with the pants. That’s definitely not the quality we aim for. Please reach out to us directly, and we’ll work on making it right for you. 🙏

5つ星のうち1の評価

2 tops I got where not are shown in…

2 tops I got where not are shown in picture , 56€ each and I received cheap quality and was told that's what I ordered- rest of order was fine total order just under 300€ , end February- start of March order not sure dates without closing review

2025年2月28日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear the tops didn’t match your expectations. That’s certainly not what we want for our customers. Please reach out, and we’ll be happy to help resolve this for you. Thanks for sharing your thoughts!

5つ星のうち1の評価

Non comprate da loro!!

Non comprate da loro!!! soldi buttati!!!
la qualità del tessuto è penosa e si rovina dopo pochi giorni di utilizzo, come capitato a me e ad altri.
Non ti fanno il reso e non sentono ragioni.
È difficile trovare vestiti di una qualità così scadente Robaccia!!!

2025年2月27日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

Ci dispiace molto sentire della tua esperienza negativa. La qualità dei nostri prodotti è molto importante per noi, e vogliamo risolvere ogni problema. Se hai bisogno di assistenza, ti invitiamo a contattarci direttamente e faremo del nostro meglio per sistemare la situazione. 🙏

5つ星のうち1の評価

Ordered pants - sizes inaccurate

Ordered pants, ordered extra large, my leg wouldn’t fit

2025年3月24日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear the pants didn’t fit as expected! Please reach out, and we’ll do our best to help sort this out for you.

5つ星のうち4の評価

Item as described and very comfortable…

Item as described and very comfortable material. Shirts do run smaller, on some styles tighter than others. For example, I ordered size 2XL and I’m 6”1 and weight 228 pounds. That size fits fine although some of the styles are a little more just. I ordered 6 polos including the Distinto, Tenace and Veneto styles. The distinto would’ve been better to order 1 size up from the 2XL. Some threads here and there but can be easily fixed by cutting them. They’re really breathable shirts and easy to wash. Wrinkle free and a very modern look. My order took two weeks to arrive. I Would definitely recommend.

2025年3月22日
自発的なレビュー
5つ星のうち1の評価

Achtung Betrüger

Achtung Betrüger, Ware kann nicht umgetauscht werden. Qualität ist sehr schlecht.

2025年3月21日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

Ci dispiace molto per la tua esperienza. Se hai avuto problemi con il reso, siamo qui per aiutarti. Contattaci direttamente e faremo del nostro meglio per risolvere la situazione.

5つ星のうち4の評価

Body builder friendly

As a bodybuilder, it's hard to find shirts that fit just right. I ordered a 5 pack and when I received them I noticed all the shirts were XS. This is no good since I'm 5'10" 240lbd. I contacted customer service in the resent everything in the correct size and told me to keep the other shirts. I received them a couple of weeks happier and I instantly loved them. Tight and lose in all the right places. The craftsmanship is ok-good, there are quite a few runner threads that had to be burned. Had that not been an issue I would have given five stars for both customer service and quality.

2025年3月21日
自発的なレビュー
5つ星のうち1の評価

Watch out! Way too small!

I ordered two polo shirts. They took forever to arrive, but the fabric and craftsmanship seems good. Unfortunately, they are not wearable. I am usually a large, but ordered an XL just to be safe and they are so small and tight that I’ll be giving them away to a child in my family. Quite a joke.

2025年3月7日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear the sizing didn’t work out for you. That’s definitely not the experience we want to provide. Please reach out to us, and we’ll do our best to find a solution for you. Thanks for sharing your feedback!

5つ星のうち5の評価

I've ordered shorts before and they fit…

I've ordered shirts before and they fit perfectly. So I decided to order more but of a different style. The shirts came in and unfortunately they were too tight. I sent an email and received a response immediately. They replaced my shirts with a size that would fit. When I received the replacement shirts, I was extremely satisfied with how they fit and felt. They quality of these shirts is amazing. I've received numerous compliments when I wear the shirts. Ill look to order more in the future. Thank you for your great customer service and the quality of the product.

2025年3月15日
自発的なレビュー
5つ星のうち5の評価

Shirts

Shirts, didn’t exactly fit the way I wanted, but they are high quality!!!! The company understood an offer to make it right!!!
No the company fault the shirts fit exactly the way they look!!!

2025年3月18日
自発的なレビュー

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