Dolci Lusso レビュー 

234
•
TrustScore 5段階評価の1.5

1.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

⭐️ **DO NOT BUY FROM THIS STORE** My experience with Dolci Lusso was extremely disappointing. The clothes I received were **terrible quality and looked nothing like what I expected from the w... もっと見る

5つ星のうち1の評価

Ganz schwacher Service. Nicht empfohlen. Bestellung nicht erhalten. Auch nach mehrmaligem Nachfassen keine Rückmeldung. Ganz schwacher Kundenservice...die Ware kann ich leider nicht beurteilen, da die... もっと見る

5つ星のうち1の評価

Das ganze zusammen ist eine rießige Frechheit. Ich habe dort Bekleidung um über €600 bestellt, geliefert wurde definitiv nicht das was angeboten wurde. Umtausch?? Vergiss es!! Rücksendung?? Vergiss es... もっと見る

5つ星のうち2の評価

Bought off Instagram ad. The quality of fabric was awful, the cut and fit were poor. They were cheap Chinese goods sold as expensive Italian ones. I tried to return them, the company discouraged me... もっと見る

企業情報

  1. 紳士衣料店

当該企業による記述

Our collection is more than just clothes. It's a lifestyle. Every piece at Dolci Lusso is meticulously crafted for the discerning individual who seeks elegance in simplicity and luxury in every detail. Join us on this journey of style and substance. Discover fashion that doesn’t just fit you but fits into a brighter, greener future. Welcome to the Dolci Lusso family.


連絡先

1.5

ひどい

TrustScore 5段階評価の1.5

234件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 9%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.5

すべてのレビュー

(234)

過去12か月のレビュー数: 41件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I love these polos

I love these polos! They fit great and you can dress them up or down. I liked them so much I ordered every color!

2025年4月20日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

That’s amazing to hear—thank you! We love that you’re enjoying the polos so much 🙌 Your style sounds on point!

5つ星のうち1の評価

I ordered an item it was marked…

I ordered an item it was marked delivered but i never got it contacted there support got one reply then never hear from ther again

2025年4月25日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear this—that’s not the kind of experience we want anyone to have. Please email us so we can look into your order and help resolve this 📩

5つ星のうち1の評価

Waste of money !

Waste of money !! The material is very cheap looking and feeling . Ordered shirts and pants both xl and fit like a small!! Very disappointed!!

2025年4月28日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear that the fit and quality didn’t meet your expectations. Please email us so we can look into this and help however we can 💬

5つ星のうち1の評価

Completely useless stuff and you will…

Completely useless stuff and you will never get your refund back. I spent £140 and I can say all Tshirts worth not more than £20 from any cheap open street market. Don’t buy or regret

2025年4月30日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re truly sorry you feel this way. That’s not the experience we want for any of our customers. Please email us so we can review your case and do our best to assist 💬

5つ星のうち4の評価

Good buy

Listen, if you are expecting an Armani when you order these clothes, that’s your fault. For the price I’m impressed. One trip to Vegas and I looked great.

2025年4月25日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

Appreciate the honest take! 😄 We’re glad you looked great in Vegas—thanks for the support and for keeping it real!

5つ星のうち1の評価

If I could give zero stars I would

If I could give zero stars I would. Waited nearly 3 weeks to even get my order. When it arrived, I quickly regretted ever buying these shirts. Material is incredibly cheap, shirts are practically see through. You would probably get higher quality shirts ordering from SHEIN, which is not saying much. I ordered men’s XL and it’s as if they sent me something to fit a small child. If you’re considering buying something from here, do your self a favor and do NOT. This was an absolute rip off.

2025年4月27日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear about your experience—that’s definitely not what we want for our customers. Please email us so we can look into this and see how we can make it right 💬

5つ星のうち5の評価

Ordered shirts but the size was a…

Ordered shirts but the size was a little big so I asked to return they automatically sent me the next size down. Great customer service

2025年4月21日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

Thanks so much for the kind words! We’re glad we could get the right fit to you—appreciate you giving us a chance to make it right 😊

5つ星のうち2の評価

Don't ever try to return anything!

I made several purchases from this company. Once and now twice their orders were wrong. They said that would have to pay a ridiculous amount of money to mail the product back for a return or exchange. And when I accepted the offer, they made me pay the absorbent shipping costs both times. So essentially I bought a roughly $50 shirt and had to pay 65 dollars to get a replacement! They are exceptionally polite, but our highly manipulative and will definitely string you along to take more of your money. I won't be doing business ever again and will block them after I hopefully get this next 30 dollars sure that I paid 55 dollars for...

2025年4月26日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear about your experience. That’s not how we want anyone to feel after shopping with us. Please email us so we can take a closer look and do our best to make things right 💬

5つ星のうち1の評価

Poor quality

Poor quality. Nothing like the millions of ads on social media. I reached out to them and their response was automated. Didn’t care to make it right.

2025年4月22日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear this—definitely not the experience we want for you. We’ll be reaching out to you directly to help make things right 💬

5つ星のうち1の評価

Product is not what they represent

All the positive reviews on here are fake. All one sentence, maybe two with the second sentence not having any punctuation or period at the end. Pattern is easy to spot. Not sure why trustpilot doesn’t see it. Product is not what they represent. Colors are not the same and quality is very cheap. This place is a scam. They ship from China and want you to return items to Italy. Low quality and very poor customer service.

2025年4月21日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry you feel this way—your concerns are important to us. Please reach out so we can address this and help make things right 🕊️

5つ星のうち3の評価

O tamanho que pedi L é muito grande

O tamanho que pedi L é muito grande
Não fiquei satisfeito com a minha compra paguei por dois polos 104€.
Não tem qualidade para o custo.

2025年4月22日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

Lamentamos saber que o ajuste e a qualidade não atenderam às suas expectativas. Entre em contato para que possamos analisar o problema e ajudar a resolver o problema para você 👕

5つ星のうち1の評価

DONT BUY FROM THIS SELLER

DONT BUY FROM THIS SELLER.

VERY VERY BAD COMMUNICATION AND THEY SHIP THE WRONG SIZE AND AFTER RECEIVING ITEMS, THEY DONT REFUND.
SCAM SCAM SCAM SCAM SCAM

2025年3月15日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear about your experience—that’s definitely not how we want anyone to feel. We’ll be reaching out to you directly to help resolve this 🙏

5つ星のうち2の評価

Only 1 of my items arrived

Only 1 of my items arrived. the other says delivered and it has not

2025年4月16日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry about that—we’ll be reaching out to you directly to sort this out and make sure everything’s taken care of 📦

5つ星のうち1の評価

Do NOT buy from this company

Do NOT buy from this company.
1. Very poor quality and fit.
2. Poorly stated return policy.
The day I received my order I contacted this company to express my disappointment and initiate an immediate return. When I received a response I was told that I would have to return the clothing I bought, 300$ worth, to Italy! They acknowledged how extremely expensive that would be. I said that I was happy to eat the cost and return to a US destination, but that I was not going to pay the outrageous cost to ship to Italy. They offered no logical solution. I went to my credit card company and they responded to them that they are a start up company and won't refund me. I am extremely upset and my only course now is to help all of you know to NOT buy a thing from this company until they figure out good customer service and a better return policy, starting with my case.

2025年4月15日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear about your experience—it’s clear this has been frustrating. Please reach out to us so we can look into your case and do our best to help 🙏

5つ星のうち1の評価

The return policy is outrageous since…

The return policy is outrageous since it will cost double the original price if you want to return the shirts. The Original Delivery time was a lot more than 2 weeks. The size is off, and the inside of the shirt is coming off after the first wash.

Money wasted. Lesson learned.

2025年4月1日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re sorry to hear this—we never want our customers to feel this way. Please reach out to us so we can take a closer look and try to help resolve the issue 🙁

5つ星のうち1の評価

Total scam!!

Total scam!!! Cheap plastic bag feeling shirts. Just horrendous. Be ware it's a China scam!!!!

2025年4月1日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear you feel this way. Please reach out to us so we can better understand what happened and work toward a solution 🙏

5つ星のうち1の評価

Muskel-Poloshits

Ich 3 Muskel-Poloshits bestellt in der Größe L, jedoch ist es in der 6XL geliefert worden. Nach mehreren Emails ( durch Chatgpt) verfasst mit der Begründung auf Sachmangel des § 434 BGB und anderen ( Dank Chatgpt) habe ich mein Geld zurück bekommen und konnte die Ware behalten, weil sie die Versandkosten nicht übernehmen wollten, jedoch musste ich auch da auf das BGB verweisen. Ob die Ware gepasst mit der Richtigen Größe kann ich nicht sagen, jedoch füllt sich das Material gut.

2025年4月4日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

Thanks for sharing your experience—and glad you were able to resolve it in the end. If you ever decide to try again in the right size, we’d love the chance to get it right this time 🤝

5つ星のうち1の評価

Scam. Plastic fantastic with a nice name and false advertisement

DON’T BUY

Bought on 31.03.2025 arrived on 09.04.2025. Didn’t say it came from china, adversised as italian made. Said breathable and durable fibres… came with 100% polyester. Lowest polyester (65%) in trousers. Felt like a cheap plastic bag. Quality wasn’t good either, had lots of loose threads and worn out places without trying it on (??).

Ordered 4 trousers, 4 Polos, 12 sweaters, and 1 trenchcoat. All of them were unbelievably bad in terms of quality and different from the advertised products.

Overall 0/10. It’s a shame i can’t give 0Stars

2025年4月9日
自発的なレビュー
5つ星のうち1の評価

Shipping Logistics Not Worth It

They use a shipping carrier that can't get into apartment mailboxes. There are instructions to go to the mailroom to drop off packages, but they chose to leave my package in the lobby and it was stolen before I got home. When I contacted the company, they wanted me to pay $15.99 to have it shipped again... chile...

2025年4月7日
自発的なレビュー
5つ星のうち1の評価

Might as well be a scam

Might as well be a scam. Terrible shirt. You can’t send back because of the shipping cost to Italy.

2025年4月5日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

We’re really sorry to hear you’re not happy with your purchase. If there’s anything we can do to help, please reach out and we’ll sort it out. 🙏

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