Dolls.MOE ロゎ
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Dolls.MOE レビュヌ 

27
•
TrustScore 5段階評䟡の4.5

4.6

人圢店
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Compré un objeto de colección, llegó rapidísimo, pero antes tuve una duda y pregunté, la contestación fue rápida y amable. Seguro que volveré a comprar, pues tiene mucha variedad de objetos colecci... もっず芋る

5぀星のうち5の評䟡

Great experience. The person who runs the website is really kind and keeps you updated throughout the process. The delivery itself was also very fast. I really had no issues at all. Highly recommend!

5぀星のうち5の評䟡

Throughout my orders, Dolls.MOE has always delivered. Customer service has been great any time I've had trouble (of my own making) during an order. Items have shipped fast, and have been well packed.... もっず芋る

5぀星のうち5の評䟡

I ordered a pullip from this website, she came in in perfect conditions and was really safely packaged. It only took 4 days to get my doll delivered

䌁業情報

  1. 人圢店

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

27件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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4.6

すべおのレビュヌ

(27)

過去12か月のレビュヌ数: 27件

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5぀星のうち1の評䟡

Dolls.Moe is gaslighting Me

Dolls.Moe is gaslighting Me because he has created problems between the dealer & Dolls.Moe by his own actions but not by Me. I’m just a usual customer that has received information that must be shared only between the dealer and Dolls.Moe. He has been aggressively communicating with Me though it’s his fault and responsibility to control what he does. If Dolls.Moe is lazy, it’s not my problem: instead of texting he sends screenshots. I have my personal opinion that Dolls.Moe has psychological problems because I have never faced such aggression and inadequacy, i.e. he blocks Me, then unblocks Me and looks through my social media — strange behavior: if You block and don’t want to see a person, why do You look through his her social media? I don’t understand that. & yes, he’s a very bad person because he has taken my money, my time and my health: time costs money, stress affects health — it’s my personal opinion and I have a right to say it because he has intentionally refunded 18$ though I had asked not to do it. I have screenshots of his behavior that is against all moral and ethical standards. Dolls.Moe knows that my Mother is an invalid and he is behaving without any respect towards this fact. I can’t receive money or refunds from abroad — now my payment system doesn’t work because of actions by Dolls.Moe & he has done this intentionally: this affects that my Mother cannot receive necessary medications because of actions by Dolls.Moe. & last but not least is that Dolls.Moe has been having my 18$ but Dolls.Moe has blocked Me everywhere not giving Me a chance to remind him about 18$ — in this case I have a question: “Does Dolls.Moe have problems with his memory or again he has blocked Me everywhere knowing that I can’t reach him not to refund 18$?”

2026幎7月18日
自発的なレビュヌ
Dolls.MOE ロゎ

Dolls.MOE からの回答

The review contains multiple demonstrably false factual statements that are presented as fact.

Specifically, it falsely alleges that Dolls.Moe intentionally caused the reviewer's payment method to stop working, preventing their mother from obtaining medication, and that Dolls.Moe deliberately withheld an $18 payment. These are serious allegations that are entirely unsupported and do not reflect what occurred. The review also attributes unrelated personal circumstances to the business without any evidence.

The relevant facts are as follows:

* The customer repeatedly demanded that we ship an order after making multiple threats and derogatory remarks towards our business.
* As a result of this conduct, we decided to refuse service.
* The customer then claimed they had previously sent us $18 "for future orders" without prior notice.
* After verifying that this payment had indeed been received, we immediately refunded the full amount. We had no intention of retaining the customer's funds.
* No alternative refund method was provided despite the customer's subsequent claims, so the only available option was to refund the payment back through its original payment method.

The review's assertions that we intentionally caused the customer's payment system to stop working, deliberately withheld funds, or are responsible for the reviewer's personal or family circumstances are false factual allegations without evidence.

We respectfully request that these false factual claims be removed or that the reviewer be required to edit the review so that it accurately reflects the facts and complies with Trustpilot's guidelines.

Refund PayPal Transaction ID : 59469951KD0436608

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